When watching my Apple TV (3rd gen) the picture jumps a few frame every few seconds, this happens when I rent a film or play back from my new Mac Pro, my Wifi is the Airport Express.

When watching my Apple TV (3rd gen) the picture jumps a few frames every few seconds, this happens when I rent a film or play back from my new Mac Pro, my Wifi is the Airport Express.

These may be different issues, but lets look at rentals first.
Poor motion can result from mismatched output. If your source is 24 or 30 fps you should set the output of the Apple TV to 60 Hz, for 25 fps content use 50 Hz.
Additionally motion software on the TV itself can cause the picture to jump, check your TV settings and turn off any motion settings in use,

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HT2844 My front headphone jack does not work when connecting a head phone to a new mac pro desktop computer. The sound still comes from the speakers. Any solutions?

The front headphone jack on my new mac pro desktop computer does not transmit sound when connecting a headphone or ear buds. The sound still comes from the speakers and is not redirected to the head phone. The port has never worked. Any solutions?

okay, try option-clicking on the speaker icon on the top of your screen. That should bring up a list of sound output options. including headphone. You could try messing around with Audio MIDI. It may be possible that the thing is still stuck inside the headphone jack. Careful use of a toothpick may get it unstuck. I dunno, I've never had a problem with the headphone jack. If all else fails, call Apple or take 'er in for an appointment
JB

Can video cards for the new Mac Pro be installed in the field?

Current Configuration of the new Mac Pro is as follows:
ACES MacPro Workstation Seat
Processor
6-Core/3.5GHz/Xeon E5
Memory
32 GB
Graphics
2X AMD FirePro D500
Hard Disk
1 TB
Display
24" LED / HP
Media Player
2GB FIPS USB Drive
Mouse
Apple Magic Mouse
Keyboard
USB
Ports
4-USB 3.0;
6-Thunderbolt
1- HDMI
Netwk Interface
Ethernet/802.11n
Card Reader
NIST SP 800 Compliant
My question is can the Graphic Display cards be removed and replaced in the field by an experience Mac Technician?
Any special tools required?

Now here is the back, showing the heatsink paste still in place, and the thermal pads used to cool the RAM chips to the central cooler:
note that the two cards are not interchangeable -- they have their power lugs on opposite sides. One card has chips to support actual display output to the thunderbolt Busses, the other card has none, but has the custom micro-PCIE slot for the PCIe SSD "stick".
One reason for this design is that to make a leap forward, you would have to water-cool the slots for a traditional form-factor PCIe slot Mac pro. Then do it again to include a second GPU. In my opinion, this model Mac Pro is about conquering the cooling problem of this much CPU and GPU compute-power in one box.
NVIDIA graphics card replacements? maybe eventually, but not at this writing.

Do I need to deactivate my Creative Suite 6 before I pickup my new mac pro? or will the migration assistant do all of that?

I am picking up my new mac pro tomorrow and wasn't sure if I needed to "deactivate" my Adobe products before I change over to my new Mac, or does the "migration assistant" do all the work? thanks for any help.

Nope. Migration does not work with any Adobe software. Don't even try it, it will cause a lot of huge problems.
Deactivate your software on the old computer. Install it from the original installer on the new one, don't forget to install all upgrades which are available in the meantime.

New Mac Pro and Wifi

Hello all,
My Mac Pro which normally i use in my work (i work as a DIT), can't connect to internet using WIFI connection....why?
I am running Mavericks 10.9.4 and this last update of Mavericks was, as you told, to correct this issue on new Mac Pro.
But simply doesn't connect.
What to do?
Any new update coming?
Many Thanks.
nuno.

When i try to connect to this network, the computer scans and scans and scans and never blocks the signal.
No error messages.
Yes, other devices connect to this wifi network, like my macbook pro, my iphone etc etc and no problems.
yes, it used to connect before, but not such many time....
the problem started in 10.9.3 and when the 10.9.4 update came out, i was glad because it was an issue to fix...
then connected one or two times and then nothing again....
i've never did a network diagnostics, but i can do it...not today because this computer is at the house i work with,
but i'll do it this week.
the only way i can connect to internet on this Mac Pro, is to connect to my MacBook Pro via ethernet and then the MacBook Pro shares the internet,
is the only way. (never connected directly to a router using a net cable - ethernet, but i think it also works.)
The problem here is the WIFI. Always the WIFI.
Thanks.
n.

How do I know when movie is downloaded in full and ready to watch on Apple TV 3rd Gen?

I've got a brand new Apple TV Model: MD199C/A. Works great, but today I bought an ITunes movie and can't figure out if it is downloaded yet…
Apple TV immediately gave me the option to play the purchase, but I am reluctant because of past experience where I started a purchased movie and it stopped after playing for few minutes because it wasn't completely downloaded. It also started the clock ticking giving me only 48 hrs (I'm in Canada) to complete download and resume watching.
This ruined the night we had planned to watch a movie so I would love a solution where I can be sure the movie is completely downloaded and ready to watch.
Thanks.

If you want to see what your current connection is use speedtest.net
1080P content will need at least 8mbps for instant playback
Also make sure you have DNS set to auto (settings - general - network)
If you are on wifi try ethernet
Your other option would be to download to your computer and use home sharing to stream to Apple TV.

Im getting the message "The selected SAN location is already in use." This happens when I start up final cut pro 10. Anyone else have this problem before?

Hi everyone. I just today got the message "The selected SAN location is already in use." Has anyone recieved this message before? If so, how can I fix this?
Thanks!

Welll I don't see fast how to edit my reply. (the projects and events on external drives show up, but there is a error when FCP-X started up with the message that the "home folder user" is in use
and can not be used by SAN becase of the same name????)
First I did use Preference Manager 3.2 to trash the preference but that did not solve my problem.
Then I repaired permissions. I did not solve the problem.
Waht solve dthe problem is next.
I started my MacBook Pro is safe mode (shift power on) Then I repaired permissions.
Then I copied the Final Cut Events en Projects folders from my home folder Movies to a external dive (in a folder so that with start up it did not show up in. (And trashed the project and event folder in my movies folder)
I restarted the Mac Removed again the Preference.
Then I restarted FCP-X and it started up without a problem.
Then I copied the content of my old folders to the new folders in my movies home folder. (not just the folders Final Cut Events/Projects)
Now it is working correctly.

New Mac Pro - Best bang for the buck

I'm looking to replace my G5 2.7 with a new MP. I'll be running Logic, Reason, Photoshop, Dreamweaver, video conversion, ...
I'm thinking about either the Two 2.4GHz Quad-Core Intel Xeon “Westmere” (8 cores) with 8GB ram
or
One 3.2GHz Quad-Core Intel Xeon “Nehalem” [Add $360.00] with 6GB ram
I know the dual Westmere will be faster but will it be $1k faster and will the software I run support the 2 processors?
Thanks for any input!!

That test session has been run on many different machines, it has become somewhat of a standard benchmark session for Logic users. For comparison, quad machines at considerably lower clock speed have done 50 tracks when the six core at 3.33 only does 45-47 (another 6 core user tested and confirmed the same result). I'm not sure what he means by "a lot of Logic is single threaded" since Logic can generally use up to eight cores - since he has only tested on one machine and not made any comparisons, he makes some conclusions that aren't correct.
http://www.gearslutz.com/board/music-computers/371545-logic-pro-multicore-benchm arktest.html

I have new mac pro, does it hurt the battery, leaving computer plug in

My computer is about month old. I am new working on a mac computer

I found my answer, reading other posts. Thanks

HT1515 I have moved from windows to mac and had to reset my airport. I am trying it to join the existing wireless network. the process ends in an unexpected error. The ethernet connection seems to work OK

I have moved from windows to mac and had to reset my airport express. After the reset I enter the name of the existing network, name the base unit, enter its password twicw and select additional options as join the existing network. It comes back with a screen asking for the name of the base unit and password. Aftre which it starts cycling between "waiting for airport express", "connecting to 'network name'" and ends with an error message. When I try to set up using ethernet cable evrything works but I need wireless (it worked OK just hours ago). Any advice?
Thank you

Hello, vgafromva.
Thank you for visiting Apple Support Communities.
Sometimes a simple power cycle of the AirPort can resolve this issue. However, here is an article I would recommend going through when experiencing issues connecting to Wi-Fi.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
If these steps do not resolve the issue, please reply back with the exact error message received.
Cheers,
Jason H.

Suggestion for Apple: MacBooks as terminals for the new Mac Pro

Suggesting Apple to enable using MacBooks as terminals for the new Mac Pro if connecting through the thunderbolt.
I am planning to get a new Mac Pro this month and use it as a 'portable' workstation since it weighs only 5kg.
I am working on scienctific research which requires travels quite often.
I want to have a workstation with me when I'm off-site so that I can work without worrying about the network connection.
It would be great if I can use Macbook Air as a display, keyboard and touchpad for the Mac Pro.
I will be fully geared by taking a Mac Pro and a MacBook Air with me where ever I travel.

I don't know much about Thunderbold connections.
Especially how does it combine PICe and DisplayPort signal together.
I would like the MacBook serve as an external screen and an external PCIe video card to the Mac Pro, together with its touchpad and keyboard connected to the Mac Pro as an external USB keyboard and touchpad.
In this case, one may not even boot into the OS on the MacBook side, just need proper drivers in the Mac Pro side for the 'external PCIe video card', keyboard and touchpad.

I recently purchased a new Mac Pro and have been trying to back it up on my Time Capsule for the first time. However, it says there is no available disk space. This time capsule was used with my old Mac Pro that had a Home vault open on it.

The time capsule was used with my prior Mac Pro laptop that unfortunately had the home vault active on it.
My new Mac Book Pro does not have home vault open. But I am unable to back up my new MAC pro laptop because it says there is not enough storage space available. Therefore, t there any way to just completely delete all the old backup data out of my Time Capsule from my prior Mac Laptop?
When I go into the time capsule - it shows me NOTHING as being in the backup datas. So, I don't know where to begin to delete all the old data off the
time Capsule and start with a completely empty machine.

Therefore, t there any way to just completely delete all the old backup data out of my Time Capsule from my prior Mac Laptop?
Here is how to do this:
Open Macintosh HD > Applications > Utilities > AirPort Utility
Click Manual Setup
Click the Disks icon at the top of the AirPort Utility window
Click the Disks tab below the icons
Click Erase
The "Quick Erase" option will only take a moment or two
Now you can backup your MacBook Pro. If you connect an Ethernet cable from the MBP to one of the LAN <-> ports on the TC, the first backup will go 3-5 times faster than wireless.
Once you have the first backup done, you can use wireless for subsequent backups since they will only take a few minutes

IMac vs the new Mac Pro for video editing in FCPX?

Hi.
I am currently using a macbook air for all my editing and rendering of videos in FCPX. The editing process is reasonably smooth when dealing with shorter clips, but when I tried to edit multicam clips, things started to slow down. Also, the rendering and compression processes are tedious. I am planning to edit and process a much larger number of videos in the next years to come, so I have decided to do a serious upgrade of my system.
For the moment, I am torn between a maxed out iMac 27", which would be the cheapest alternative, and the 6 core Mac Pro or 4 core Mac Pro.
When I look at benchmarks of the new Mac Pro's in Geekbench, the iMac is never very far away in terms of performance. Does tests like this tell anything about how well the Mac Pro will perform in FCP? Does the hardware in the Mac Pro have features which makes it superior to the iMac, in other ways than for example the "pure power" of the CPU and GPU?
Christopher.

FCP X 10.1, Motion 5.1 Updates w/Dual GPU Support (new Mac Pros) (from Thursday)
Apple released Final Cut Pro X 10.1 Thursday with support for Dual GPUs in the new Mac Pro and more.
Long list in the Final Cut Pro X 10.1 Release Notes that also links to info on How to back up important FCP X 10.0.x files before updating. (Today's Apple docs listing also has more related to Final Cut Pro X 10.1.)
Also out today are Compressor 4.1 and Motion 5.1. Full release notes below but here's a clip from the App store Motion 5.1 changes:
Optimized playback and rendering using dual GPUs in the new Mac Pro
FxPlug 3 with custom plug-in interfaces and dual-GPU support
Faster project loading, especially for complex projects
Share directly to YouTube at 4K resolution
Spanish language localization
Dual FirePro Dxxx Rendering FCP-X
http://www.barefeats.com/tube05.html
Intel Xeon processors are designed to run 24/7 and stay cool and under load.
Mac Pro so far hold up strongly for years, easy to add and upgrade RAM and processor, and maybe, hopefully, even the twin GPUs. Thunderbolt2 for all your projects and storage as well.
6 or 8-cores is going to walk away from iMac which is breathing hard and not designed for constant heat. Haswell was designed to conserve and reduce.

AMD Crossfire, Boot Camp, and the new Mac Pro Issue

Hello, all.
I have a new Mac Pro (Late 2013) with 6 cores, 32 GB RAM, and dual D700 AMD graphics cards. I'm using an older 30 inch Apple Cinema Display (with the dual link DVI adapter). I've successfully installed Windows 8.1 under Boot Camp. Here's my problem...
I understand that for the new Mac Pro under Boot Camp enables AMD CrossfireX by default from multiple sources online. However, it's disabled on mine, and every time I try to enable it (and hit "Apply" in the AMD Control Center), it disables again.
Is Crossfire only available for use with a Thunderbolt Display attached? Could that be the problem? Or is the AMD Control Panel lying to me?
Now, games in Windows are still running well... But I'd like to take full advantage of the dual graphics cards in the new Mac Pro with Crossfire. Any help is greatly appreciated, thanks!

Fixed it!
So, not only would Crossfire not enable under Windows 8.1 on my Mac Pro in Boot Camp... But Windows started crashing massively. I was about to wipe Boot Camp entirely and try a clean install (even though the only three things I'd installed were Windows itself using Apple's exact instructions, Steam, and Skyrim), but decided in a last ditch effort to try disconnecting and reconnecting peripherals.
Turns out the culprit was my Belkin Thunderbolt Express Dock.
Disconnecting the Belkin Thunderbolt dock not only stopped Windows from crashing, but now I can enable Crossfire, as well!
Now, this is especially strange since I have read elsewhere that people have no problems using the Belkin dock under Boot Camp with other Macs... This issue is probably isolated to using it in Boot Camp with the new Mac Pro. But disconnecting the dock from my Mac Pro has solved not just one but all of my Boot Camp issues. (Of course, using the Belkin dock under OSX on my Mac Pro is no problem.)
Long story short, if you have a new Mac Pro and plan on using Windows 8.1 under Boot Camp, don't have the Belkin Thunderbolt Express Dock attached.
I'm going to contact Belkin and tell them what I've discovered.
Hope that helps y'all.

The new Mac Pro (6,1) and TRIM

With its economical internal design and limited internal expansion options, the new Mac Pro depends heavily on the speed and flexibility of Thunderbolt 2 for expansion. In the old days, we could add four HDs in the internal bays and one more under the optical drive. This also allowed us, if we used SSDs instead of HDs, to enable TRIM for other than Apple drives.
We know that TRIM doesn't work with a USB 3.0 connection. The question is, can TRIM be enabled on an SSD connected in some fashion through Thunderbolt? I know that graphics cards can be plugged into an external PCIe expansion chassis and that eSATA SSDs, such as the OWC Mercury Accelsior_E2, can plug in too. But does having to pass through the Thunderbolt interface interfer with or prevent TRIM support? For that matter, what kind of external connection to an SSD at the other end of the Thunderbolt cable would be able to support TRIM? I'm currently using a CalDigit PCIe card which provides two eSATA external connections, and when a NewerTech Voyager Q is connected and an SSD plugged into it (like putting bread in a toaster), the drive is seen as "Rotational" in System Information, and TRIM cannot be enabled.
Since TRIM support is important for continued performance and longer life of SSDs, is this an issue with the new Mac Pro's design philosophy?

Hopeful but not comforting.
With Mavericks, not all SSDs will report TRIM support, but doing a benchmark both before and after the change should confirm that TRIM is functional.
I should see TRIM = YES and not from some benchmark.
Thunderbolt support for TRIM is good. But Intel has as yet? never supported TRIM on an array, so not sure how that is accomplished.
"Is" or "may" and "could" - I just wouldn't make a "TRIM is supported by 10.8.5 and later" as it may vary by Macs that had native SATA III with PCIe support, the new Samsung controller Apple has been using. Certainly not in 5,1 Mac Pro except if and only for an Apple SSD BTO upgrade.

When watching my Apple TV (3rd gen) the picture jumps a few frame every few seconds, this happens when I rent a film or play back from my new Mac Pro, my Wifi is the Airport Express.

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