When watching a program or film, the video will go black, but the audio will keep playimg. The only way to get picture back is to turn the tv off then on.

When watching a program or film, the video will suddenly fo black, but the audio will keep playing. The only way to get picture back is to turn the tv off then on. Whats going on?

Welcome to the Apple Community.
Check that the HDMI cable is correctly seated at both ends.
Try disconnecting the cable and connecting it again.
Try another HDMI cable.
Make sure your TV supports 720p (Apple TV 2)
Try the Apple TV with another TV

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TS2529 I had backed-up my iPhone and when I try to restore it it says that the back-up is corrupt or the iPhone is not compatible. I had a bunch of pictures that I need from that restore. Is there any way to get them back? I did the back-up to my Macbook

I had backed-up my iPhone and when I try to restore it it says that the back-up is corrupt or the iPhone is not compatible. I had a bunch of pictures that I need from that restore. Is there any way to get them back? I did the back-up to my Macbook

If the backup is corrupt, there is nothing that can be done.
For what reason did you choose to not copy the pictures off the device to a computer prior to attemping an update or whatever caused the need to restore? iPhones are not intended as sole storage of any media.

I got a new hard drive and my iMovie was deleted. is the only way to get it back is to buy it?

I got a new hard drive and my iMovie was deleted. is the only way to get it back is to buy it?

Satellite C650D-02V (PSC0YC-02V026)
When i run the disk i get an error saying that some files can't be read from file or disk..
You can obtain new recovery discs for that Canadian model from Toshiba by calling 800-663-0378.
-Jerry

My new macbook pro has gone black on me three days in a row. is this a chronic problem? only way to get it back is a hard reset or let the battery die and then plug in the charger. brightness is up and power stays on while screen is black.

My new macbook pro has gone black on me three days in a row. is this a chronic problem?
The only way to get it back is a hard reset or let the battery die and then plug in the charger. The brightness is up and the power stays on while screen is black.
This is the second macbook pro i have owned in the past two weeks. I am ready to return it for good if this is a chronic issue. Please help if you have had this same issue.

Try a SMC reset:
http://support.apple.com/kb/HT3964
Try a NVRAM/PRAM reset:
http://support.apple.com/kb/HT1379
If no joy, take it back, and take full advantage of your warranty!
You also may want to let Apple know about this as well:
http://www.apple.com/feedback//
I wish you the best

Upgrading to V4 has lost all of my Bookmarks, I still have the restore files in my profile data but they will not load, I have tried importing the html backup file too but it didn't work either. How can I get them back?

Upgrading to V4 has lost all of my Bookmarks, I still have the restore files in my profile data but they will not load, I have tried importing the html backup file too but it didn't work either. How can I get them back?

Ok this is bizzare!
Thank you for your response, I went throught each and every step without any luck, even got the recovery programme, and painstakingly tried to sift through all that mumbojumbo to find what i needed. finally found the bookmark bit, but it had been fully overwritten :(, so on reading about previous ff versions, found the sqlite thingys, and they were relatively unscathed(partly written over, but saveable apparently TG), saved them to adiff drive, amongst other possibly good folders. Then looked up how to install them, and it said to close FF, and install to profile folder.
So i tried to close FF, and the original problem from a few days ago, where it asked me if 'i was sure i wanted to close this window as it has X tabs open', popped up again. This is where 'open blank page' selection was set, over 'open previous tabs'. Wanting to save that info on how to sort out these friggin files, I reset the Option to 'open previous tabs', and closed FF. After unsucessfully searching for the profile folder on my laptop, i opened FF intending to search online for where i could find said folder.
AND BANG, surprise surprise, the FF I had just closed with only tabs open about finding out what the heck to do, had disappeared, and instead my original saved tabs were up, and my bookmarks are there..... I am gobsmacked! what the heck just happened there???
I have made 3 back up in different folders now, of those friggin bookmarks. I am weary now tho of shutting it all down.... what if its back to the other pages I had with no bookmarks, tomorrow :(

My daughter accidentally deleted her texting app off of her i-pod 4th generation. Is there a way to get it back? Or, is the there a way to re-install or install a new one. The issue seems to be not being able to load a newer ios.

My daughter accidentally deleted her texting app off of her i-pod 4th generation. Is there a way to get it back? Or, is the there a way to re-install or install a new one. The issue seems to be not being able to load a newer ios.

Hello rkoslosky,
Welcome to the Apple Support Communities!
I understand that you are not able to locate the Messages application on your daughters iPod touch (4th generation). The good news is that this application cannot be deleted or restricted. The first suggestion I have is to try and search for Messages using Spotlight to search the iPod touch for this application. If Messages is located in Spotlight, then it has probably been moved to a different page of applications or even possibly a folder of applications on the device. Searching all pages will help you locate it.
Search with Spotlight - Apple Support
Have a great day,
Joe

My phone goes off in any time of the day and the only way to get it back is through pressing and holding of Home and Sleep button together

Like I said in the subject line:
My brand new iPhone 4S/32Gb goes off in any time of the day and the only way to get it back to live is through pressing and holding of the Home and Sleep button together for 5-10 seconds.
Does anybody have that kind of problem as well?
Thank you.

I restored it on I tunes as well did something on the phone. The lastest seems to have helped it but I haven't used it much yet! Thanks for the help & I'll let you know!

I deleted contents from pages school report by accident. is there any way to get it back. I reopened the file and it is blank, I deleted the contents from a school report by accident. is there any way to get it back. I reopened the file and it is blank

I opened a file to print and by accident highlighted and deleted the content. Then in a panic I closed the file and now when I open it is blank. Is there any way to get it back. I have looked and can not see anyway. I dont have anything in my backup?

I'm not sure about older versions, but in Pages 3.x (OS X 10.9.x) select File > Revert To > Browse All Versions. Hopefully there will be an earlier version that you can "revert to".

I have a problem with a few emails i wrote which were in the outbox. The outbox disappeared all of a sudden with my mails... However they were not sent since the email address was not correct (just 3 initials). Is there a way to get it back somewhere?

Hello,
I have a problem with a few emails i wrote which were in the outbox. The outbox disappeared all of a sudden with my mails... However they were not sent since the email address was not correct (just 3 initials). I was waiting to find out the correct email address of that person, put in in and then sen it...Is there a way to get it back somewhere on the ipad or in some cached folder?
Many thanks for an answe to this.
Swisslady2

There is no cache where the emails would be stored on the iPad, but you could try quitting the mail app and then launch it again and see if the emails return.
Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Tap the home button. Then try mail again.

9 of my playlists got deleated at the same time, dont know how! I dont suppose their is any way to get them back??

9 of my playlists got deleated at the same time! I don't suppose their is any way to get them back??

If these deleted playlists are no longer on your iPod, in your iTunes library, or in a backup somewhere, I'm afraid you are out of luck and will need to recreate them to the best of your ability. Sorry.
B-rock

Firefox 5.0 stalls while watching videos (at least) and the only way to get it back working is to close it and restart it, and this is not right !

I have been using Firefox 5.0 for the past few days. I have been experiencing the following error : I watch videos and suddenly, the video stops. From that point, it becomes impossible to open new tabs, especially, I tried to use the search box (with Google or Yahoo) on the top right of the page and got no result.
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I would like to uninstall Firefox 5.0 from now and put Firefox 4 at least until the browser is more stable, but how do I do that ?

Hey ppgg,
Thanks for the question. I understand you are experiencing issues with Wi-Fi connectivity on your MacBook. The following resources may provide a solution.
First, go ahead and utilize Wireless Diagnostics to analyze the issue:
About Wireless Diagnostics
http://support.apple.com/kb/HT5606
Next, see the section titled “Symptom: The network connection drops unexpectedly” in the following article:
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Thanks,
Matt M.

I purchased an used iPod nano 4th with many many songs on it,but when i hooked the usb cable to try and change the name,something went wrong.i had to reset it,thinking my music would still be there,but i lost everything! Is there any way to get these back

I purchased an used iPod Nano 4th.with many,many,many songs and albums on it,but when i plugged the usb cable into my laptop(i am a new comer to computer) i thought i was changing the name and thought i was syncing but something went wrong and everything was gone! is there any way possible to get these back? Please I need Help!!! Thank you!

Was the music purchased via your iTunes account and/or did you buy it from other sources or copy it from your own CDs, or did the music belong to the previous owner ? If the music was yours then you can sync it back to the iPod via your computer's iTunes. If the music is not still on your computer then have you got a backup of it ? If not then for iTunes purchases you might be able to re-download it depending on which country you are in. If the music was put on the iPod by the previous owner then you will need to buy your own copies of it.

After Upgrading to 10.1, all clips have lost the audio component. Is there any way to get this back?

I have recently updated Final Cut Pro to 10.1, after this upgrade (as well as an upgrade to Maverick) non of the video clips in ANY event or project have any sound component. I have a backup of the project and event files before the upgrade, but I have no idea how I can get the clips back and if I do how I can update the numerous projects I have that no longer have sound. Has anyone else had this problem, if so were you able to fix this? Or am I just doing something wrong?
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Thanks
Richard

Not sure what made the files lose the audio, but the solution for my issue was:
In Final Cut, right click on a clip in the event viewer, Reveal in Finder
Close Final Cut Pro
Export orginal clips from Aperture.
Copy exports into folder that the original meda was in, replace all
Open up Final Cut Pro
Load project again, it will start analysing the audio...
Job done

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I have a 1.5TB external hard drive and it shows iPhoto, iDVD, iTunes, etc., but it doesn't allow me to open any of them. How can I see what's in these icons if it won't open because it's in a Time Machine backup?
How old is this Time Machine backup? Is it current?
To be able to use applications and your iPhoto library and iTunes library you need to restore them from the Time Machine backup. To get your photos back, you need to restore the iPhoto Library from your Pictures folder, and to reinstall the iPhoto application.
This would have best been done, when you reinstalled the system using Setup assistant. http://pondini.org/OSX/SetupLion.html
Did the Tech Guy not use your Time Machine backup to restore your Mac?
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http://pondini.org/OSX/MigrateLion.html
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Hi, I upgrade my Ipad to IOS7 and all my notes on the ipad are gone after the upgrade. There were some very important notes. Is there any way to get them back

Hi
After I have upgrade to ios7 - all my note's are gone !!!
What can I do to get them back ????

Try this...
Tap Settings > iCloud
Switch Notes off then back on.
Give iCloud a few minutes to re sync the data.

When watching a program or film, the video will go black, but the audio will keep playimg. The only way to get picture back is to turn the tv off then on.

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