Whenever i start my macbook pro the screen remains gray with the apple symbol and the circle timer below. The screen stays this way even if i leave it for hours.
When i turn on my macbook a box appears telling me i need to restart my computer (in different languages) and in order to do so i have to press on the off button for a lil while. Even after doing this the same box appears and it never restarts correctly. This box appears every single time. I rarely turn my computer off. I just place it on sleep mode and restarts it only when i get prompted to. I brought it to genius and they couldnt figure out what the problem is so i was told it needed to be shipped to get fixed. I didnt have anything backed up. All i want saved are the pictures because i went to 2 events where i was the assigned photographer and i didnt get to save it to an external memory. Genius said that when shipped i cant give instructions like make sure to save the pictures and if they are unable to, call me if they should go on with the process. I was wishful thinking that to fix the problem they might not even have to touch the pictures memory part. I brought my MBP back home hoping it will miraculously starts and id be able to back it up but now all it does when i turn it on is the screen remains gray with the apple symbol and the circle timer below. The screen stays this way even if i leave it on for hours. Please help me fix this!!! cant i really specify to the technicians at apple to please make sure not to erase the pictures? Is there no other way to turn on my mac? I only need it to work ones.
There is no limit to the number of times you can re-install Office on the same computer.
You can activate by telephone:
The last paragraph is the relevant bit
Similar Messages
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When I turn on a video the screen on my MacBook Pro freezes. I've been through Apple Care and they couldn't fix the computer. I think the fan and the graphics are the problems. I can restart after two attempts. Sometimes I use SAFEBOOT
Please advise the model MBP you have and the OSX you have installed.
Also try a SMC reset:
http://support.apple.com/kb/ht3964
Ciao. -
MACbook Pro/Bluetooth?Disconnect issues with an Apple mouse and keyboard
Well Folks-
The disconnect issue I have with my Macbook Pro using a wireless Apple Keyboard and mouse is BACK. I wiped the hard drive clean and I reinstalled and I updated the O.S. system including purchasiing Lion via the ineternet one by one and the disconnect issue has retuned on Day 4. What else is there left to do? Anyone?Hi....
Might be corrupted Bluetooth preferences (.plist)
Go to /Library/Preferences
Move the com.apple.Bluetooth.plist file from the Preferences folder to the Trash.
See if that helped. You may need to re, "pair" your devices and the Mac OS X will re geneate a new .plist file for you.
Make sure the batteries are fresh also. -
Its been like that for hours. It's just an apple sign and a spinning wheel/ circle (not the pinwheel) I was updating mountain lion.
Step by Step to fix your Mac
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Can someone help me?How do I take the zoom feature off my MacBook Pro? I have already went to System Preferences and turned "zoom" off in the Universal Access. I saw where someone said to use THREE fingers to double click... ??? Double click what? And 3 fingers?
What really cheeses me off here is that Apple isn't allowing users enough customization. With each update of iTunes (and the OS and iOS) we're forced to give up something that worked well for the way we want to use the app and make do with fewer (and lamer) options. If Apple keeps this up, they're going to start losing customers fast. I mean if this isn't fixed soon, I'm pretty sure I'm going to give up on iTunes, and then I'll probably go ahead and get a Galaxy when I need to replace my iPhone.
What I don't understand about how they won't let users delete the list of available podcasts now is why? How is this making it a better program? I can understand that not all users are capable enough to right-click on a feed and select "Show all available episodes", so I can see why they want the complete list to be the default (and, surprise, it already was). But to not give users the option to delete that list? It's inconsiderate because it makes navigating feeds with a large back catalogue really frustrating. I'm flabbergasted that no one at Apple considered all the podcast feeds that keep hundreds of episodes available when they removed this feature. It smacks of rank incompetence.
What improvement were they trying to make here anyway? There was nothing wrong to my mind about how podcasts were managed in previous versions. Whatever improvement they were trying to make here, they should have realized that many users would at least want the option to keep things the way they were.
And reverting to a previous version is no solution. I can't sync my iPhone with the new iOS without this update, and (while I do have some issues--specifically how you can't play podcasts in the Music app anymore) I do like the new iOS. -
My macbook pro is running very slow with some strange mouse and window movements. The trackpad is very unresponsive and when responding the cursor moves on its own and/or very erratically. When on safari the window suddenly zooms in or highlights words and looks them up via dictionary. I currently have a wireless mouse connected and I am still having the same problems.
I fee like I may have a virus or my laptop is perhaps being accessed remotely. All of the sharing options are unchecked.
HELP PLEASE
Very worried!!Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
after the chime press and hold down the OPTION key until the boot manager screen appears.
Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo). -
I have a problem with Mail on my Macbook Pro. It is configurated with a gmail account, and now I can't access the mail. Is it possible to reboot the account or..? Please help:)
The question mark means the computer cannot find a bootable volumes so can;t do anything, That, combined with annoying sounds, strongly suggests a failed hard drive.
You can ask a "genius" at an Apple Rtail Store to test it but I'm pretty sure the drive is kaput. I'm hoping you had your data backed up. -
The screen is white with a file folder and then at ? in the middle
Before declaring that the disk is dead (which is a common cause for what you are seeing), try the steps outlined in this article:
http://support.apple.com/kb/TS2570
This article also has some troubleshooting steps you can try:
http://support.apple.com/kb/ts1417
If you don't have your original system disks, you can boot into single user mode folloing these instructions:
http://support.apple.com/kb/ht1492
and then following the directions for running the fsck command in the second article I list above.
I would try these things before giving up and assuming that the disk is dead. The flashing question mark indicates that a valid boot disk cannot be found. One cause for this is that the disk has experienced hardware failure. However another cause could be that the system and boot files on that disk are somehow damaged (perhaps from a power surge or an improper shutdown of the computer) and in some cases the above repair steps can restore them to working condition. -
I tried to install the latest update on my iPhone 4s and now it seems to be frozen with an apple icon and a loading bar on the screen. I've tried turning it off, plugging it in to the wall outlet, plugging it into my computer. Nothing works. Any ideas?
connect it with the computer and let it finish or restart the process it takes a very long time
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Using mirroring with my apple tv and everthing shows up on the tv untill i try to watch a movie, i get the sound but no picture. I checked and both are on the same wifi?
I had this problem also. Several times in fact. And it has not been any relation with sw update (Apple TV). I managed to fix this on a strange way. I drop off WiFi in iMac and joined back. Right after thatI tried to adjust Airplay settings, but I didn't manage. Reason was that my iMac didn't found any Airplay devices (?). After about 2-3 minutes iMac recognized my Apple TV. And also audio "posting" to Apple TV started to work.
So restart your WiFi connection on your iMac or MacBook Pro - it may help.
Another hint is to use command: "sudo killall coreaudiod". More information about that: http://wwwx.cs.unc.edu/~cquammen/wp/2011/02/18/resetting-audio-on-mac-os-x/
I have not tried this, but maybe next time
Br
Mikko R -
I have an ipod touch 4th gen and an ipad mini with same apple ID and I want to sync the songs
I have an ipod touch 4th gen and an ipad mini with same apple ID and I want to sync the songs
Just connect to computer and sync.
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method to more easily get different media on each device
Managing content manually on iPhone, iPad, and iPod -
HT204053 How do I change the phone number associated with my Apple ID and messages on iPad
How do I change the phone number associated with my Apple ID and messages on iPad
If you mean for iMessage and FaceTime, the number is based on the iPhone number you set up iMessage and FaceTime on. If that number is no correct, sign out of these services on both your iPhone and iPad by tapping the ID (in Settings>Messages>Send & Receive and Settings>FaceTime) and selecting sign out. Then sign in first on your iPhone and confirm that the phone number is correct. Then sign in on your iPad.
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i updated my iphone 4s to the new ios 6.1.3 after installing it the device displayed itunes with a USB symbol and cannot come up. please any ideas
Do as the diagram indicates: Connect your iPhone to your computer. Open iTunes on the computer and restore your device.
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How to migrate from my old MacBook Pro to a new one with less disk space and an external hard drive?
I have just bought a new MacBook Pro and an external hard drive.
Yet I have problems migrating data from my old MacBook Pro (more internal disk space with around 500 GB data) to my new one (internal disk space less than 500 GB).
I have connected all 3 devices but it seems the Migration Assistant does not have an option for us to select to migrate to an external hard drive.
Any other way to do it?
Kindly help me. Thanks.For your situation, Target disk mode may be the most efficient method:
http://support.apple.com/kb/ht1661
Ciao. -
Why do I have to ask my MacBook pro 13" i7 to sync with my Apple Mouse at Start Up?
I've had my 13" MacBook Pro i7 for two days and have noticed that I have to go to the Preferences Panel to and ask the for the Bluetooth Apple mouse to be synced every time I start the laptop. I've never experienced this before with a Mac. I see nothing in preferences that addresses automatic syncing at startup.
What am I missing?Got it. Had to make it a favorite in the Bluetooth preferences. Clicked on the gear symbol in the bottom left corner and made it a favorite.
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