Whenever I download a movie from iTunes it always comes up "download error. Tap to retry"

whenever i download a movie from itunes it will start downloading but will crash featuring the error message "Download error. Tap to retry." how do I fix this?

I am not sure if your problem has already been solved, but I came across your question because I was having the same problem with music I had bought from itunes on my iphone 4. The message kept appearing for 3 days when I tried to download in 3G. Once I tried it from work where I am hooked up to wifi, both of my pending songs downloaded faster than I could blink. Perhaps you could try it again once you are hooked up to wifi. I am brand new to the whole apple world, but I'd be interested if this is the answer to your issue. Good luck!!

Similar Messages

  • Downloading movies from iTunes....."error tap to retry."

    Why is this happening? I just paid 4.99 for renting a movie and I had to keep tapping it after i got that error numerous times. It got to about half way and now it won't continue. ???

    pacsur1 wrote:
    Why are there no answers?
    There was one contained in this thread.
    ....... plenty of unhappy users but no solutions?
    Define 'plenty'. I don't share your problem and, honestly, it seems as though relatively few others do. Aside from trying the approaches discussed in the Troubleshooting section of your User's Guide, I can't suggest anything beyond what was linked to above.

  • Download error tap to retry : why do I get this message when trying to download movies purchased from iTunes? When I tap to retry, it says not at this time.

    When I try to download a movie, it says downloading error, tap to retry. So I tap and it says download not available at this time. Is it about storage?

    Usually when you don't have enough space, your iPad will tell you that.  To be sure, go to Settings > About and see how much space you have left.  If you have more than 5 GB, you likely have enough space.
    I'd try rebooting your iPad and see if that solves the problem.  Press and hold BITH the power and home buttons at the SAME time until you see the Apple Logo, then let go of BOTH buttons and your iPad will restart.

  • How do I download a movie on iTunes on my ipad, because when it gets to the end of the download it says download error tap to retry but when you retry it still doesn't work.

    How do I download a movie on iTunes on my ipad, because when it gets to the end of the download it says download error tap to retry but when you retry it still doesn't work.

    You can't if you rented and downloaded it on your iPad, you can only watch it on that. From http://support.apple.com/kb/HT1657 :
    If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
    If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
    Does the rental not show in the iPad's Videos app ? You shouldn't need to go via the iTunes store app.

  • HT1725 Purchased downloads from Itunes says Download error, tap to retry, been doing this since I purchased need help.

    Purchased downloads from Itunes, downloads say "Download error, tap to retry. I have been trying daily since purchase. What can I do?

    Welcome to the Apple Community.
    Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • I purchased tv shows from iTunes and keep getting a download error tap to retry.

    I purchased tv shows from iTunes and keep getting a download error tap to retry.  Why don't the shows download?  What can I do?

    Hello there Julfos,
    I recommend this part of the article named iTunes: How to resume interrupted iTunes Store downloads found here http://support.apple.com/kb/ht1725.
    If you cannot complete the download on your device, you can finish the download in iTunes on your computer and then sync it to your device. For instructions, see the following articles:
    iTunes Store: Where can I download and sync my purchases?
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    Additional Information
    If your purchase does not resume downloading after following the steps in this article, you can also try the following steps to troubleshoot the download issue.
    Restart your computer or device.
    Check for updates for your Mac or PC and install any software updates. Also, check for and install updates for any security software you may have (anti-virus, anti-malware, firewall, and so on).
    If using Wi-Fi for Internet access, try using a different Wi-Fi network when downloading. If you are connecting to a home network, try restarting your Wi-Fi router. Also, check for and install any firmware updates for your Wi-Fi router. (Refer the manufacturer's website for your router to get information on updating its firmware).
    If that does not resolve the issue then I recommend quitting all the apps running with this article, and trying again.
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Perhaps even forgetting your home network and rejoining it.
    Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap > and Forget this Network. Try to connect to your desired Wi-Fi network again.
    Or resetting your network settings.
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
    Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.
    From: iOS: Troubleshooting Wi-Fi networks and connections
              http://support.apple.com/kb/ts1398
    All the very best,
    Sterling

  • Itunes error. Download error. tap to retry

    I recently bought Inception on my Ipod touch and it went through processing but once it came to downloading it came with the message "download error. tap to retry" I've done it off and on for 3 days and nothing works. Please help.

    I can't confirm the 12 days part, but what I did find out is that the 3 songs I got did not appear as purchased items on my Apple ID I used for purchased, almost as if that connection was lost whenever I got the files (even if free from an iTunes promotion). The media files were on my OS X iTunes and I could transfer them to the phone, but I strongly believe because they are not attached to my Apple ID, and the download was interrupted somehow on the phone, that they appear as "not able to download".
    I would guess if Apple added these 3 songs to my purchased list it would go away - but I do not know if they could even do that without probably knowing some ID that would like it to the exact song to add.
    I tried a "reset all network settings" as the last resort before hanging up with an Apple tech (who was also not sure on how to solve). This did not work. Since this is not hampering my use of the phone, I will solve it some other day, perhaps when I next visit an Apple store and show them, maybe they would be interested in this scenario.
    For now, I think I would have to factory reset the whole phone to get rid of them.

  • ITunes download error, tap to retry

    I purchased some songs from iTunes, and all except 3 downloaded just fine. 3 songs keep coming up "Download error, tap to retry". I have tried numerous times to retry the download, but keep getting the error message. I cannot select and delete the downloads, either. Subsequent downloads are working fine. How can I get rid of these 3 downloads?

    I can't confirm the 12 days part, but what I did find out is that the 3 songs I got did not appear as purchased items on my Apple ID I used for purchased, almost as if that connection was lost whenever I got the files (even if free from an iTunes promotion). The media files were on my OS X iTunes and I could transfer them to the phone, but I strongly believe because they are not attached to my Apple ID, and the download was interrupted somehow on the phone, that they appear as "not able to download".
    I would guess if Apple added these 3 songs to my purchased list it would go away - but I do not know if they could even do that without probably knowing some ID that would like it to the exact song to add.
    I tried a "reset all network settings" as the last resort before hanging up with an Apple tech (who was also not sure on how to solve). This did not work. Since this is not hampering my use of the phone, I will solve it some other day, perhaps when I next visit an Apple store and show them, maybe they would be interested in this scenario.
    For now, I think I would have to factory reset the whole phone to get rid of them.

  • Itunes download error tap to retry - iphone 5s

    When downloading a song from itunes on my iphone I got the download error tap to retry. I tried restarting the iphone, signing out of itunes and restarting but still got the same error, but I can download new songs fine. So I connected the iphone to itunes on my PC, which downloaded the song and sync'd it to my iphone fine. However, now I have the song on my iphone, but it is also still stuck in downloads on the iphone even after syncing it with my pc?

    Did you ever get to the bottom of this? I have more or less same issue

  • TS1424 I have purchased a film and an album in iTunes. They all appear under downloads but state 'download error, tap to retry'.  When I retry a box appears quoting the title of the film/song and ''unable to download at this time'.  Help pls!!

    Recently rented a film and bought an album on iTunes. The items appear in my purchased items and in my download items however they have a download error tap to retry. When I retry I box appears quoting name of item and unable to download at this time. What do I need to check? I have had no problems downloading before and my Internet signal is strong. Help please!!

    For the rental:
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
    For the music:
    Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • I'm trying to download some purchased TV shows to my iPad Air.  I keep getting the dreaded Download Error Tap to Retry Message.  I've signed out of iTunes and back in.  I've updated my software.  I have plenty of room for them on the Air.  Help?

    I'm trying to download some purchased TV shows to my iPad Air.  I keep getting the dreaded Download Error Tap to Retry Message.  I've signed out of iTunes and back in.  I've updated my software.  I have plenty of room for them on the Air.  We are taking a long flight this week, and I wanted to have something new to watch.  I've read through lots of threads on this but I can't seem to find a good solution that I haven't tried.
    If I can get them to download them on my iMac computer, can I then transfer them to my iPad?  How is this done?  (Please pardon an older lady's ignorance, and thank you for any assistance!)
    Jody

    Hello jody5758
    Continue your troubleshooting with the article below. IT will walk you through checking the Date & Time as well as checking the settings of your router to ensure a proper connection.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    -Norm G.

  • HT1390 Trying to download a movie on my iPad and constantly receive a download error tap to retry. iPad has enough capacity.

    Trying to download a movie on my iPad and constantly receive a download error tap to retry. iPad has enough capacity.

    Tap to retry to download and when it starts attempting to download again tap on the pause button. Once it is paused, tap the button again to resume the download. However you need to be really fast doing this!
    Good luck!

  • I get a download error. tap to retry message when I try to download a movie I rented?

    I get a "download error. tap to retry" message when I try to download a movie I want to rent?

    for me i backed up and restored my ipod/ipad and it started downloading right away.

  • Movie won't download keeps saying download error tap to retry

    My movie won't download every time I try it keeps on saying download error Tap to retry I tried to delete the movie but it won't.

    Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

  • I have several episodes of a TV show that say "download error, tap to retry" and when I do it just repeats that error message.  Can I get it to work? If not can I get reimbursed for the episodes I'm missing?  I'm using an iPad one which has worked fine B4

    I have several episodes of a TV show where it says download error, tap to retry and when I do it repeats the error message.  Can I get it to work or get reimbursed for the ones I'm missing?  I'm using an iPad 1 which has worked fine for all the others.

    Hi AlpineJean,
    I'm sorry to hear you are having issues downloading some episodes to your iPad.
    I would first suggest you sign out of your iTunes account on your iPad, restart the device and sign back in.
    Settings > iTunes & App Stores > Tap on your Apple ID account > Tap Sign Out
    Click on the link below for additional troubleshooting steps with more details and screenshots.
    I've quoted some helpful highlights for you:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    To view or download previously purchased:
    TV Shows on iOS
    Open the iTunes Store on your device.
    Make sure you are signed in with the same Apple ID you used for the original purchase.
    Tap More from the bottom navigation bar.
    Tap TV Shows.
    Locate the TV show episode or series you would like to download.
    Once you've located the TV shows you are looking for, tap the download button.
    The TV show will begin downloading.
    Previous purchases may be unavailable if they have been refunded or are no longer on the iTunes Store. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.
    If this does not resolve your issue, please follow these instructions for support from the iTunes Store:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    Find the email receipt for your purchase.
    Click Report a Problem under the app that is having the issue.
    When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
    Click Report a Problem next to the item you are having an issue with.
    From the Choose Problem dropdown menu, choose the appropriate issue.
    Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
    Click Submit to have your issue reviewed.
    Have a great day!
    - Judy

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