When updating Adobe Muse 2014.3 I got the error: DF 015
I try to make the latest update of Adobe Muse 2014.3 via creative clouds (member) I receive the error DF 015.
Run the install again. If the error recurs, run CS Cleaner Tool and remove the products.
per:
Installation and launch log errors | CS5, CS5.5, CS6, CC -
https://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.html
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See:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes
If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page.
*You can open the <b>about:crashes</b> page via the location bar, like you open a website.
See:
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*https://support.mozilla.org/kb/Mozilla+Crash+Reporter -
When I install Flash Professional CC 2014, I got the Error: DW039: Failed to load deployment File
When I install Flash Professional CC 2014, I got the Error:
Exit Code: 16 Please see specific errors below for troubleshooting.
For example, ERROR: DW039 ...
-------------------------------------- Summary --------------------------------------
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ERROR: DW039: Failed to load deployment FileThe solution mentioned above doesn't work for me.
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I was installing same app - Flash Professional CC 2014.
I got the same error
-------------------------------------- Summary --------------------------------------
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ERROR: DW039: Failed to load deployment File
So, same problem, same question. -
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Why is Adobe Muse 2014 reverting to the trial version?
I loaded up Muse this morning and it told me there was an update, so I downloaded Adobe Muse 2014. When I try to load it, it goes into trial mode. If I say I want to licence it, it asks for a serial number. I don't remember having a serial for Muse, it just logs in with my Adobe ID. The old version still works fine, but the new one keeps bring up the trial version screen.
I've tried to chat with an Adobe rep twice but both times have been told it's a 'technical' issue and I will be transferred to the relevant department. That's when the chat goes dead. I just want some help getting Muse 2014 to work!Okay, I have this sorted now. These are the steps it needs, should it happen to anyone else.
1. Click on the "Finder" icon. Select the "Applications" folder
2. Open the "Utilities" folder and select "Terminal"
3. Type the following.
sudo nano /private/etc/hosts
4. Enter the OS user's associated password when prompted
5. If any entries in the host file include keywords such as "ims" or "adobe," please delete those entries.
6. Press control+o to save the file
7. Press control+x to close the file
8. After the nano dialog closes, type the following in the Terminal window and hit the "Return" key
dscacheutil -flushcache -
Cannot update Adobe Muse 2014, only as a trial version!
Hello,
Hope someone can help me.
My Creative Cloud app tells me that I have several updates, for instance Adobe Muse CC 2014 (I already have the payed version of Adobe Muse CC). But I cannot update the CC 2014 version, because it says that I can only use it as a trial or I have to pay for it again, but I am already using Adobe Muse CC. So the problem is that i simply cannot update Adobe Muse.
So that means that either it is no update (because these used to be for free) or something is wrong with my macbook?
Can someone tell me?Hi Silkevg87,
We have checked the details for your account, the e-mail that you are using doesn't have an active subscription.
Kindly share the below mentioned in a private message so that we can look in it account and help you with the issue.
Alternate E-mail address:
Order number (if any):
Thanks,
Atul Saini -
I swithced it on by clicking on options when I start up and then clicked on Macintosh HD. the other option was a question mark and network drive.
Is there a way to ensure it never happens again, what is the cause for this problem, if I need to uninstall some application, i am happy to do it as long as I know what is causing this conflict.
many thanks!Something is not making sense here.
You claim this is a brand new machine and you have not tried to install Windows or Boot Camp.
Then why would you ever even go into System Preferences > Startup Disk and choose Macintosh HD? It should have automatically booted into Macintosh HD.
You're probably going to have to reinstall Mac OS X. -
I called apple and did what they asked but it didn't work.
This Apple article talks about backup issues -> iOS: Troubleshooting backup issues in iTunes
Are you able to backup if you move the previous backup from the location below to the desktop?
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Hello.
This has also been posted in the Community: Adobe Muse Bugs forum.
I've been having some odd/irregular issues though they have now become fairly predictable in nature. The issue is in regards to Adobe Muse (2014.3) and the availability of web fonts provided through the applications "Add Web Fonts" feature. Once added they perform as expected but then become "unavailable." Full details below. I have been a Creative Cloud Complete subscriber for a number of years so am fairly familiar with the way in which the system works minus a few issues that have popped up now and then, this one included.
System Info:
Adobe Creative Cloud (Full Subscription): Version 1.9.1.474
Adobe Muse: Version 2014.3
OS X Yosemite: 10.10.2
Here is a recap of what has been taking place. I'll detail the bug as best I can.
1. Created new Adobe Muse project. Everything normal.
2. Chose to add a new font through the "Add Web Fonts" function within Muse. A note, my Creative Cloud App is running/open at all times (in file synch mode).
3. Chose new fonts using above. All seemed fine (see screenshots below).
4. Fonts also were indicated as being "Synched" within Creative Cloud (screenshot below).
5. As expected the two fonts were added to the list of available Web Fonts within Muse (first screenshot below - left). I added them successfully to my site. Well after a number of hours I went back to this same font selection menu within Muse and the fonts were still visible yet the sub-menu that one would expect showing various forms (i.e. Bold, Italic, etc) was not available. In a sense the font could not be chosen from the list even though the name is clearly visible (second screenshot below - right).
Have no idea what may have been wrong. Saved Muse project, closed and reopened - nothing changed. Created new project - fonts still "shown" in menu but can't be used. Did find a vague description using Google of similar problem (different application) which recommended closing Creative Cloud Desktop App and reopening as one possible solution. This DID WORK initially yet the problem, though corrected for a period of time (few hours at most), would reappear again where one would again see yet not be able to choose from the two Web Fonts. Went so far as to uninstalling the Creative Cloud Desktop application and reinstalling. Still have not solved the problem.
Any thoughts as to what this may be would be welcome. Restarting the CC app each and every time the fonts become unavailable is quite time consuming to my workflow.
Thanks!Abhishek,
Thank you for the reply. Wanted to comment on a few things.
I reviewed the other post that you've referenced. Nothing unusual jumped out at me as something that I was not aware of. I'm running an older iMac that is in good working condition. 2.4 GHz Intel Core 2 Duo, 24" screen. I know this issue is fleeting, as I stated earlier typically can be corrected with a restart of the CC Desktop application (that I am always running at startup). I have not been able to determine that shutting down Muse corrects the issue. I would, at this time say it doesn't.
I did open InDesign and see if the fonts in question, Open Sans and Open Sans Condensed, were present and usable. They were. The fonts are shown as being synched in my CC Desktop app window (even if they are not "installed" in Muse). That is expected but it may be a bug in how Muse brings in a font from those that are already synched to your CC account. I don't know enough about how that works to comment.
And just to complicate matters, Muse seems to be working again, the fonts that is. I brought them back in and they are showing up in all locations (which there are actually three - see screen shots).
First is primary text menu dropdown (to right of orange "Text").
Second is if you click orange Text link. Another drop down menu appears.
And lastly, the Text Panel to right of screen.
I also wanted to add this extra bit of information, for what it is worth. When the issue arises and you do not get the sub-menu dropdown showing various styles of the font (italics, bold, etc.), one can use click on the missing font if you had used it previously and it is present in the "previously used font" list.
Cheers! -
Updated to Adobe Muse 2014 this morning and have worked in it for the last 8 hours. Now when I try to publish the updated site to Business Catalyst for my client to preview it crashes everytime. I have tried just publishing altered files only, then tried the whole site again, and then tried publishing as a new site altogether. Thought I would then try to export as HTML in the hope of uploading the files via an FTP client and Muse crashes and locks up again. I am extremely stressed about this as I am in the last few days of of website I have been working on now with no issues since December. We are due to go live and my client needs to see it. I am desperate for an answer. It is not looking good. I am on an Apple Mac and have not had any isses publishing it for the last 6 months. Not very happy to say the least. Need desperate help.
Hi Zak, I got onto Adobe Customer Care Live Chat this morning and gave them the error message. After some trouble shooting with them it appears the older archived file of the site still publishes. I have now reverted back to the old file and copied and pasted out of the new file and from some ideas given to me by support I am now able to publish to Business Catalyst. It seems there was something corrupt within the new pages added yesterday. I have no idea if this would have still happened if I hadn't updated but I am glad it wasn't a Muse specific problem. I am loving using Muse and the support from Adobe has been excellent. Thanks everyone. By the way I do love the new version and apart from this hick up that lost me a few hours, aged me some more and gave me grey hair I really love Muse. Thanks again.
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II cannot download the latest update for Adobe Muse CC. I have been directed to this formum. I have an erro message "ERROR Adobe Muse CC has encountered an error and will now exit. Please report the last few actions you took leading up to this error to the Adobe Muse CC team. Trying to instantiate UID U4691 but lastAllocatedUID is only: 4491 OK"
I am very frustrated because Muse crashes when cannot download updatres.
I have been redirected to this forum from the 'Adobe Chat Team'
I am trying to complete a project for a client, this is the second time I have asked for help. Can anyone please help me I
I am using Windows 7. I am not sure if a response will come. I am new to forums. Do I wait or will someone contact me?
Deb Kelleher
[email protected]Hi Deb,
Please accept my apologies for the inconvenience so far.
I am not sure if you already tried this, but in case not, try to update Muse via Creative cloud directly.
Start creative cloud application manager, if you dont have it, you can download it from here,
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
Login using your adobe id, once you are in, switch to Apps, and you should see the Update for Muse, click Update.
Let me know if you get any error or warning.
Thanks. -
Why is part of the page cut off in Adobe Muse 2014?
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KorneshiaIt may have been rasterized (during flattening) if it interacted with any object containing transparency.
Placing the text on a unique (InDesign) layer would alleviate such interactive flattening. -
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Adobe Muse Help | Release notes | Adobe Muse CC
See link above, there were a few bugs in the launch of 2014.3, this update address them. -
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Error Updating have you completed all of the steps listed in Error 1603: A fatal error occurred during installation? Did you have any questions on any of the steps listed?
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