When trying to upload a book through iTunes producer, I keep getting this error.

ERROR ITMS-3000: "Line 102 column 38: element "audience" incomplete; expected element "range" or "value" at XPath /package/book/metadata/audience_info/audience"
Any idea what it means and how I fix it?

If you are getting a message to contact iTunes support then you can do so via this link and ask them for help (on these forums we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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