When useing itunes it stops working and it shuts down.

When I'm in itunes all of sudden a message pops up and tells me it stopped working and it needs to shut down.

Try:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

Similar Messages

  • When using iTunes it stops working and shuts down.

    I am unable to use the program at all, wether I am trying to sync my new iPod Touch or just to play music. The only thing I haven't tried is uninstalling the program and I am holding off on that until I find out if I am going to lose all of my music or not. Somebody, please help me.

    1. Close all apps in the Task Bar. Double-click the Home button and hold apps down for a second or two. Tap the minus sign to close app.
    2. Hold the Sleep and Home button down until you see the Apple Logo.

  • I have created a slide show with music but when i view it or attempt to burn to a CD or even copy to hard drive after about 15 sec the program stops working and it shuts down

    Elements 10 was deactivated on desktop and installed on new laptop.  Have on
    y used it for photo editing until yesterday. Created a slide show with music but every time I try to burn to cd or move it to hard drive after about 15 sec, it says windows has encountered a problem with this program and must shut down.
    I Also can't sign in to adobe with the program. It simply spins and I had to force close the program.
    help!?

    I am using photoshop Elements 10 under the create tab...slide show.
    Used it on my desktop several times. Deactivated it and installed on new lap top about 5 months ago.  Had not used it other than for photo editing until today.
    I can also not login in thru the program. It simply spins and I finally had to force close the program
    Toni V. Sloan
    Sent from my iPad
    On Jun 27, 2014, at 7:03 PM, Chris Cox <[email protected]>
    I have created a slide show with music but when i view it or attempt to burn to a CD or even copy to hard drive after about 15 sec the program stops working and it shuts down
    created by Chris Cox in Photoshop General Discussion - View the full discussion
    Photoshop doesn't do slideshows… What software are you using?
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  • EZ Vinyl Converter problem transferring to iTunes - window appears  "mixmeister programme has stopped working and will shut down". Then the data is lost, and I have to try to record/transfer again.  I have now tried many times.

    EZ Vinyl Converter problem transferring to iTunes - window appears  "mixmeister programme has stopped working and will shut down". Then the data is lost, and I have to try to record/transfer again.  I have now tried many times.
    The deck is ION TTUSB05XL   Laptop   Asus V550C with Windows 8.
    Strangely I did manage to successfully transfer two tracks to iTunes, but all further attempts have failed.
    JJR

    EZ Vinyl Converter problem transferring to iTunes - window appears  "mixmeister programme has stopped working and will shut down". Then the data is lost, and I have to try to record/transfer again.  I have now tried many times.
    The deck is ION TTUSB05XL   Laptop   Asus V550C with Windows 8.
    Strangely I did manage to successfully transfer two tracks to iTunes, but all further attempts have failed.
    JJR

  • I keep getting an error message "itunes has stopped working" then it shuts down.  Won't perform an entire sync. I have uninstalled it several times and started fresh.

    Please read the title...that is all
    This error is the reason I am listening to free music on Spotify, instead of the expensive music I buy from you all

    izzyjay....  I am having the exact same experience you are with Itunes....  everything worked fine in Itunes version 10.5 but has gone south with something they have done to quicktime....  it has further messed up the connection to AppleTV as well....  another upgrade that seems to break everything.....  just to test out my theory I opened quicktime separately and navigated to my movies directory and tried to play a movie directly .... it won't play.... or even appear as a playable file..... I think they have screwed around with this separation of quicktime and Itunes and basically broken everything.
    Try to reinstall version 10.5 Itunes and 7.7.1 of quicktime, which seem to work correctly

  • I installed Photoshop 13 which appreared to do fine. Everytime I try to open it I get the message "Photoshop has quit working and is shutting down." Why?0

    I installed Photoshop Elements and Preimere 13. This appearred to install properly but I can not open it. When it opens the circle goes around for awhile but then a pop up say that Photoshop has stopped working and is shutting down. Also. how do I get my photos from Photoshop 10 into Photoshop 13?

    You don't have "Photoshop" proper.  You have a cheapo emasculated version called Photoshop Elements.  That is NOT Photoshop.
    As Gene told you:
    Unfortunately, you're in the wrong forum.  This is not the Elements forum.
    Here's the link to the forum you want:
    https://forums.adobe.com/community/photoshop_elements/content

  • When i sync my phone it goes through all the photo's then a window pops up which says that itunes has stopped working and the closes itunes down, i have tried syncing a few times and it just keeps doing the same but says windows MAY send a solution, help

    i am getting really frustrated with syncing and updating my iphone, everytime i sync when the photo's have sunk a window pops up and says itunes has stopped working and closes the programme, it also says that windows may send me a solution but they never do !!!! please can someone help me

    Hello Suzanne,
    Thank you for providing the details of iTunes unexpectedly quitting.  You have taken some really good troubleshooting steps already.  I found an article with additional steps you can take to further isolate and troubleshoot an issue like the one you described:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. it get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this

    While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. It get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this?

    Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
    So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users..

  • When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

    When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

    Let's try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

    I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

    I have also retarted twice...

  • When I sync my phone it gets to step 6 the does not complete the sync i get a message that says itunes has stopped working and needs to close anyone else have this issue

    When I sync my phone it gets to step 6 the does not complete the sync i get a message that says itunes has stopped working and needs to close anyone else have this issue

    The same problem here!... My itunes stucks on "preparing to sync" when sync my ipad 2, and stucks on iphone 4 calendar sync...
    Any solution?? Need help, please!!
    Macbook pro 13 i7
    Iphone 4
    Ipad 2
    Thanks!!!

  • When i open itunes its normal and then out of nowhere it says "itunes has stopped working" and i have to click 'close program'. help?

    when i open itunes its normal and then out of nowhere it says "itunes has stopped working" and i have to click 'close program'. help?

    Having the same issue here....a quick fix is to just minimize the window, and immediately maximize it.  It will now fit the screen.  Trouble is, after you close it, you'll have to do it again when you re-start itunes.  The good news is it takes all of about 2 seconds.  Apple should fix this.  Should.

  • My Itune match doesn't work.  When it tries to update, it stalls on step 3.  If I don't cancel it, I get a window saying "Itunes has stopped working" and the program shuts down.  How can I fix this???

    When my Itunes Match tries to update, it stalls every time on the third step "Uploading remaining songs and artwork".  If I don't cancel it, very shortly I get a message saying "Itunes has stopped working" and then Itunes shuts down completely.  Is there a fix for this?  I have the most recent version of Itunes.  HELP!

    Hi The Funkster,
    The resource below will provide some initial troubleshooting for the issue you are having uploading songs and artwork to iTunes Match.
     How to troubleshoot iTunes Match - Apple Support
    http://support.apple.com/en-us/TS4054
    I hope this information helps ....
    - Judy

  • Hello friends, my itunes has stopped working. and the problem report stated the following: Fault Module Name:     KERNELBASE.dll   Fault Module Version:     6.1.7601.17514.................. please can anybody help me?hello friends, my itunes has stopped w

    Hello everybody> my itunes has stopped working and the problem report stated the following:
    Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    iTunes.exe
      Application Version:    10.5.3.3
      Application Timestamp:    4f14cc3d
      Fault Module Name:    KERNELBASE.dll
      Fault Module Version:    6.1.7601.17514
      Fault Module Timestamp:    4ce7b8f0
      Exception Code:    80000003
      Exception Offset:    0003381b
      OS Version:    6.1.7601.2.1.0.256.1
      Locale ID:    1033
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
    can anybody help me?

    Are you seeing a similar message when launching QuickTime Player?
    What security software is installed on the computer? Have you tried testing in an admin account or after uninstalling tthe security software?
    Use one of the following articles to guide you through removing iTunes and the related QuickTime files.
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • Just upgraded to 10.7 - cannot play movies or TV programs - iTunes freezes and Windows states iTunes has stopped working and kicks me out - play audio OK, store and synching to devices OK.

    Running Windows Vista Home Premium - Service Pack2
    iTunes has always worked beautifully - opened it yesterday and said upgrade was available so I did and upgrade seemed to be successful - no errors and program launches and all my music, TV programs, Movies, etc, were there. Audio works well.  Tonight I tried to play a movie and got the Windows iTunes has stopped working and searching for solution (which there is none) and closing the warning box closes iTunes.  iTunes used to launch a "separate" black window for my movies/TV - I seemed to get  a black background before everything freezes.  Not happy.  Thanks for any help - I tried to upgrade quicktime just to make sure it wasn't lagging behind the iTunes upgrade but that didn't help.

    Let's try the following user tip with that:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

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