Whenever a user opens a document shared our SharePoint intranet he is prompted if he wants to open or save the file
We have a SharePoint intranet we use to share documents. I have a user that every time he tries to open an Office document from this site, he receives the prompt: "Do you want to Open or Save this file?". If he opens the file and updates it,
the changes are saved locally on his computer and not onto the website.
The issue doesn't seem to be the site or his permissions because if he tries to do this using my computer instead, he is able to open the file, update it and the updates are saved directly onto the website. It only happens from this specific PC.
The PC is running Win7, IE9 and Office 2010 (same as mine). I also compared the configuration for the different security zones between the 2 PCs and they look the same (internet, intranet and trusted sites). I'm thinking there must be a setting
configured differently somewhere in his IE but I'm not sure what else could be causing his computer to behave differently than mine when performing this task. Any advice would be appreciated...
Hi,
Did you mean that you wanted to pop up the dialog of "You are about to open: <Name:file name><From:web site>,How would you like to open this file:Read Only, Edit", update the file and save it back to the current SharePoint library ?
Please check two points below,
Check and make sure add-on "SharePoint OpenDocuments Class" is enabled via IE9(32-bit version) Tools->Manage add-ons from your user's PC. if it doesn't appear, please repair or change the Office 2010 from Control
Panel, make sure to install Microsoft SharePoint Foundation Support within
Office Tools per this
article.
If add-on "SharePoint OpenDocuments Class" has beed enabled, you need to check and disable the the Word
Protected View per this
article, then check result again.
Thanks
Daniel Yang
TechNet Community Support
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Process: Adobe Photoshop CC 2014 [353]
Path: /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/MacOS/Adobe Photoshop CC 2014
Identifier: com.adobe.Photoshop
Version: 15.2.1 (15.2.1.257)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Photoshop CC 2014 [353]
User ID: 501
Date/Time: 2014-12-05 18:23:37.501 -0500
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: B7945FDF-5F32-B8AF-E84D-5D687EAE96ED
Time Awake Since Boot: 34000 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000001179ae8bb
VM Regions Near 0x1179ae8bb:
VM_ALLOCATE 000000011799c000-00000001179ad000 [ 68K] rw-/rw- SM=SHM
-->
mapped file 00000001179f2000-0000000117a0d000 [ 108K] r--/rwx SM=COW /Library/Fonts/Baghdad.ttc
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Performing @selector(doPrint:) from sender NSButton 0x7fecc911c990
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
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52 com.apple.AppKit 0x00007fff95fe0600 -[NSTextInputContext handleTSMEvent:completionHandler:] + 3293
53 com.apple.AppKit 0x00007fff959c87ee _NSTSMEventHandler + 324
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55 com.apple.HIToolbox 0x00007fff8a55776e SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
56 com.apple.HIToolbox 0x00007fff8a5575e2 SendEventToEventTargetWithOptions + 43
57 com.apple.HIToolbox 0x00007fff8a76a68c SendTSMEvent_WithCompletionHandler + 417
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61 com.apple.HIToolbox 0x00007fff8a76a9cf SendFilterTextEvent_WithCompletionHandler + 236
62 com.apple.HIToolbox 0x00007fff8a767d41 SendUnicodeTextAEToUnicodeDoc_WithCompletionHandler + 295
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70 com.apple.HIToolbox 0x00007fff8a770caf TSMProcessRawKeyEventWithOptionsAndCompletionHandler + 3068
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75 com.apple.AppKit 0x00007fff959a7c7d -[NSView interpretKeyEvents:] + 207
76 com.apple.AppKit 0x00007fff959c7ea5 -[NSTextView keyDown:] + 695
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87 com.adobe.Photoshop 0x0000000109222f66 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 12369494
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91 com.adobe.Photoshop 0x00000001082d91ee boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 527550
92 com.adobe.Photoshop 0x00000001083499d0 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 988320
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97 com.adobe.Photoshop 0x00000001082c81bf boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 457871
98 com.adobe.Photoshop 0x00000001082c7fa6 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 457334
99 com.adobe.Photoshop 0x0000000109ad1dc4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 21474484
100 com.apple.AppKit 0x00007fff957b5e98 -[NSApplication run] + 711
101 com.adobe.Photoshop 0x0000000109ad2592 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 21476482
102 com.adobe.Photoshop 0x0000000109ad3908 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 21481464
103 com.adobe.Photoshop 0x00000001082c888f boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 459615
104 com.adobe.Photoshop 0x000000010857c6ce boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3293598
105 com.adobe.Photoshop 0x000000010857c829 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3293945
106 com.adobe.Photoshop 0x000000010823fd34 0x10823d000 + 11572
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff89bb922e kevent64 + 10
1 libdispatch.dylib 0x00007fff918c7a6a _dispatch_mgr_thread + 52
Thread 2:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 MultiProcessor Support 0x0000000118f3b40b 0x118ef4000 + 291851
2 MultiProcessor Support 0x0000000118f3b30b 0x118ef4000 + 291595
3 MultiProcessor Support 0x0000000118f5b844 0x118ef4000 + 424004
4 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 3:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 MultiProcessor Support 0x0000000118f3b40b 0x118ef4000 + 291851
2 MultiProcessor Support 0x0000000118f3b30b 0x118ef4000 + 291595
3 MultiProcessor Support 0x0000000118f5b844 0x118ef4000 + 424004
4 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 4:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 MultiProcessor Support 0x0000000118f3b40b 0x118ef4000 + 291851
2 MultiProcessor Support 0x0000000118f3b30b 0x118ef4000 + 291595
3 MultiProcessor Support 0x0000000118f5b844 0x118ef4000 + 424004
4 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 5:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 MultiProcessor Support 0x0000000118f3b40b 0x118ef4000 + 291851
2 MultiProcessor Support 0x0000000118f3b30b 0x118ef4000 + 291595
3 MultiProcessor Support 0x0000000118f5b844 0x118ef4000 + 424004
4 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 6:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 MultiProcessor Support 0x0000000118f3b40b 0x118ef4000 + 291851
2 MultiProcessor Support 0x0000000118f3b30b 0x118ef4000 + 291595
3 MultiProcessor Support 0x0000000118f5b844 0x118ef4000 + 424004
4 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 7:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 MultiProcessor Support 0x0000000118f3b40b 0x118ef4000 + 291851
2 MultiProcessor Support 0x0000000118f3b30b 0x118ef4000 + 291595
3 MultiProcessor Support 0x0000000118f5b844 0x118ef4000 + 424004
4 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 8:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 MultiProcessor Support 0x0000000118f3b40b 0x118ef4000 + 291851
2 MultiProcessor Support 0x0000000118f3b30b 0x118ef4000 + 291595
3 MultiProcessor Support 0x0000000118f5b844 0x118ef4000 + 424004
4 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff89bb356a semaphore_wait_trap + 10
1 libtbb.dylib 0x000000010d81b550 tbb::internal::rml::private_worker::thread_routine(void*) + 480
2 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff89bb356a semaphore_wait_trap + 10
1 libtbb.dylib 0x000000010d81b550 tbb::internal::rml::private_worker::thread_routine(void*) + 480
2 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff89bb356a semaphore_wait_trap + 10
1 libtbb.dylib 0x000000010d81b550 tbb::internal::rml::private_worker::thread_routine(void*) + 480
2 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff89bb356a semaphore_wait_trap + 10
1 libtbb.dylib 0x000000010d81b550 tbb::internal::rml::private_worker::thread_routine(void*) + 480
2 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff89bb356a semaphore_wait_trap + 10
1 libtbb.dylib 0x000000010d81b550 tbb::internal::rml::private_worker::thread_routine(void*) + 480
2 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff89bb356a semaphore_wait_trap + 10
1 libtbb.dylib 0x000000010d81b550 tbb::internal::rml::private_worker::thread_routine(void*) + 480
2 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff89bb356a semaphore_wait_trap + 10
1 libtbb.dylib 0x000000010d81b550 tbb::internal::rml::private_worker::thread_routine(void*) + 480
2 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff89bb8486 __semwait_signal + 10
1 com.adobe.PSAutomate 0x0000000141f5b658 0x141e0d000 + 1369688
2 com.adobe.PSAutomate 0x0000000141f410be 0x141e0d000 + 1261758
3 com.adobe.PSAutomate 0x0000000141f5b1f5 0x141e0d000 + 1368565
4 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff89bb352e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff89bb269f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8b5f2b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8b5f1fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8b5f1838 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff959257a7 _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff89bb8336 __recvfrom + 10
1 VulcanMessage5.dylib 0x0000000110767b32 vcfoundation::io::BSDNamedPipe::Read(void*, unsigned long) + 24
2 VulcanMessage5.dylib 0x0000000110765c40 vcfoundation::io::BufferedReader::InternalRead(char*, long) + 112
3 VulcanMessage5.dylib 0x0000000110765cae vcfoundation::io::BufferedReader::Read(void*, unsigned long) + 60
4 VulcanMessage5.dylib 0x000000011075e7d0 vcfoundation::io::IVCChannel::ReadFully(void*, unsigned long) + 70
5 VulcanMessage5.dylib 0x000000011075f262 vcfoundation::io::Serializer::InternalDeserialize() + 30
6 VulcanMessage5.dylib 0x000000011075f16f vcfoundation::io::Serializer::Deserialize() + 9
7 VulcanMessage5.dylib 0x0000000110764782 vcfoundation::ncomm::Connection::ReadIn() + 28
8 VulcanMessage5.dylib 0x00000001107648c6 vcfoundation::ncomm::NCService::ReadResponse(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&, vcfoundation::ncomm::NCService::ConRef&) + 40
9 VulcanMessage5.dylib 0x0000000110764681 vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&) + 109
10 VulcanMessage5.dylib 0x00000001107645fa vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*) + 32
11 VulcanMessage5.dylib 0x000000011075532b adobe::vulcan::servicemgr::CSIRequest::Execute() + 53
12 VulcanMessage5.dylib 0x0000000110756507 adobe::vulcan::servicemgr::RegisterForEventsRequest::Run() + 353
13 VulcanMessage5.dylib 0x00000001107652d0 vcfoundation::thread::AbstractThread::Run() + 50
14 VulcanMessage5.dylib 0x0000000110769523 vcfoundation::thread::Thread::ThreadProc(void*) + 9
15 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
16 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
17 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 19:: UxTech Queue ThreadController
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.Photoshop 0x00000001099a130b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 20226555
2 com.adobe.Photoshop 0x0000000109fe2f5b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 26787403
3 com.adobe.Photoshop 0x0000000109fe141b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 26780427
4 com.adobe.Photoshop 0x0000000109b00e44 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 21667124
5 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 20:: UxTech Queue ThreadController
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.Photoshop 0x00000001099a130b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 20226555
2 com.adobe.Photoshop 0x0000000109fe2f5b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 26787403
3 com.adobe.Photoshop 0x0000000109fe141b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 26780427
4 com.adobe.Photoshop 0x0000000109b00e44 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 21667124
5 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 21:: UxTech Queue ThreadController
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.Photoshop 0x00000001099a130b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 20226555
2 com.adobe.Photoshop 0x0000000109fe2f5b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 26787403
3 com.adobe.Photoshop 0x0000000109fe141b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 26780427
4 com.adobe.Photoshop 0x0000000109b00e44 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 21667124
5 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 22:: UxTech Queue ThreadController
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.Photoshop 0x00000001099a130b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 20226555
2 com.adobe.Photoshop 0x0000000109fe2f5b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 26787403
3 com.adobe.Photoshop 0x0000000109fe141b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 26780427
4 com.adobe.Photoshop 0x0000000109b00e44 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 21667124
5 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 23:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff89bb352e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff89bb269f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8b5f2b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8b5f1fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8b5f1838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff869a5d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff8889eb7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.ape.engine 0x000000014365e3dd APXGetHostAPI + 2516301
2 com.adobe.ape.engine 0x000000014340c5c1 APXGetHostAPI + 83761
3 com.adobe.ape.engine 0x000000014365e4a1 APXGetHostAPI + 2516497
4 com.adobe.ape.engine 0x000000014365e51a APXGetHostAPI + 2516618
5 com.adobe.ape.engine 0x000000014365e649 APXGetHostAPI + 2516921
6 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.ape.engine 0x000000014365e3dd APXGetHostAPI + 2516301
2 com.adobe.ape.engine 0x000000014340c5c1 APXGetHostAPI + 83761
3 com.adobe.ape.engine 0x000000014365e4a1 APXGetHostAPI + 2516497
4 com.adobe.ape.engine 0x000000014365e51a APXGetHostAPI + 2516618
5 com.adobe.ape.engine 0x000000014365e649 APXGetHostAPI + 2516921
6 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 26:
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.ape.engine 0x000000014365e3dd APXGetHostAPI + 2516301
2 com.adobe.ape.engine 0x000000014340c5c1 APXGetHostAPI + 83761
3 com.adobe.ape.engine 0x000000014365e4a1 APXGetHostAPI + 2516497
4 com.adobe.ape.engine 0x000000014365e51a APXGetHostAPI + 2516618
5 com.adobe.ape.engine 0x000000014365e649 APXGetHostAPI + 2516921
6 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.ape.engine 0x000000014365e3dd APXGetHostAPI + 2516301
2 com.adobe.ape.engine 0x000000014340c5c1 APXGetHostAPI + 83761
3 com.adobe.ape.engine 0x000000014365e4a1 APXGetHostAPI + 2516497
4 com.adobe.ape.engine 0x000000014365e51a APXGetHostAPI + 2516618
5 com.adobe.ape.engine 0x000000014365e649 APXGetHostAPI + 2516921
6 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 28:
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.ape.engine 0x000000014365e3dd APXGetHostAPI + 2516301
2 com.adobe.ape.engine 0x000000014340c5c1 APXGetHostAPI + 83761
3 com.adobe.ape.engine 0x000000014365e4a1 APXGetHostAPI + 2516497
4 com.adobe.ape.engine 0x000000014365e51a APXGetHostAPI + 2516618
5 com.adobe.ape.engine 0x000000014365e649 APXGetHostAPI + 2516921
6 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 29:
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.ape.engine 0x000000014365e3dd APXGetHostAPI + 2516301
2 com.adobe.ape.engine 0x000000014340c5c1 APXGetHostAPI + 83761
3 com.adobe.ape.engine 0x000000014365e4a1 APXGetHostAPI + 2516497
4 com.adobe.ape.engine 0x000000014365e51a APXGetHostAPI + 2516618
5 com.adobe.ape.engine 0x000000014365e649 APXGetHostAPI + 2516921
6 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 30:
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.ape.engine 0x000000014365e3dd APXGetHostAPI + 2516301
2 com.adobe.ape.engine 0x000000014340c5c1 APXGetHostAPI + 83761
3 com.adobe.ape.engine 0x000000014365e4a1 APXGetHostAPI + 2516497
4 com.adobe.ape.engine 0x000000014365e51a APXGetHostAPI + 2516618
5 com.adobe.ape.engine 0x000000014365e649 APXGetHostAPI + 2516921
6 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 31:
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.ape.engine 0x000000014365e3dd APXGetHostAPI + 2516301
2 com.adobe.ape.engine 0x000000014340c5c1 APXGetHostAPI + 83761
3 com.adobe.ape.engine 0x000000014365e4a1 APXGetHostAPI + 2516497
4 com.adobe.ape.engine 0x000000014365e51a APXGetHostAPI + 2516618
5 com.adobe.ape.engine 0x000000014365e649 APXGetHostAPI + 2516921
6 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 32:
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.ape.engine 0x000000014365e3a0 APXGetHostAPI + 2516240
2 com.adobe.ape.engine 0x00000001436765ab APXGetHostAPI + 2615067
3 com.adobe.ape.engine 0x000000014365e4a1 APXGetHostAPI + 2516497
4 com.adobe.ape.engine 0x000000014365e51a APXGetHostAPI + 2516618
5 com.adobe.ape.engine 0x000000014365e649 APXGetHostAPI + 2516921
6 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 33:
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.ape.engine 0x000000014365e3a0 APXGetHostAPI + 2516240
2 com.adobe.ape.engine 0x00000001437f1073 APXGetHostAPI + 4166115
3 com.adobe.ape.engine 0x000000014365e4a1 APXGetHostAPI + 2516497
4 com.adobe.ape.engine 0x000000014365e51a APXGetHostAPI + 2516618
5 com.adobe.ape.engine 0x000000014365e649 APXGetHostAPI + 2516921
6 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 34:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff89bb83f6 __select + 10
1 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 35:: General Background Service
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.Photoshop 0x000000010854bfe1 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3095217
2 com.adobe.Photoshop 0x0000000109e0ad58 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24853576
3 com.adobe.Photoshop 0x0000000109e0a53b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24851499
4 com.adobe.Photoshop 0x0000000109e0b6ba AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24855978
5 com.adobe.Photoshop 0x0000000109b00e44 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 21667124
6 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 36:: Update Activation Menu Items
0 libsystem_kernel.dylib 0x00007fff89bb8486 __semwait_signal + 10
1 com.adobe.Photoshop 0x00000001084e2623 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 2662643
2 com.adobe.Photoshop 0x0000000109b00e44 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 21667124
3 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
5 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 37:: cr_scratch
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.CameraRaw 0x000000014a44158b 0x149e45000 + 6276491
2 com.adobe.CameraRaw 0x000000014a3ca28b 0x149e45000 + 5788299
3 com.adobe.CameraRaw 0x000000014a1c9c81 0x149e45000 + 3689601
4 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 38:: Background Save
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.Photoshop 0x000000010854bfe1 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3095217
2 com.adobe.Photoshop 0x0000000109bbeada AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 22444490
3 com.adobe.Photoshop 0x0000000109bbca89 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 22436217
4 com.adobe.Photoshop 0x0000000109b00e44 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 21667124
5 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 39:
0 libsystem_kernel.dylib 0x00007fff89bb8946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f0374a1 start_wqthread + 13
Thread 40:
0 libsystem_kernel.dylib 0x00007fff89bb8946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f0374a1 start_wqthread + 13
Thread 41:
0 libsystem_kernel.dylib 0x00007fff89bb8946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f0374a1 start_wqthread + 13
Thread 42:
0 libsystem_kernel.dylib 0x00007fff89bb8946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f0374a1 start_wqthread + 13
Thread 43:
0 libsystem_kernel.dylib 0x00007fff89bb8946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f0374a1 start_wqthread + 13
Thread 44:
0 libsystem_kernel.dylib 0x00007fff89bb8946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f0374a1 start_wqthread + 13
Thread 45:
0 libsystem_kernel.dylib 0x00007fff89bb8946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f0374a1 start_wqthread + 13
Thread 46:
0 libsystem_kernel.dylib 0x00007fff89bb8946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f0374a1 start_wqthread + 13
Thread 47:
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.apple.CoreServices.CarbonCore 0x00007fff915e99c7 TSWaitOnConditionTimedRelative + 147
2 com.apple.CoreServices.CarbonCore 0x00007fff915e95a2 TSWaitOnSemaphoreCommon + 403
3 com.apple.CoreServices.CarbonCore 0x00007fff915a3a38 AsyncFileThread(void*) + 281
4 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000001 rbx: 0x00007fecc6f0ad10 rcx: 0x00000000002f4180 rdx: 0x00000000000b08a0
rdi: 0x0000000110de8a00 rsi: 0x0000000110de8a00 rbp: 0x00007fff579be0d0 rsp: 0x00007fff579be0b0
r8: 0x0000000000000015 r9: 0x00007feccd000000 r10: 0x0000000000000070 r11: 0x00007feccd000000
r12: 0x00007fecc6f0ad10 r13: 0xffff8013390f52f0 r14: 0x0000000000000001 r15: 0x00007fff77d80200
rip: 0x00000001179ae8bb rfl: 0x0000000000010206 cr2: 0x00000001179ae8bb
Logical CPU: 4
Error Code: 0x00000014
Trap Number: 14
Binary Images:
0x10823d000 - 0x10cb17fcf +com.adobe.Photoshop (15.2.1 - 15.2.1.257) <780CFBF0-ED89-3551-A0E2-E1CC75F5061F> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/MacOS/Adobe Photoshop CC 2014
0x10d80d000 - 0x10d83dfef +libtbb.dylib (0) <D41FA1F0-4921-308A-93DF-4D16F8913472> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/libtbb.dylib
0x10d85b000 - 0x10d880fff +libtbbmalloc.dylib (0) <60EF4F46-298B-38B6-A6CD-9B168072EAB7> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/libtbbmalloc.dylib
0x10d8ac000 - 0x10d9abfff +com.adobe.amtlib (8.0.0.122 - 8.0.0.122) <3793FBF6-1FED-357D-96EF-5C17B2F7A371> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x10d9c0000 - 0x10dc80fcf +com.adobe.PlugPlugOwl (5.2.0.52 - 5.2.0.52) <CE75DB87-58C8-39E6-9911-00BAEF301EBA> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/PlugPlugOwl.framework/Versions/A/PlugPlugOwl
0x10df3b000 - 0x10dfe6ff7 +com.adobe.AdobeScCore (ScCore 4.5.5 - 4.5.5.32401) <04932D1E-CB2D-3D66-8B9E-8B325EB4E21F> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x10e02f000 - 0x10e0edfff +com.adobe.AdobeExtendScript (ExtendScript 4.5.5 - 4.5.5.32401) <98E48A52-A6EB-309D-B668-EE951E67823F> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtend Script
0x10e143000 - 0x10e149fff org.twain.dsm (1.9.5 - 1.9.5) <6D13A0B6-113D-335A-8E7B-366A0CFE1CD6> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x10e152000 - 0x10e165ff7 +com.adobe.ahclientframework (1.8.0.31 - 1.8.0.31) <58BB943C-98EC-3812-AAAB-74F66630D1D4> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x10e174000 - 0x10e178fff com.apple.agl (3.3.0 - AGL-3.3.0) <3B0D06B0-99F1-3D5F-8977-340FC462B511> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x10e180000 - 0x10e37aff7 +com.adobe.owl (AdobeOwl version 5.2.4 - 5.2.4) <CF1C521F-C4B7-3763-8C12-55BAA3D44ADC> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x10e3bf000 - 0x10e7b3ff7 +com.adobe.MPS (AdobeMPS 5.8.1.33340 - 5.8.1.33340) <4B02E5D5-79A8-3281-920A-BD3B74DFEDF7> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x10e82f000 - 0x10e85dfff +VulcanControl.dylib (5.0.0.82 - 5.0.0.82 © 2013 Adobe Systems, Inc. All rights reserved.) <059975FF-07C9-3231-BCD0-4E7E9862B14A> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/VulcanControl.dylib
0x10e893000 - 0x10ebd6fff +com.adobe.AGM (AdobeAGM 4.30.41.33308 - 4.30.41.33308) <74584FED-29A6-361C-B5B6-D26EEC620B50> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x10ec48000 - 0x10ef6dff7 +com.adobe.CoolType (AdobeCoolType 5.15.00.33308 - 5.15.00.33308) <07952676-1A11-3AA6-991D-04460EFBA92E> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x10efbb000 - 0x10efe2ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <C21D264F-9A78-3E52-9E0F-3044E78A24B0> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x10efea000 - 0x10f00eff7 +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.8.0.32260 - 3.8.0.32260) <7CF0AED9-C0B4-3DBE-BB97-3BC2CC06AB67> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE 8SharedExpat
0x10f032000 - 0x10f033ff7 libCyrillicConverter.dylib (64) <251C52BB-5EE6-3722-89DA-F3DC80222142> /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0x10f038000 - 0x10f167fff +com.winsoft.wrservices (WRServices 8.0.0 - 8.0.0) <3DDC40D0-BC6F-3758-B00A-E102E80D4F5F> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x10f1c5000 - -
Acrobat XI cannot save the file, cannot read document
Recently acquired Acrobat XI with a new scanner. with several specific files that were sent to me, I get an error message that it cannot save the file because it cannot read it error (135). 3 out of 4 documents are originals. The 4th was apparently printed out and scanned. No problem with it. Any suggestions? I've pretty much tried everything and only solution seems to be creating jpgs files and then turning them back into a PDF file. Another party who received the files reports she has no problem with it. My guess is that she has an older version of Acrobat. I'm having the same problem with the Reader version.
Thanks for the response. I sent a response to the email notification but since I don't know if that puts my response on the forum, I'm putting it here as well. Yes, Under "help" I've run the updates multiple times and none are available. I did see a fix that sounded like it was for this type of situation but I could not find the switches in the program to carry out the recommendation. It sounded like the problem was that XI has trouble "reading" some documents and gets "hung" as a result. The solution was to turn off this feature. But I don't see how I can do that. I downloaded Soda PDF (alternative program) and it did not have any problem with it. Also, someone else opened it with no problem.
-
How can I get a pdf. to open in Safari, all i'm getting is a new window with a black, blank page, instead of the pdf., and I don't want to save the file to the desktop, Safari didn't use to do that, and I don't have Adobe in the internet plug in folder.
Hi
Please take a look to this thread Re: Can I refresh the browser rather than open a new tab? -
How do I tell Adobe reader to open a file instead of being prompted to save the file?
how do I tell Adobe reader to open a file instead of being prompted to save the file?
Go to Tools - Options - Applications and enter "pdf" into the filter field. Select the action that you want to associate with PDF files.
In your case select one of the "Use Adobe Acrobat" actions. -
Set Adobe Acrobat XI Pro. When I want to save the file in WORD, EXCEL or esporta file into ... immediately throws an error "save as failed to process this document no file was created".
What's the problem?
Any help in finding a solution is greatly appreciated.
Thank you,Installed AcrobatXI PRO 11.0.09 on seven computers and laptops. Two of them gives an error when you try to save a document in WORD, EXCEL, Power Point, or when exporting to... error: Save failed to process this document. No File was created.
But all good saves in the format of TXT and jpg.
I have uninstalled and restored and re-installed and updated and registry cleaned and removed using the special utility Cleaner Tool for Acrobat, but nothing helps.
On one notebook with Windows 8.1 and Microsoft office 2013, on another laptop with Windows 7 and Microsoft office 2010, the same problem, although there are computers with Windows 7 and Microsoft office 2010 and everything works.
Tell me where to find the problem and how to solve it.
Thank you.
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