Where did my contacts phone numbers go when i backed up to the cloud?

When I backed up my iphone to the cloud my contacts phone numbers disappeared from my phone and the cloud.
Can anyone help?

Is back up and sync the same thing?
No. Syncing transfers iTunes content to your devices. Backing up stores all data (minus iTunes content) that you have on your phone, and can be loaded onto a different device or reloaded onto an existing device.
Go to Settings > General > Reset > Erase All Content and Settings. Let the device power down and back up. Go through the setup screen and DO NOT select restore from iTunes backup. Instead, choose iCloud backup, sign in with your Apple ID and select the correct backup.

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