Whenever i try to purchase an in app purchase it says error visit apple support page. I do and that does nothing. I have everything entered in correctly. I do not see what the problem is please help

Somebody please help

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Some In-App Purchases require a Credit Card.

Similar Messages

Can't figure out what the problem is, please help!

Hey, so I have a Mac Mini which I bought nearly 3 years ago. I've been running the latest system 10.6.6, when the issues started. Everything would just unexpectedly quit and occasionally, I'd get the "You need to re-start your computer..." grey screen, also the desktop would refresh itself and not open any folders or anything at all. Finder, Console, Dashboard Client, etc all quit,´and sometimes the nmblookup thing would pop up, but before I could click Allow or Deny, it'd dissappear again.
I ran the Hardware Test, and four times out of seven it said "No Trouble Found" while three times out of seven it gave me an error code starting with 4MEM. The system profiler, meanwhile, told me that both RAM cards were OK. I did the Hard Drive verification through Utilities and it gave me some problem starting with "Key..." and said it could not be repaired.
SO, I reformatted the HD as it suggested, deleting everything (I've got it backed up though). Then, I installed Snow Leopard again, and the issues were still present. It would Quit Unexpectedly freeze up, etc. So then I went and erased the hard-drive again, and a new partition was made automatically. After that, I tried installing the original software which came with the computer. Except that after Installation Disk 1 was finished, the computer restarted and then it was just a blue screen. Nothing. It didn't ask for the second disk or aything. I tried again, and in the middle of Disk 2 Installation the grey "You need to re-start..." screen came down. ***. Now, I can't seem to install ANY Mac OS X on my computer, not what it came with, not the Snow Leopard, nothing.
Again, Hardware Tests tells me everything is ok, and the Hard Drive also says there's nothing to repair. Then what is this? I don't even know what it could be anymore! Please help if you have an idea of what this might be! Unfortunally, at the moment I have no money to send it to the repair so they'd check=/
Thanks in advance, any help would be greatly apreciated!

Oh ok, well that was what the test said prior to reformatting the hard drive. Now, it doesn't find any trouble no matter how many times I run it. That's what has me so confused, everything seems to check out and yet...I can't do anything, not even install the software!

Internet running slowly, videos not playing well, everything slowing down. Wifi signal is strong, not sure what the problem is. Help please.

I have had my mac since December of this year. Suddenly it will not play video with stopping every few seconds to load, and my internet is running slower even though the connection is fine and everythiny else in the house on wifi is working well. Whats the issue?

Run this web based browser scan, it will tell you in red and provide a link to the download page.
https://www.mozilla.com/en-US/plugincheck/
Also another great free program is OnyX, just run everything, cleans your machine out on a system level.
You can cancel the reboot to run another cleaning section, just make sure you reboot at the end before using the computer.
http://www.macupdate.com/app/mac/11582/onyx
Also use the Firefox web browser, it's insanely faster, the fasest of all browsers. The choice of Add-ons is numerous, personalization is just awesome. Everything can be changed, moved around etc. Persona's, themes etc. Just insane.
Not only that, Firefox is for Windows, OS X and Linux, the same browser on all.
https://www.mozilla.com/en-US/firefox/fx/
Do a bandwidth test after you fixed Flash.
http://www.speedtest.net/

Tried to access programs and get Error: 16 message. What's the problem? Please help!

Tried to access programs and get Error: 16 message. What's the problem? Please help! Photoshop, photoshop elements, Dreamweaver - none of my Creative Cloud apps will start-up, since my last update. I need to access these programs for jobs I'm working on.

Hi wdriver,
It seems like due to some unknown reason permission from the Licensing folder is removed. Please try launching any of the apps by right clicking and select Run as an Administrator, it should fix the issue by doing that.
Please let us know if it helps.
Regards,
Abhijit

I have already downloaded the ios 7 but cannot access the iTunes Radio from the music app. There is no iTunes Radio icon at all! How did that happen? How can I resolve the problem? Please help. Thanks!

I have already downloaded the ios 7 but cannot access the iTunes Radio from the music app. There is no iTunes Radio icon at all! How did that happen? How can I resolve the problem? Please help. Thanks!

It didn't show up in my music app for several hours. Don't know why... But it's there.
I can now access and add stations through the iTunes Store to play through music app icon.

My new iPhone 5 has black and white lines on the screen. It's not been damaged. I've tried turning it off but this does not solve the problem? Please help.

My new iPhone 5 has black and white lines on the screen. It's not been damaged. I've tried turning it off but this does not solve the problem? Please help. I can't find my answer on the Internet.

By far the most common problem hardware-wise seems to be scuffs on the aluminium. Yours is the first report of a faulty screen I've seen.
If you use the same Apple ID on both devices it'll sync whatever you want it to - music/apps/photos/messages/etc.
I've just switched from a Galaxy S3 to iPhone 5 (having already owned an iPad for a while) so I'm in a similar position!

New iPhone, will not connect to Game Center app. I have tried rebooting phone/app. Phone is connecting to Twitter/iTunes/AppStore all fine. Not sure what the problem is.

I have tried rebooting phone/app. Phone is connecting to Twitter/iTunes/AppStore all fine. Not sure what the problem is. Every time I hit sign in I get "could not connect to game center server".

same problem on iphone 4s. Other people posting problems too. Must be on Apples end.

How come my external hard drive is no longer visible in finder even after ticking it in preferences? it shows in the disk utilities but does not allow me to find a problem or fix the problem? Please help.

it shows in the disk utilities but does not allow me to find a problem or fix the problem? Please help. also my external hard drive is a seagate free agent go, 500GB. it is visible on my tv but has no files in it… i'm scared i've lost everything?

Honestly i cannot remember sorry, i got it like 5 maybe 6 yrs ago and just started downloading things to it as the memory on the computer started filling up and when i wanted to see photos/videos on my TV.
My wife did tell me after i had written this post that she did try and record TV to it as it was plugged in. I think by doing so somehow has deleted everything. It reads on my TV yet has no files in it but won't show up on my computer. hope this helps.
Starting to think it is going to cost more to retrieve files on it than it will be to buy a newer and larger one.

I have a generation 1 ipod touch my wifi is not working, under setting the wifi says no wifi and is gray. i have tried resetting it and its not workin. what should i do, please help. thanks

i have a generation 1 ipod touch my wifi is not working, under setting the wifi says no wifi and is gray. i have tried resetting it and its not workin. what should i do, please help. thanks

If a restore did not fix it, you have a hardware issue--possible bad wi-fi radio.
Basic troubleshooting steps.
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 

My IPOD menus suddenly appear in Japanese or Chinese and are impossible to understand for me who is european. Has somebody else had this problem? Please help? The song titles are still in the language they were entered though. /Jane

My IPOD menus suddenly appear in Japanese or Chinese and are impossible to understand for me who is european. Has somebody else had this problem? Please help? The song titles are still in the language they were entered though. /Jane

Fingers crossed, the following document might be of some assistance:
iPod: Changing the display language

TS3988 trying to buy more storage on the cloud, response is 'there was a problem - try again later' its been doing this over the last two hours - any ideas what the 'problem' is please (assuming its not me) - thanks

trying to buy more storage on the cloud, response is 'there was a problem - try again later' its been doing this over the last two hours - any ideas what the 'problem' is please (assuming its not me) - thanks

Additional info on this:
I strongly suspect this is time machine-related. Even though time machine has been turned off, this happens at intervals of exactly one hour.
A single entry appears in the kernel log at the precise moment the (first) popup error box appears. This is:
"AppleSRP started."
Anyone have any clue how to go about diagnosing or fixing this? I don't even mind trying something brute force (short of wiping the HD and reinstalling lion, which I really DON'T want to do; I don't mind a non-destructive reinstall).

I have a 2007 macbook that is stuck on the loading page and after a while it shuts down by itself. I don't know what to do anymore please help!!!

I have a 2007 macbook that is stuck on the loading page and after a while it shuts down by itself. I don't know what to do anymore please help!!!

Hello Sebas4224
Start with the article below to troubleshoot issues with your MacBook starting up and staying on. Let me know how it goes in case it does not help and I or others can assist you further.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Regards,
-Norm G.

My ipad is connected to my wifi, however when i try to sign my ipad into facetime is says that it is having trouble connecting. I use my wifi to get on the internet on my iPad so i have no idea what the problem is. Help Me

My ipad is connected to my wifi, however when i try to sign my ipad into facetime is says that it is having trouble connecting. I use my wifi to get on the internet on my iPad so i have no idea what the problem is. Help Me

- Did it successfully connect to the network before?
- Do other devices successfully connect to the network now?
- Does you iPod successfully connect to other networks?
- Have you reset your iPod?
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Reset network connections: Settings>General>Reset>Reset Network Settings
- Powered off and then back on your router
- The troubleshooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections
-When you restored you iPod did you restore to factory defaults/new iPod? If not try that.
- If you look at the network properties on the iPod what IP address is assigned when you think you are connected but actually have no internet connection. If it starts with 169 then the iPod never connected to the router, the 169 address are self assigned.

Is my iPhone 4 greyed out wifi and non working bluetooth software or hardware... seems that the forums are full of this issue with no consistent or official answer. is it all coincidence that so many are having the problem? Please help...

Is my iPhone 4 greyed out wifi and non working bluetooth software or hardware... seems that the forums are full of this issue with no consistent or official answer. is it all coincidence that so many are having the problem? Please help... I have scoured the net trying everything the last few days.

Please correct your porfile: iPhone 4 do not have IOS 6.1.4.
The usual troubleshooting steps are, also remember to test it after every step:
1. Restart
2. Reset
3. Restore from backup
4. Restore as new.
If no joy, make an Appointment with the Apple genius and have them evaluate

Hello sir Every time I do the process of registration in Mogah Apple Store and the period and the period of the account is lost I do not know what the problem is there are people who enter into my account and change email We ask God to help you have an ac

Hello sir Every time I do the process of registration in Mogah Apple Store and the period and the period of the account is lost I do not know what the problem is there are people who enter into my account and change email We ask God to help you have an account I can not restore it the way I do not know where and I do not speak English Aalit Aalit help me I'm in a state of panic for your reply eagerly awaited
This old Emily Hope you reply and help me [email protected]

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa

Whenever i try to purchase an in app purchase it says error visit apple support page. I do and that does nothing. I have everything entered in correctly. I do not see what the problem is please help

Similar Messages

Maybe you are looking for