Where can one find the serial number on the package of Adobe Photoshop Elements II ?

I have tried every single approach known to man, to get my software loaded into my laptop... I cannot locate the serial number on my box of Elements II, then fournd the reddemption code.. tried to find that on the web, with no success, then called Best Buy three times, maybe four.. no one knew how to help me, there, either --they should be able to at least, tell me where to find the serial code, somewhere on the packaging.. no matter what number, or approach I have used, for the last three hours.. none of them work.. can someone make any suggestions as to how to get this program installed ? The people at Best Buy, had no clue, and bounced me from person to person... then put me on their Geek Squad number, which played bad, scratchy MUSACK for twenty minutes, and no one ever picked up there ! So someone at Adobe MUST have some sort of suggestion on getting this loaded ! Bonnie

What is Elements II, is that 11 or 2?
See if there is any help on this page: http://helpx.adobe.com/x-productkb/global/find-serial-number.html

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If you have a subscription version, then no serial number is required, and you "activate" your software by logging in with the Adobe ID/email address and password that you used to sign up.
If you're still having trouble, please Contact Customer Care.
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Where can one find the serial number on the package of Adobe Photoshop Elements II ?

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