When updating to the new iOS my ipod died and now I have nothing but a white screen that won't turn off and itunes now doesn't recognize it

When I was updating my ipod touch to the new iOS last night it died and now I have nothing but a white screen. iTunes no longer recongnizes the device and it won't turn off when I hold the power button or when I hold the power and home screen button.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

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Hi I just upgraded software through iTunes then unplugged iPhone now it is stuck on the connect to intunes screen, it won't turn off and iTunes and my computer won't recognize my phone? Please help

Hi I just upgraded software through iTunes then unplugged iPhone now it is stuck on the connect to intunes screen, it won't turn off and iTunes and my computer won't recognize my phone? Please help

My phone is doing the same thing. My computer acknowledges that I have connected my iPhone 4, however, iTunes will no longer connect or sync to my iPhone 4. I have uninstalled iTunes, Bonjour and all Apple products from my pc. I have re-installed them back on. I have reset my phone. I have emptied my temp folder. I have done everything. If my iPhone cannot update and sync with iTunes then I may as well get another phone from somewhere else. I am disappointed that I cannot resolve this issue.
Rebeccaspe31, were you able to resolve your issue? If so how?

My ipod is 8gb and I downloaded the sims 3 on it and i thought it was done downloading but it's nothing but a white screen. Cant shut it off or try to relaod anything.....please help!! :(

My ipod isnt working at all....nothing but a white screen. I already paid for the application and cant even use it.

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again.

Problem with IPad , did an update as requested now it does nothing, but display a graphic that shows I should connect to ITunes . So I connect it to my IMac run ITunes nothing happens. Try restore pop up says not eligible for restore.

Wow what a pile of crap you must wade through to ask a question .
Ok so the problem is I did an update on my IPad and now it does nothing but show a graphic showing the power cable connecting to ITunes
So I connect iPad to my IMac and prompt iTunes nothing happens. So I try sinc nothing happens.
So I try restore and the popup says I am not eligible for restore.
What is going on with this stupid machine

Machines are incapable of being stupid. Not so of their operators.
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

HT4528 Since updateing with the new IOS 7.1 on my 4s, I have NO sound coming from my speakers or volume control, but I DO have sound when my phone rings. How do we fix this problem?

I updated my phone last night with the new iOS7.1 my phone worked fine before updating. Since updating, I have no sound from music or videos, but I do have sound when my phone rings. anyone know how to fix this? I have already done a restore that did nothing.

Clean iPhone charging port with toothbrush and small amount of isopropyl alcohol. If still problem the faulty part is charging port assembly with flex cable, lower mic, and connector of home button flex. Apple handles this problem with replacement iPhone 4S with Warranty or AppleCare coverage, if no coverage it is $199.

I just installed the latest update on my iPhone 4 and now it's nothing but a white screen and my computer wont even connect it to my itunes when I plug it in the USB port. What happened?

I installed the latest update to my phone. Half way through it asked to connect to itunes. After updateing it had some type of error and wanted me to restore the phone. After restoring, another error box popped up and said that it could not be restored. Now it won't connect to itunes or my computer at all and is nothing but the black start up screen with the apple logo, or it's just a white screen. What happened?

DFU mode? How do I do that? So far the only thing I can do is hold down both buttons to power it on and nothing is on the screen and it wont reconize on my computer....

TS2771 Updated settings in iPod now I have nothing but a blank screen

MY son update his settings in his iPod he now has a blank screen

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Will I lose my saved voice mail when I update to the new iOS update?

Will I lose my saved voice mail when I update to the new iOS update

Your iOS version is probably too old to support software update. You must update using iTunes on your computer.
Make sure your iTunes on the computer is current. Plug your iPhone into iTunes. Let it sync. Then choose "Check for Updates..." from the iPhone's summary tab in iTunes. That should od it for you.

After restoring my iphone 5 though itunes after updating to the new ios and setting it up as an existing iphone, i unlock my iphone and it tells me i have to connect it to itunes and set it up again but it just stays stuck saying connected to itunes

i just updated to the new ios version, and now i cant set my phone up as an existing one. i have put it in recovery mode and tried to restore it but it wont work. Itunes will let me set it up as an existing phone and back up all my data but once i unlock my phone it goes through the setting up options and then asks me to either set up as a new or existing phone and when i choose existing it just says connect to itunes and does nothing. can anyody help?

Seems like you are restoring from a blank back up if it is still asking you those 3 options of set up as new, restore from itunes or icloud back up. Set the iPhone up as new then manually restore from a back up. Follow the steps foriTunes 10.7 or earlier in the article below as it is the same process for iTunes 11:
http://support.apple.com/kb/ht1766
When you do this you will be able to check for backs showing date and time. Be sure to choose a back up made before you restored to factory settings.

TS3992 I am not able to connect with iCloud since I updated to the new iOS 6.0

I am not able to connect to iCloud after updating to the new iOS 6.0. I have frequent message about my settings in iCloud and Facebook and iTunes, anything I can do to resolve this problem? I have an iPhone 4S

What happens when you try?

I used iCloud before I updated to the new iOS 6 and now I only have 44 pictures how can I get them all back?

I used iCloud before I updated to the new iOS 6 and now I only have 44 pictures how can I get them all back?

Photo stream only keeps your photos for 30 days. After that, they are removed from your photo stream but not from any device that has already received them. Chances are, the 44 photos are from the last 30 days; the others are not there because they are no longer in your photo stream.
If the photos were in your camera roll when you last backed up, restoring to the backup should recover them. However, you will have to restore to the entire backup to do so. If they weren't backed up or imported to your computer, there is no way to recover them now.
To be sure your photos are saved, regularly import them from the camera roll to your computer as outlined here: http://support.apple.com/kb/HT4083.

My computer currently is not working, but I'd like to update to the new iOS 5.. Can I take it to the store and have them do it?

My computer does not work at the moment, but I'd really like to update to the new iOS 5.. Would I be able to take my phone into the apple store and have them update it for me? And keep my pictures, numbers, music, etc on my phone?

CHANGING APPLE ID/EDIT ACCOUNT INFORMATION/CHANGE ITUNES COUNTRY
Tap Settings / iTunes & App Stores, then tap the Apple ID signed in. Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID http://support.apple.com/kb/HT2731?viewlocale=en_US
Go to settings/facetime and tap the ID there and log out and log in with new ID.
Go to settings/messages and turn off imessages wait 30 seconds and turn it back on, go to “receive messages at” tap on the ID there, sign out and sign in with new ID.
Go to settings/icloud and delete the account and when prompted select “keep information on your device” then turn it back on with the new ID.
To edit account information tap Settings / iTunes & App Stores / Apple ID: / View Apple ID
To change your iTunes Store country, sign in to the account for the iTunes Store region you would like to use, tap Settings/iTunes & App Store/Apple ID/View Apple ID/Country/Region
Read this article for information http://support.apple.com/kb/HT1311

HT6154 Is there an issue with the software update server? My iphone has been trying to update to the new iOS for almost two hours

Is there an issue with the software update server? My iphone has been trying to update to the new iOS for almost two hours

Hello brownie67,
Thanks for using Apple Support Communities.
If you're currently unable to update your iOS device Over The Air, then please update it using iTunes.
Update your iPhone, iPad, or iPod touch iOS software
Take care,
Alex H.

I have just updated to the new iOS 6, and all my contacts have disappeared? Is there a possible solution to get them back?

I've just updated to the new iOS 6 and all my contacts have dissappeared, is there a possible solution to bring them back, I really need them back. Thanks in advance.

You tried clicking on "phone" then "groups" and "Show All Contacts"

When will be the new IOS 7 be available in india??

when will be the new IOS 7 be available in india??

It will be released this Fall. Apple has not said when.

When updating to the new iOS my ipod died and now I have nothing but a white screen that won't turn off and itunes now doesn't recognize it

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