Whenever i want to use the store i get a message sorry cannot connect you to the store?
whenever i want to get connected to the store i get a message sorry we cannot connect you try again later? **** frustrating
Try the suggestions here: Can't connect to the iTunes Store
Similar Messages
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I loaded cleartune a while back, there are upgrades/updates available, which I'm trying to load. When I choose update, it asks for my password, which I provide and I get a message saying "cannot connect to Itunes store" I have many other apps I've loaded and upgraded just fine. However this one, the one I actually wanted bad enough to pay for, is wanting me to delete it and buy another copy. How can I update Cleartune without buying it again?
Hi all,
This is a very interesting situation. I did try to update one of my apps within itunes as was suggested. That worked !!
But then I noticed that I had 2 different logins that I must have created over the years. I almost forgot. I have a apple ID and an AOL ID. It seems that I purchased (actually they are all free) some apps with one ID and other apps with the other ID. I must have done this by accident.
So when I log out of one of the IDs on my Touch and then log in with the other ID, I can update the apps.
It seems that something changed on Apple's servers. It seems that until recently I was able to update free apps regardless of what ID I originally bought them with. Now it seems that's not the case. Apple must check this now.
Now that I know what the issue is, I'll make sure I use one ID all the time.
Thanks,
Steve -
I'm trying to download an app from app store but get a message saying cannot connect to i tunes store--my wireless network is working. What gives?
This issue is cropping up everywhere on the iPad site, leading me to believe that it is an iTunes server glitch. I am able to connect without issue in the northeast U.S.
You can try this ....
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Sign in and try again. -
when i try to report a problem purchase to itunes i keep getting a message saying 'cannot connect to itunes store' or 'cannot connect to server' dispite being able to visit the store to make purchases. is this just a scam by itunes not to engage with problems?
"is this just a scam by itunes not to engage with problems?"
Of course not.
http://www.apple.com/support/contact/ -
when i try to access itunes store..i get a message saying 'cannot connect to itunes store..PLEASE HELP!!!
Hello Ducati848,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario -
When I try to set up my Optimum account email I get a message saying Cannot Connect Using SSL.
When I try to set up my Optimum email account I get an error message saying Cannot Connect Using SSL.
What mail provider is it?
Have you Googled for: setup XXX email on iPhone
where xxx is the provider
You can try going to Mail>the accounts>Advanced and turn Use SSL on or off, the opposite of what it is now. -
I keep getting a message saying cannot connect to the server in safari?
I'm connected to wifi and I still get a message saying cannot open page cannot find the server?
Can you connect to the internet using your cellular connection? turn off wifi and try
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I am trying to use Siri, and I get the message "Sorry, I am having trouble connecting to the network." Is this the expected "growing pains" of this new feature/service, or am I doing something wrong? Are there any settings that I gotta do before I can use Siri?
Thanks.I've had the same issue with my wife's iPhone, the first night it worked great then nothing. My iPhone 4s has had no issues. I disabled Siri and shut the iPhone off, waited a minute or so and turned it back on. Re-enable Siri, her info populated automatically. Siri has been working for the last 30 minutes with no problems ?? Server problems, too many things open at once, having the phone loaded to the hilt with no free space? It could be any number of things, or many thing working together to silence Siri.....good luck all, I hope this helps.
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Cannot connect to the server. What to do?
Hey LauradellLaurawidder,
Thanks for the question. I understand you are experiencing issues with mail on your iPad. The following article may help to resolve your issue:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Try these basic troubleshooting steps first
1. Tap Safari and attempt to load a webpage (try any webpage). If you can load a webpage, then your device has Internet access. If you are unable to load a webpage, follow these troubleshooting steps.
- Try to use an alternate Internet connection if available:
1. Try a different Wi-Fi connection
2. If your iOS device has an active cellular data plan, tap Settings > Wi-Fi and turn off Wi-Fi.
3. If the affected email account is provided by your Internet provider, see if your issue is resolved while connected to your home Wi-Fi network.*
2. Log in to your email provider's website to ensure that the account is active and the password is correct.
3. Restart your iOS device.
4. Delete the affected email account from your device.
- Tap Settings > Mail, Contacts, Calendars.
- Choose the affected email account, then tap Delete Account.
- Add your account again.
* If you are only able to use your email account while connected to your home network, this may be a limitation put in place by your email service provider. For further support, please contact your email service provider directly.
Additionally, if you are using a Gmail account you may find the following steps helpful:
iOS: Gmail account will not connect to Gmail server
http://support.apple.com/kb/TS3058
Thanks,
Matt M. -
i have 2 pcs one with xp and the other with windows 7 heres the problem
when i close firefox and say go back to it say in 10 mins i get a error message saying to close firefox before opening!!! but firefox window is closed but the processes still say its running in task manager so to correct this i have to end process on firefox. this seems to be happening now every time in the last few days i have upgraded firefox to the latest version. any ideas on how to solve this problem.see if this helps you : [https://support.mozilla.org/en-US/kb/Firefox%20is%20already%20running%20but%20is%20not%20responding Firefox is already running but is not responding]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem. -
Since downloading the update recommended by Java yesterday, whenever I try and get into the crossword where I used it, I get the message 'plug-in blocked'. How can I 'unblock' it?
The newly discovered zero-day flaw in Java 7 is so serious that the U.S. Department of Homeland Security has warned users to disable or uninstall it, and Apple has disabled the Java 7 plugin on Macs through its OS X anti-malware system, in order to protect users from a potentially serious security issue.
You should disable Java (if not already done) until either the US Department of Homeland Security, or Oracle, declare it safe and Apple restore the facility. Javascript should not be disabled (it has nothing to do with Java).
However, if you need the Jave 6 JRE and plug-in, MadMAC0 has posted at
https://discussions.apple.com/message/20107182?ac_cid=tw123456#20107182
Apple has also posted (Oct 22/12) the approved solution for restoring the Java 6 plug-in:
Java for OS X 2012-006: How to re-enable the Apple-provided Java SE 6 applet plug-in and Web Start functionality. -
Iphone 4s will not connect to itunes store
This error message is inforrming you that you need to upgrade the version of iTunes on your computer (Mac/PC) not the version running in the phone.
All the best,
Joe -
Help me please?
I am trying to get my iPhone 4 to update to version 5 but each time I connect it to my PC and update, or even restore I keep getting a message saying "cannot connect to update server"
Any suggestions??Hope you already found a solution, if not try this:
https://discussions.apple.com/thread/3928478 -
I live in Iran
Yesterday I wanted to use iTunes store for windows ; when i have open iTunes it gives me the error 0x80090318 .
I have search the web alot and i have check lots of Iranian and English website but have not find any solution for
this problem . Today I have find a software called "Hide my IP" i have opened up that
when this software was opened , itunes have said "iTunes can't verify the identify of the server "init.itunes.apple.com"".
then i have click on "continue" then iTunes said "iTunes could not connect to the iTunes Store. An unknown error occurred (310)."
And theres a matter that i think that have a connection with this topic and thats , that when i want to go to the lots
of websites like Google Yahoo! Mail and lots of other website my both browser ( FireFox and IE ) will say" This connection is untrusted " .
I think the solution of my second problem is the solution of my first problem too !Tried all the rest on this site did not work for me
Follow the link below & this one sorted it for me, it was a conflict in programs using Winsock & I got rid of my old program,
Sorted.
http://support.apple.com/kb/TS4123
Tom Ireland -
I have an Apple ID which I had registered years back.I wanted to use the same Apple ID to download apps on my ipod touch - but whenever I try to login with that Apple ID, it tells me "This ID hasn't been used with Itunes", and proceeds to let me "Review" it. In the last step, I'm asked to furnish credit card information, which I don't want to, since all I want to do is to be able to download free apps !!
Could the credit card be expired?
Beyond that, what you need to do is contact iTunes support, they can tell you exactly what is wrong, none of us here can do that.
In the lower right corner of this page is a 'contact us' link. Click on that and you'll see a page full of info and links, one of which is iTunes support.
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