Whenever I click in a window a new window opens up,  Can anyone help please?

Whenever I click in a window, a new window opens up.  Can anyone help please?

Adware?
  Can you run EtreCheck and post the report here please?
  EtreCheck:  https://discussions.apple.com/docs/DOC-6173

Similar Messages

  • HT1329 Hi All - My hard drive failed and I am trying to move all my music from my ipod to the new hard drive. I am operating on Win 7 64 bit. Can anyone help please?

    Hi All,
    My hard drive crashed and is no longer usable. I just installed a new drive however, I am not finding any way to export my recorded CD's from the Ipod touch to the new hard drive. Can anyone help please? I thought by enabling syc with Ipod woudl do it but to no avail.
    Thanks

    I used a 3rd party program called copytrans http://www.copytrans.net/ that is not free to move my library from my ipod to my itunes library when I had to start from scratch.  After that happened I started backing up my music that purchased from the itunes store to a dvd so I would always have it if things went south.  Now I always backup my purchased digital music to an optical disc just in case plus everythng else I have is on retail cd's so I can just rebuild my library from scratch again if I have to.  You should also regularly back up your itunes media folder to another disc so your entire library will be backed up just in case you should lose your program drive.

  • When I try to reset my iPad mini it keeps asking for  a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?

    I know my passcode is correct but when I try to reset my iPad mini it keeps asking for  a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?

    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • Can anyone help please? daughter has new Mac book pro - decided to use her back up data from old mac and put on pro - now has old mac.  can she delete

    Can anyone help please?  daughter in panic.  Has new Mac Pro - decided to put all her old mac on new pro via back up disk - result old mac - can she reset somehow?

    Install Mavericks, Lion/Mountain Lion Using Internet Recovery
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    Boot to the Internet Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
    Partition and Format the hard drive:
    1. Select Disk Utility from the main menu and click on the Continue button.
    2. After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
    Note: You will need an active Internet connection. I suggest using Ethernet
                if possible because it is three times faster than wireless.

  • How can I edit my website from another computer? and how can I create a new website next to the one, I have already? Can anyone help, please?

    How can I edit my website from another computer? and how can I create a new website next to the one, I already have? Can anyone help, please?

    Move the domain.sites file from one computer to the other.
    The file is located under User/Library/Application Support/iWeb/domain.sites.  Move this file to the same location on the other computer and double click and iWeb will open it.  Remember, it is your User Library that you want and not your System Library, as you will not find iWeb there.
    Just create a new site on the same domain file and it will appear below the other site.  If you want them side by side then duplicate your domain file and have one site per a domain file and they can then be side by side.

  • HT1351 I would like to sync ITUNES to my IPOD.  When I click on devices the sync is greyed out.  can anyone help

    I would like to sync ITUNES to my IPOD.  When I click on devices the sync is greyed out.  can anyone help.  I am running Windows 8

    You need to select your iPod in iTunes.  The command (from the menu bar?) is disabled because you have not selected a device for which the command is applicable.
    The latest iTunes may hide the sidebar.  To show the sidebar, from the menu bar, under View, select Show Sidebar.  In the sidebar, find and select the iPod under DEVICES. 
    Once the iPod is selected, you can select the Sync command under File -> Devices in the menu bar.  You can also just click the Sync button at the bottom left corner of the iTunes window (when the iPod is selected).

  • I'm using windows 7 and working in office 2010. I have installed iCloud and I can't print my calendar from outlook all it will print is a blank calendar no appointments or birthdays . can anyone help please.

    I’m using windows 7 and working in office 2010. I have installed iCloud and I can’t print my calendar from outlook all it will print is a blank calendar no appointments or birthdays . can anyone help please.
    Geoff

    I had a similiar problem, with my multiple devices.  I open iTunes and when all devices were connected I went to the info section on each device.  Under info I checked the sync calandars. Under that I click all calanders. I then did the apply in low right. I then did the sync function and it fixed it for me.  You have to do this for each device.
    I also checked the device (ipad,Iphone) themselves and change the calander selection to NO Catagory.  Hope this helps.

  • HT1848 I synced my on my iPad 2 to my pc yesterday and now I can not open any of my apps on my iPad2, those purchased and those that are free.  All it does if I click on the app is flicker but does not open.  can anyone help?

    I was told I could sync my music on my pc with my ipad2 by an apple agent.  I hooked my ipad2 up to my pc and did so, but now I can not open any of my apps on my ipad2.  when I try it just flickers and does not open.  Can anyone help?

    On you iPad, force close all the Apps in the multitask window.
    Follow these steps to force an app to close:
    From the Home screen, click the Home button twice. 
    Tap and hold on the app. 
    When it starts to jiggle, tap the to close it on by one until all cleared
    Now do a Soft reset of your iPad:
    Hold both Home and Sleep button for around 10secs until you see the Apple logo then release. After it returns to Home screen, try your Apps again and see if this resolves the issue.

  • I bought a second hand G4 iBook with iLife 09 on it.  I have copied iLife to my new Macbook Pro. The applications would not open, so I did a software update and update all three applications, but they will still not open.  Can anyone help?

    I bought a second hand G4 iBook with iLife 09 on it.  I have copied iLife to my new Macbook Pro. The applications would not open, so I did a software update and update all three applications, but they will still not open.  Can anyone help?

    The seller should have given you the original disk so that you can reinstall as needed. But it likely was a single-user license (which really means single computer) so you can only have a copy on one computer at a time. If the seller didn't give you the disk he is probably still using the software on his new Mac. Your best option to get any of the iWork apps to use in OS X 10.6.6 or later is through the Mac App Store. You can then install them on any Mac you have that has access to the Mac App Store using your Apple ID.

  • HT4059 Being new to iBook publishing I need to know if stats are available to determine how many times my iBook has been downloaded. Can anyone help please? Mr Ignorant

    Being new to iBook publishing I need to know if stats are available to determine how many times my iBook has been downloaded. Can anyone help please? I need to persuade someone that this really is worthwhile. Mr Ignorant.

    The only people who can possibly assist you with this is Apple Customer Relations, call your local Apple contact number and ask for Customer Relations then explain your situation clearly and politely (be firm but don't rant).
    You might want to investiage what the local laws are regarding defective goods and 'fit for use' definitions on warranties etc. Consumer Protection can be a useful tool to use or bargain with if needed ...

  • My Iphone 5, was backed up and restored.  Music doesn't sync, when reconnecting device each time, it only offers restore or new phone rather than sync option.  Can anyone help please?

    My IPhone 5, was backed up and restored.  Music doesn't sync, when reconnecting device each time, it only offers restore or new phone rather than sync option.  I have reinstalled ITunes but still this hasn't worked.  Can anyone help please?

    This problem started last year when ios 8 was released. I think apple is trying to force users to buy music on iTunes store and that's why it's impossible to sync other music and also that's the reason why they haven't solved this serious problem. That's really disappoints me and i'm angry with apple because i have like 10 gb of music in mp3 and i can't sync music from iTunes to my iPhone.

  • Gmail on iphone was working fine until yesterday when it prompted me with the message cannot get mail user name or password for gmail is incorrect, i have tried deleting the account and re-created a new account, same problem, can anyone help?

    gmail on iphone was working fine until yesterday when it prompted me with the message "cannot get mail user name or password for gmail is incorrect", i have tried deleting the account and re-created a new account, same problem, can anyone help?

    paulcb, you're a genius, it worked, thank you so much, you don't know how much stress you have taken off my shoulders, I am constantly on my email in my iphone everyday.  Thanks a million, take care. Robert.

  • HT5361 MacMail has stopped noting when I have read an email.  For example, I had 17 unread messages, so I read them.  Despite me having read them AND deleted them, the inbox still has 17 new messages displayed.  Can anyone help resolve the incorrect displ

    MacMail has stopped noting when I have read an email.  For example, I had 17 unread messages, so I read them.  Despite me having read them AND deleted them, the inbox still has 17 new messages displayed.  Can anyone help resolve the incorrect display?

    Lord K.  Thank you. Yes I am within the 90 time period, however I travel Intertionally and I can not receive not make a call to Apple. I was just at the Genius Bar in Chicago and they said, don't worry about it.  It just floats out there, however, I can not recover my messages on a flash drive. I need to go back to my old computer which I don't have with me.  My messages were in folders for a lawsuit.  It is going to take an incredible amount of work for me to, you have no Idea.  We are talking thousands of pages!  I the defendent will have them during discovery so I am not so worried.  However, I can not bring them to him on a Flashdrive when I meet with him without an extraordinary amount of presssure on my part.  THis is not just some little email issue. This is suing EXPEDIA and Tripadviosr.com

  • I know I've heard that iPads/iPhones can't get viruses but is it possible that they can? While using my iPad, it keeps going in and out of apps. On Facebook, status and profiles keep getting clicked and it keeps zooming in and out. Can anyone help

    I Have an iPad mini, iOS 8.1. When I'm on my iPad, it keeps going in and out of random apps. Going to settings is the worse. As soon as I click settings and it opens,it starts clicking different things and tries turning on and off settings! In Facebook, profiles and status get clicked. The screen zooms in and out multiple times. It reminds me of when you call the help desk for a computer or a computer at work and they gain access and move around clicking and you're doing nothing. Basically things are being clicked and I'm not doing it.....can anyone help?

    At this point, I would go for reset to its factory default condition, using the iTunes program to get a clean system install. That way you'll clean everything out and just have it set up the way it would come from the factory. You'll need to do your backup (on the iTunes program too) and be sure you understand which stuff will be saved and which will not (from the links below). Also turn off any anti-virus program you may have on your desktop. Then when you reset it to the factory default condition, don't restore your backup just yet ... until you check it out without your data put back on it. Verify its operation first, to make sure that you know it's okay. Hopefully everything is okay at that point, otherwise you'll have to take it into Apple to check it out for any hardware failure.
    Here are the links, and the last one pertains to the reset to factory default condition ...
    Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)https://support.apple.com/kb/HT5262
    Back up and Restore your iOS Device with iCloud or iTunes
    http://support.apple.com/kb/ht1766
    iTunes: About iOS Backups
    http://support.apple.com/kb/ht4946
    Create and Delete iPhone, iPad and iPod Touch Backups in iTunes
    http://support.apple.com/kb/ht4946
    iOS: Troubleshooting Encrypted Backups
    http://support.apple.com/kb/TS5162
    Use iTunes to Restore your iOS Device to Factory Settings
    http://support.apple.com/kb/ht1414

  • Just got second hand iphone4s. Tried to connect to iTunes on laptop running windows 8.1. Does not detect iPhone, iPod or iPad. Can anyone help please?

    Just got a second hand iPhone 4s and tried to connect to iTunes on laptop running windows 8.1 does not detect iPhone, iPad or iPod. Can any help please? iPhone is  version 7.1 and running latest itunes

    Hello HungryHoover,
    It sounds like you are not able to see any iOS devices in iTunes on your PC. I recommend the following article to help you troubleshoot that named:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

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