Where are my mails?

two problems:
1. apple mail doesn't catch all mails from imap-server. when i open the webmail-application of my provider there are a lot of mails, but when i use apple mail there are only a few. if i reopen the webmail-interface now, all the other mails has gone. of course 90% of the lost mails are spam - but i'd like to read the other 10%. why does apple mail delete this mails without giving me the chance to read them? and there is no chance to get them back...
2. the second problem sounds similar. it happend even four or five times with several mail-accounts. sometimes the software deletes some or all mails in the inbox. in this case i had the chance to read them and they were deleted after some days.
in both cases the mails are not in the trash - they are away...
thank you for your help.
iBook G4   Mac OS X (10.4.9)   imap-accounts

Who is the provider of this account?
Provider for my first problem is all-inkl.com (Germany), the second problem i have with all-inkl.com and the imap-server of a university.
Do you have any custom rules in Mail? Have you
customized the junk filter?
Junk filter is on "learn". My rules in Mail, just move Mails - with success! But they don't delete them.
Do you access this account from more than one
computer? Could it be that you’ve set it up as POP in
any of them?
No. I just use one Computer and sometimes the webmail-interface.

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