Where is Creative Cloud written documentation?

I can find videos but they are a poor substitute for professionally prepared documentation. Where is Adobe's documentation of Creative Cloud services?

Hi Ted,
Help content for the individual products can be accessed from here http://helpx.adobe.com/support.html?promoid=KAWQK#
Go the More Products section for an overall product list. Many of the products have a PDF version of the help which can be downloaded from the product specific help page.
-Dave

Similar Messages

  • Creative cloud installed and run but doesn't display apps or anything for that matters , only a black bar at the top with creative cloud written and a drop down menu of (help pin on notification area and quit ), creative cloud installed and run but doesn'

    creative cloud installed and run but doesn't display apps or anything for that matters , only a black bar at the top with creative cloud written and a drop down menu of (help pin on notification area and quit ), creative cloud installed and run but doesn't display apps or anything for that matters , only a black bar at the top with creative cloud written and a drop down menu of (help pin on notification area and quit )
    don't know if it's relevant or not , I run Windows 8 64-bit

    111994 please try utilizing the steps listed in App doesn’t open | Progress wheel spins continually to resolve the current error.

  • Where does Creative Cloud store my files?

    Does Creative Cloud store my files on my hard drive or can they be stored on my server?

    You store your files wherever you like as you normally would.
    Cloud apps install and run locally (same as perpetually licensed apps).
    You save your files locally on oyur hard drive or server or wherever you like.
    Your Cloud membership also includes 20GB of offsite storage in the Adobe Cloud which you are free to use or not use.

  • Purchasing Creative Cloud in a country where it is not available

    I live in Bangladesh, a country where Adobe Creative Cloud is not available for purchase. Many people here who need it use the crack version. However, I would like to be able to use the version Adobe is offering on its site. Would it be possible for me to get a friend who lives in a country where Creative Cloud is available for purchase, purchase Creative Cloud for me using an email address I use so that I can get to use it instead of my friend? Will it work that way or will Adobe detect that someone from a country Creative Cloud is not available in using their product and thus restrict my usage? If they do restrict my usage as a result of this workaround, then what is the solution for me? How can I purchase Creative Cloud from Adobe site? Please help.

    Okay, found another link about resellers:
    http://adobedealreg.force.com/PartnerSearch?lang=en#
    And it says that there are no resellers in my country.
    What solution is available for me now? Please read the original post and let me know whether the idea I presented there is feasible.

  • Creative cloud applications doesn't start at all.

    hello, we recentrly had to copy the hard driver from a working windows 7 computers where Adobe Creative Cloud was working correctly to another computer.
    since, this other computer won't launch any of the creative Cloud apps (entreprise/education agreement, created with the creative cloud packager) except for lightroom and captivate (wich are from a different package)
    Anyway, I'm seeing those entries in the logs under the current administrator user, trying to launch illustrator CC. (sorry for the lenght, doesn,t see an option to make it smaller.
    What are the solutions to resolve this issue? is there a way to recent the licensing information or something like that?
    thanks.
    oobelib.log
    01/31/14 11:25:39:384 | [ERROR] |  |  |  | SLCoreService |  |  | 5556 | Could not find license from which to get user data
    01/31/14 11:25:39:384 | [ERROR] |  |  |  | SLCoreService |  |  | 5556 | No value for key [PersonGUID] in user dictionary.
    01/31/14 11:25:39:384 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | No value for key [RememberedSerial] in hive [Illustrator-CS7-Win-GM{|}fr_FR] in cache : 519
    01/31/14 11:25:39:385 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | Failed to read value for key [RememberedSerial] in hive [Illustrator-CS7-Win-GM{|}ALL] from cache : 769
    01/31/14 11:25:39:385 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | No value for key [RememberedSerial] in hive [Illustrator-CS7-Win-GM{|}fr_FR] in cache : 519
    01/31/14 11:25:39:385 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | Failed to read value for key [RememberedSerial] in hive [Illustrator-CS7-Win-GM{|}ALL] from cache : 769
    01/31/14 11:25:39:386 | [DEBUG] |  |  |  | OOBELib |  |  | 5556 | Dominance list found
    01/31/14 11:25:39:387 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | Failed to read value for key [RememberedSerial] in hive [V7{}CreativeCloudEnt-1.0-Win-GM{|}fr_FR] from cache : 769
    01/31/14 11:25:39:393 | [DEBUG] |  |  |  | OOBELib |  |  | 5556 | Remembered SN against dominating hive found
    01/31/14 11:25:39:393 | [DEBUG] |  |  |  | OOBELib |  |  | 5556 | No hint serial, returning first remembered serial
    01/31/14 11:25:39:394 | [INFO] |  |  |  | OOBELib |  |  | 5556 | CheckWFType : Updating remembered SN record
    01/31/14 11:25:39:394 | [INFO] |  |  |  | OOBELib |  |  | 5556 | LEID for RememberedSN =V7{}CreativeCloudEnt-1.0-Win-GM, Locale=ALL
    01/31/14 11:25:39:394 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Query license: type = 0, duration = 0 days, remaining = expired.
    01/31/14 11:25:39:394 | [INFO] |  |  |  | OOBELib |  |  | 5556 | UpdateRecordCheckWFType : No enigma information found from license/cache, using hard-coded information
    01/31/14 11:25:39:395 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | Failed to read value for key [PayloadCode] in hive [V7{}CreativeCloudEnt-1.0-Win-GM] from master : 5
    01/31/14 11:25:39:395 | [INFO] |  |  |  | OOBELib |  |  | 5556 | GetAMTConfigPathForLEID : No Payload Code found, checking SSC for information
    01/31/14 11:25:39:395 | [INFO] |  |  |  | OOBELib |  |  | 5556 | GetAMTConfigPathForLEID : Payload Code found, retrieving
    01/31/14 11:25:39:395 | [DEBUG] |  |  |  | OOBELib |  |  | 5556 | SLConfig for LEID not found
    01/31/14 11:25:39:396 | [DEBUG] |  |  |  | OOBELib |  |  | 5556 | SLConfig for LEID not found
    01/31/14 11:25:39:396 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Reading product config [C:\Program Files (x86)\Common Files\Adobe\ssc\V7{}CreativeCloudEnt-1.0-Win-GM\SLConfig.xml]
    01/31/14 11:25:39:396 | [ERROR] |  |  |  | SLCoreService |  |  | 5556 | Getting license duration from product config return "Runtime Failure: Cannot Read Config File (130:10)".
    01/31/14 11:25:39:396 | [INFO] |  |  |  | OOBELib |  |  | 5556 | UpdateRecordCheckWFType : Remembered SN not valid for associated LEID, get driver's limited grace SLR duration
    01/31/14 11:25:39:396 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Reading product config [C:\Program Files (x86)\Common Files\Adobe\Adobe Illustrator CC\Support Files\Contents\Windows\AMT\SLConfig.xml]
    01/31/14 11:25:39:397 | [INFO] |  |  |  | OOBELib |  |  | 5556 | UpdateRecordCheckWFType : Necessary data retrieved, populate the outparam
    01/31/14 11:25:39:397 | [INFO] |  |  |  | OOBELib |  |  | 5556 | Total License Duration is : 7
    01/31/14 11:25:39:397 | [INFO] |  |  |  | OOBELib |  |  | 5556 | License Duration Left is : -1
    01/31/14 11:25:39:397 | [INFO] |  |  |  | OOBELib |  |  | 5556 | SN has been successfully validated online
    01/31/14 11:25:39:398 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | No value for key [DelegateGUIDForEntitlement] in hive [909607087358377142917643] in cache : 519
    01/31/14 11:25:39:398 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | No value for key [OwnerGUIDForEntitlement] in hive [909607087358377142917643] in cache : 519
    01/31/14 11:25:39:398 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Query license: type = 0, duration = 0 days, remaining = expired.
    01/31/14 11:25:39:398 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | No value for key [STORE_URL] in hive [Illustrator-CS7-Win-GM] in master : 10
    01/31/14 11:25:39:398 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | No value for key [ENABLE_EEP_SIGNIN] in hive [{9CD4F411-1AF8-440F-8CB5-8E87F04B05A4}] in master : 10
    01/31/14 11:25:39:398 | [INFO] |  |  |  | OOBELib |  |  | 5556 | CheckWFType : Detected configuration REG_SERIAL_OVERRIDE : Suppress
    01/31/14 11:25:39:398 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | No value for key [REG_TRIAL_OVERRIDE] in hive [{9CD4F411-1AF8-440F-8CB5-8E87F04B05A4}] in master : 10
    01/31/14 11:25:39:399 | [INFO] |  |  |  | PCDUtility |  |  | 5556 | IsRegistrationSuppressed : checking reg suppression using payloadcode {9CD4F411-1AF8-440F-8CB5-8E87F04B05A4}
    01/31/14 11:25:39:399 | [INFO] |  |  |  | PCDUtility |  |  | 5556 | IsRegistrationSuppressed : registration is suppressed
    01/31/14 11:25:39:399 | [ERROR] |  |  |  | SLCoreService |  |  | 5556 | Could not find license from which to get event
    01/31/14 11:25:39:399 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | Failed to read value for key [LimitedGraceConsumed] in hive [Illustrator-CS7-Win-GM{|}LGC] from cache : 769
    01/31/14 11:25:39:399 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Query license: type = 0, duration = 0 days, remaining = expired.
    01/31/14 11:25:39:399 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | No value for key [IsRedeemedThroughPOSA] in hive [916387098118488076034526] in cache : 519
    01/31/14 11:25:39:399 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | No value for key [Illustrator-CS7-Win-GM] in hive [FA_Set] in cache : 519
    01/31/14 11:25:39:399 | [INFO] |  |  |  | OOBELib |  |  | 5556 | CheckWFType : FA_Set Not Found
    01/31/14 11:25:39:399 | [INFO] |  |  |  | OOBELib |  |  | 5556 | CheckWFType : Repairing Dom List for Illustrator-CS7-Win-GM
    01/31/14 11:25:39:399 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Query license: type = 0, duration = 0 days, remaining = expired.
    01/31/14 11:25:39:400 | [ERROR] |  |  |  | SLCoreService |  |  | 5556 | Could not find license from which to get user data
    01/31/14 11:25:39:400 | [ERROR] |  |  |  | SLCoreService |  |  | 5556 | No value for key [LEID] in user dictionary.
    01/31/14 11:25:39:400 | [ERROR] |  |  |  | SLCoreService |  |  | 5556 | No value for key [DLIST] in user dictionary.
    01/31/14 11:25:39:400 | [ERROR] |  |  |  | SLCoreService |  |  | 5556 | No value for key [PRECEDENCE] in user dictionary.
    01/31/14 11:25:39:400 | [INFO] |  |  |  | OOBELib |  |  | 5556 | CheckWFType : LEID DOMLIST PID Empty!
    01/31/14 11:25:39:400 | [INFO] |  |  |  | OOBELib |  |  | 5556 | CheckWFType : WF is First_Launch
    01/31/14 11:25:39:400 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Syncing to license store...
    01/31/14 11:25:39:401 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Found server mkey.
    01/31/14 11:25:39:406 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Loading license references...
    01/31/14 11:25:39:407 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Found 1 license file(s)
    01/31/14 11:25:39:408 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Parsing license file [30826573.lic] succeed.
    01/31/14 11:25:39:408 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | License store synchronization took 8.2 ms and succeed.
    01/31/14 11:25:39:408 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Query license: type = 0, duration = 0 days, remaining = expired.
    01/31/14 11:25:39:408 | [INFO] |  |  |  | OOBELib |  |  | 5556 | CheckWFType : License not found, check if imaging scenario
    01/31/14 11:25:39:408 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | No value for key [LEIDLocForType2A] in hive [916387098118488076034526] in cache : 519
    01/31/14 11:25:39:408 | [INFO] |  |  |  | OOBELib |  |  | 5556 | CheckWFType : Could not find effective licensing LEID
    01/31/14 11:25:39:408 | [INFO] |  |  |  | OOBELib |  |  | 5556 | CheckWFType : Returning EULA path from amtlib xml
    01/31/14 11:25:39:408 | [INFO] |  |  |  | OOBELib |  |  | 5556 | LEID=Illustrator-CS7-Win-GM
    01/31/14 11:25:39:408 | [INFO] |  |  |  | OOBELib |  |  | 5556 | OOBELib CheckWFType ENDED
    01/31/14 11:25:39:416 | [INFO] |  |  |  | OOBELib |  |  | 5556 | *************OOBELib Session Starts*************
    01/31/14 11:25:39:416 | [INFO] |  |  |  | OOBELib |  |  | 5556 | Version 7.0.0.252,7.0
    01/31/14 11:25:39:416 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | Dispatch table loaded from path: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P7\dispatchtable.xml
    01/31/14 11:25:39:417 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | (re)load Local Dispatch Table status-[0].
    01/31/14 11:25:39:417 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | Scope : [2]
    01/31/14 11:25:39:417 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | Setting scope to GM
    01/31/14 11:25:39:417 | [INFO] |  |  |  | OOBELib |  |  | 5556 | AdobeIALClient 1.0 Release (build 1.0.6.3) initializing session...
    01/31/14 11:25:39:440 | [ERROR] |  |  |  | OPMWrapper |  |  | 5556 | Failed in getting value for key in OPMGetValueForKey
    01/31/14 11:25:39:440 | [INFO] |  |  |  | OOBELib |  |  | 5556 | Failed to get Proxy username in OPM DB
    01/31/14 11:25:39:442 | [INFO] |  |  |  | AXFBLicensing |  |  | 5556 | All function pointers successfully retrieved
    01/31/14 11:25:39:445 | [INFO] |  |  |  | OOBELib |  |  | 5556 | SetXMLData()
    01/31/14 11:25:39:446 | [INFO] |  |  |  | OOBELib |  |  | 5556 | SetXMLData():mBonusLaunchCode not found
    01/31/14 11:25:39:446 | [INFO] |  |  |  | OOBELib |  |  | 5556 | SetXMLData():mLastKnownServerTime not found
    01/31/14 11:25:39:446 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | Failed to get enigma data from hive : 519
    01/31/14 11:25:39:446 | [INFO] |  |  |  | OOBELib |  |  | 5556 | Running in App context
    01/31/14 11:25:39:458 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | Dispatch table loaded from path: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P7\dispatchtable.xml
    01/31/14 11:25:39:458 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | (re)load Local Dispatch Table status-[0].
    01/31/14 11:25:39:459 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | Scope : [2]
    01/31/14 11:25:39:459 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | Setting scope to GM
    01/31/14 11:25:39:459 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | EndPoint requested: [Analytics]
    01/31/14 11:25:39:459 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | Length of the URL: [51]
    01/31/14 11:25:39:459 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | Returning from getEndpointAddr: [0]
    01/31/14 11:25:39:459 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | EndPoint requested: [Analytics]
    01/31/14 11:25:39:459 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | Length of the URL: [51]
    01/31/14 11:25:39:459 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | URL found [https://na1r.services.adobe.com/account/amfgateway2]
    01/31/14 11:25:39:459 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | Returning from getEndpointAddr: [0]
    01/31/14 11:25:40:023 | [INFO] |  |  |  | OOBELib |  |  | 5556 | OOBELibImpl::CommitPCD STARTED
    01/31/14 11:25:40:023 | [DEBUG] |  |  |  | ServiceLoader |  |  | 5556 | looking for library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P7\adobe_upgrade.dll
    01/31/14 11:25:40:023 | [DEBUG] |  |  |  | ServiceLoader |  |  | 5556 | Found library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P7\adobe_upgrade.dll
    01/31/14 11:25:40:024 | [INFO] |  |  |  | OOBELib |  |  | 5556 | OOBELibImpl::CommitPCD ENDED
    01/31/14 11:25:40:026 | [INFO] |  |  |  | OOBELib |  |  | 5556 | OOBELibImpl::CommitPCD STARTED
    01/31/14 11:25:40:026 | [INFO] |  |  |  | OOBELib |  |  | 5556 | OOBELibImpl::CommitPCD ENDED
    01/31/14 11:25:40:026 | [INFO] |  |  |  | OOBELib |  |  | 5556 | Closing AdobeIALClient 1.0 Release (build 1.0.6.3) session.
    01/31/14 11:25:40:026 | [INFO] |  |  |  | OOBELib |  |  | 5556 | *************OOBELib Session Ends*************
    01/31/14 11:25:40:027 | [INFO] |  |  |  | OOBELib |  |  | 5556 | Closing AdobeIALClient 1.0 Release (build 1.0.6.3) session.
    01/31/14 11:25:40:027 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Shutting down SLCore 2.0 Release (build 2.0.1.360321).
    01/31/14 11:25:40:033 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Service destruction took 6.0 ms and succeed.
    01/31/14 11:25:40:033 | [INFO] |  |  |  | OOBELib |  |  | 5556 | *************OOBELib Session Ends*************
    amt3.log
    01/31/14 11:25:37:570 | [DEBUG] |  |  |  | PCDService |  |  | 5496 | Failed to get enigma data from hive : 519
    01/31/14 11:25:37:581 | [DEBUG] |  |  |  | PCDService |  |  | 5496 | No value for key [ADOBEID] in hive [916387098118488076034526] in cache : 519
    01/31/14 11:25:37:581 | [INFO] |  |  |  | AMT |  |  | 5496 | Running in PROV_APP
    01/31/14 11:25:37:581 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value WorkFlowType [SilentActivator]
    01/31/14 11:25:37:581 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value SubWorkFlowType [First_Launch]
    01/31/14 11:25:37:581 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value ShowEULA [false]
    01/31/14 11:25:37:581 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value TrialGrace [30]
    01/31/14 11:25:37:581 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value TrialLeft [-1]
    01/31/14 11:25:37:581 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value BuyURL [http://www.adobe.com/go/buy?]
    01/31/14 11:25:37:581 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value LaunchMode [prechrome]
    01/31/14 11:25:37:581 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AdobeIDCreated [false]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppLaunchPath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\Illustrator.exe]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppAMTBkGndFilePath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\AMT\LMResources\background.png]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppAMTLogoFilePath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\AMT\LMResources\adobelogo.png]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppAMTLicenseAFAQFilePath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\OBLRes\fr_FR\LicenseFAQ.html]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppAMTConnectionFAQFilePath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\OBLRes\fr_FR\ConnectionFAQ.html]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AdobeCode [{CCDC3E53-DF98-434F-821A-C253C61DA2CD}]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value DriverAdobeCode [{F2321021-08A2-44D6-B1DF-BDB415F23EC3}]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppName []
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppRunningLEID [Illustrator-CS7-Win-GM]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppDriverLEID [Illustrator-CS7-Win-GM]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppLicensingLEID [Illustrator-CS7-Win-GM]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppRunningLocale [fr_FR]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppListOfLocales [fr_FR{|}fr_CA]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppProcessID []
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value ProductID []
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value ProductVersion [0.0]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value Platform []
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppPath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppAMTPath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\AMT]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppDriverAMTPath [C:\Program Files (x86)\Common Files\Adobe\Adobe Illustrator CC\Support Files\Contents\Windows\AMT]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppLicensingAMTPath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\AMT]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppHostAppType [ALM_HostAppType_LicensedProduct]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppEULAFolderPath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Legal]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value TrialExpired [0]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppSerialNumber [916387098118488076034526]
    01/31/14 11:25:37:583 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppTrialSerialNumber [916387098118488076034526]
    01/31/14 11:25:37:583 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value NoTrial [0]
    01/31/14 11:25:37:583 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value UpgradeCheckRequired [0]
    01/31/14 11:25:37:583 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value BonusLaunchCode []
    01/31/14 11:25:37:583 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value HasSAASBit [0]
    01/31/14 11:25:37:583 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value ForcedActivation [0]
    01/31/14 11:25:37:583 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value ExtendedProfileRegURL [http://www.adobe.com/go/adobemembership_fr?&source=PCSTHX]
    01/31/14 11:25:37:583 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value ClaimSource [nag_trial]
    01/31/14 11:25:37:583 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value HasSubscriptionBit [0]
    01/31/14 11:25:37:583 | [INFO] |  |  |  | uiswitch |  |  | 5496 | SilentActivator
    01/31/14 11:25:37:587 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Silent Activator
    01/31/14 11:25:37:587 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Launched
    01/31/14 11:25:37:587 | [ERROR] |  |  |  | AMT |  |  | 5496 | Licensing has been refused.  Application must exit.
    01/31/14 11:25:37:587 | [INFO] |  |  |  | AMT |  |  | 5496 | Starting Data Collection for SWTag_Init()
    01/31/14 11:25:37:588 | [INFO] |  |  |  | AMT |  |  | 5496 | DoISOTagging() productCanonicalLEID = Illustrator-CS7-Win-GM;outMappedLEID =  Illustrator-CS7-Win-GM, unused =
    01/31/14 11:25:37:588 | [INFO] |  |  |  | AMT |  |  | 5496 | DoISOTagging() productPayloadCode = {CCDC3E53-DF98-434F-821A-C253C61DA2CD};driverPayloadCode =  {F2321021-08A2-44D6-B1DF-BDB415F23EC3}
    01/31/14 11:25:37:588 | [DEBUG] |  |  |  | PCDService |  |  | 5496 | Failed to read value for key [] in hive [Illustrator-CS7-Win-GM] from master : 4
    01/31/14 11:25:37:588 | [INFO] |  |  |  | AMT |  |  | 5496 | SWTag_Init() Tags Arguments ; Illustrator-CS7-Win-GM;
    01/31/14 11:25:37:593 | [INFO] |  |  |  | performance |  |  | 5496 | AMTObtainProductLicense took 177.889618 ms
    PDApp.log
    01/31/14 11:25:37:763 | [INFO] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 5556 | Considering following LEID for applet version switching : Illustrator-CS7-Win-GM
    01/31/14 11:25:37:764 | [WARN] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 5556 | Dynamic XML Not Found
    01/31/14 11:25:37:765 | [ERROR] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 5556 | Received Serial : 916387098118488076034526
    01/31/14 11:25:37:767 | [ERROR] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 5556 | Unable to fetch enigma data
    01/31/14 11:25:37:767 | [ERROR] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 5556 | Product not running under subscription
    01/31/14 11:25:37:767 | [INFO] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 5556 | Detected identifier in LEID: CS7
    01/31/14 11:25:37:767 | [INFO] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 5556 | Detected identifier in LEID: CS7
    01/31/14 11:25:37:767 | [INFO] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 5556 | Detected identifier in LEID: CS7
    01/31/14 11:25:37:767 | [INFO] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 5556 | Not updating the applet version for appletID: LWA_UI appletVersion: 3.0
    01/31/14 11:25:37:767 | [WARN] |  | ASU | PDApp | PDApp.AppletManager |  |  | 5556 | Unable to get the applet switching info... Response is: 8
    01/31/14 11:25:37:778 | [INFO] |  | ASU | PDApp | PDApp |  |  | 5556 | DWA AppletID argument not specified on command line. Trying to find the existing instance
    01/31/14 11:25:37:778 | [INFO] |  | ASU | PDApp | PDApp |  |  | 5556 | This is the first instance so creating a thread for listening to the created pipe
    01/31/14 11:25:37:779 | [INFO] |  | ASU | PDApp | PipeThread |  |  | 5580 | Pipe thread started
    01/31/14 11:25:37:779 | [INFO] |  | ASU | PDApp | PDApp |  |  | 5556 | Starting AsyncMessageProcessor

    Hi erastyle,
    Actually the Licensing information for the package is missing hence it is not launching any applications. You need to Reserialize the products using APTEE which you can find it on the Machine where you have created the package. If you dont have the access to that Machine then please download and install Creative Cloud Packager and it will download APTEE in the below mentioned location.
    Windows:
    C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities
    Once downloaded please follow this KB article to use the Tool.
    http://helpx.adobe.com/creative-cloud/packager/provisioning-toolkit-enterprise.html
    Please let us know if it helps.
    Regards,
    Abhijit

  • I can't get Creative Cloud Desktop installed on my new iMac

    I bought a new iMac. It's running Mac OS X 10.9.2.
    1. I backed up everything on the old mac.
    2. I uninstalled all Adobe Creative Cloud apps on the old mac.
    3. I used Apple Migration Assistant to transfer all data from the old mac to the new mac.
    4. I downloaded and installed Adobe Creative Cloud Desktop on the new mac.
    5. I clicked on the Adobe Creative Cloud Desktop icon at the top of the screen. (upper right)
    6. A window popped open, save "Creative Cloud" written on a black ground, then were nothing in the window. The window is blank. I wasn't asked to accept the terms of use. There is no "home", "apps", "files", "fonts" "behance" options. There's nothing.
    Everything other time I've installed Creative Cloud Desktop, the first question is to accept the terms of use. In this case, there was nothing - just an empty window. Also, the Adobe Creative Cloud Desktop icon at the top of the screen is light grey. It turns black after the user accepts the terms of use. The icon at the top of my screen is always light grey.
    What can I do to fix this?

    Ok, got it. What did I do?
    # Uninstall Adobe Cloud Application
    # Delete the folders
    - Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE
    - Mac OS: /Library/Application Support/Adobe/AAMUpdater
    - Mac OS: /Library/Application Support/Adobe/AAMUpdaterInventory
    - Mac OS: /Library/Application Support/Adobe/OOBE
    # started Photoshop, an error comes up and I reinstalled the Adobe Application Manager
    # installed the Adobe Cloud Application
    # restarted the mac
    Adobe CC up and running

  • Creative Cloud Desktop not showing updates available.

    Several students in my design class are running into problems where their Creative Cloud Desktop is not showing that there are updates to their applications. I was discussing some new features released for CC 2014 last week at Adobe Max, and would require them to be running the 2014.2.x.x (or .1) versions of several applications. I verified that each student, for example, is still running Photoshop 2014.0.x. and I have .2.0.
    On one students machine I had them uninstall and reinstall the Creative Cloud Desktop application – the new installer was downloaded from Adobe, so it should be the latest update.
    Lastly, I had them remove the .db file from the OOBE folder in their Users director, to see if it would force a refresh – no effect.
    I can't verify that this is consistent across all machines, but I think nearly all of them had started by installing the trial of CC2014 - and then subscribed (on my recommendation) in order to have the appropriate software for the course. I'd hate for them to all have to uninstall and reinstall from scratch...
    Thoughts?
    Stephen

    Hi,
    Try this :
    _Close CC desktop .
    _ delete "AAMUpdaterInventory " et "AAMUpdater" (if present ) in :
    MAC :
    /Users/[User Name]/Library/Applicaiton Support /Adobe
    MAC HD//Bibliotheque/Application Support /Adobe
    WIn :
    C:\Users\[user name]\AppData\Local\Adobe
    C:\Program Files (x86)\Common Files\Adobe
    Launch CC desktop .
    Try also to search for updates from applications help menu.
    Good luck .

  • Creative Cloud Menu Bar Bug (Mountain Lion)

    I see this everytime I use Mission Control when CC's menubar item is running. Could we hope for a fix in the next update?

    I'm glad I found this thread, because it helped me decide never to give Adobe another penny for their sloppy, user-hostile software and extortionate business practises. I was about to make the mistake of installing Creative Cloud, but within 10 minutes it became crystal clear that no-one – NO-ONE – at Adobe gives a flying fig for the user experience or even bothers to think about what a customer's first impression of the software might be.
    First off, while trying to install After Effects, I was greeted with the insane "Please close AdobeCrashDaemon to continue" message loop. Have you muppets ever tried actually installing your own software?? This problem has been around since CS2, at least. Who operates like this and thinks it's Ok?
    Then I discover the issue reported by tzeruk below, where the Creative Cloud menu bar item bounces you back to whichever Desktop space you were in when it was first launched. This remains unfixed for over 3 months. In truth, it's probably been there since the very beginning.
    All of this before I've even got to use the actual application I was downloading.
    As others have said, once it gets customers signed up to providing a regular income stream, Adobe has a vastly reduced incentive to provide bug fixes, and it was never very good at it in the first place - Adobe is still the only major software company I know of to release a major new version of an Application (Adobe GoLive) without providing any bug fixes or improvements to the previous version.
    Adobe has justified the move to Creative Cloud as a way to combat piracy, but the fact is there will always be a certain level of piracy. To avoid mass-market piracy you just have to provide good software at a reasonable price. Adobe has proved themselves institutionally incapable of doing this.

  • Creative Cloud client logs me out

    I have an issue where the Creative Cloud desktop client logs me out after 5-10 minutes, and then I have login manualle again. Also, the client does not remember my id or password, and there is not option to make it remember either. Very annoying.
    I have Creative Cloud desktop apps installed on both work computer, and home computer, and both are acting same way. Running Windows 7 Professional, and Windows 7 Home Premium, both 64 bit.

    Hi Trond,
    I wondered if some other software might be interfering with the operation of Creative Cloud? I'd try both launching Creative Cloud as an Administrator by right-clicking on the shortcut and choosing Run as Administrator. Also, try quitting other applications temporarily from the system tray and see if that makes any difference.
    -Dave

  • What is the availability of the "Creative Cloud"?

    I live in Thailand. I would like to subscribe to the "Creative Cloud". Is this possible for me as a resident of Thailand?

    mrMango58 wrote:
    Is this possible for me as a resident of Thailand?
    Unfortunately not.
    Below are the countries where the Creative Cloud is available.
    Adobe is not revealing any more information about availability in other countries despite many people asking.
    http://www.adobe.com/au/products/creativecloud/faq.html
    Memberships are available in the following countries:
                Australia
                Austria
                Belgium
                Brazil§
                Bulgaria§
                Canada
                Cyprus§
                Czech Republic§
                Denmark
                Estonia§
                Finland
                France
                Germany
                Greece§
                Hungary§
                Ireland
                Italy
                Japan
                Latvia§
                Lithuania§
                Luxembourg§
                Malta§
                Mexico
                Netherlands
                New Zealand
                Norway
                Poland§
                Portugal
                Romania§
                Slovakia§
                Slovenia§
                Spain
                Sweden
                Switzerland
                United Kingdom
                United States

  • Can't Sync through Creative Cloud

    I'm trying to turn on Creative Cloud syncing through the Creative Cloud app, but nothing happens other than getting the spinning wheel. I've quite the app and restarted it, but that doesn't help. I've also tried turning it on through CC preference. What am I doing wrong? Where does Creative Cloud put the Creative Cloud Files directory once a sync is successful? Thanks.

    Hi Tom,
    Just to be clear, did you delete the options.tix file before restarting the Creative Cloud app?
    If you are still having problems syncing, please follow the steps below to email me your logs and I'll take a look.
    Please zip up your entire 'CoreSync' folder at the location below.
    Mac: /Users/<username>/Library/Application Support/Adobe/CloudSync
    Windows: C:\Users\<username>\AppData\Roaming\CloudSync
    'Library' on Mac and 'AppData' on Windows are both hidden folders. Please read this page for help on showing these folders:
    http://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html
    Please email the zipped folder to [email protected]
    Regards,
    Ben

  • Creative Cloud Security

    I need information on security (beyond what is available online) in order to get approval from my security group to switch from regular licenses to Creative Cloud.  Where can I get this or is there someone that I can talk to?

    The Creative Cloud FAQ at http://www.adobe.com/products/creativecloud/faq.html has a section on Data Security. Please email me at [email protected] with the specific questions you have.
    Where is Creative Cloud hosted?
    Creative Cloud is hosted on Amazon Web Services (AWS) in the United States, Europe, and Asia. AWS offers a reliable platform for software services used by thousands of businesses worldwide. AWS provides services in accordance with security best practices and undergoes industry-recognized certifications and audits: PCI DSS Level 1, ISO 27001, FISMA Moderate, HIPAA, and SAS 70 Type II. This means that Adobe Creative Cloud members benefit from the latest in security practices for stored assets.
    For more information, visit Amazon Web Services.
    How secure is the storage space on Creative Cloud?
    Adobe uses industry-leading security engineering processes in building its products. With Creative Cloud, security is considered at every level, from applications to networks to physical facilities. In addition to the latest technologies, Adobe adheres to the latest best-practice policies regarding online security.
    What security is used at the application level? What security measures are in place during file transfer, and are stored files encrypted?
    Adobe Creative Cloud uses industry-leading encryption technology to secure the transfer and storage of our members' data. When you use the service and transfer files, 256-bit AES Secure Socket Layer (SSL) encryption is used for both user authentication and data transfer encryption, helping to ensure that your data and documents are available only to you and the users you authorize.  This is the same industry-leading technology used by the world's financial institutions and governments. The service issues a session cookie only to record authentication information for the duration of a specific session. The session cookie does not include the username (Adobe ID) or password of the user. For stored Creative Cloud assets, users benefit from the industry leading security and certifications provided by Amazon Web Services.
    What network-level security is used?
    Creative Cloud leverages firewall protection, intrusion detection systems, SSL encryption, and proprietary protocols to protect your important information. The services are hosted in a protected server environment that uses a firewall and other advanced technology to help prevent interference or access from outside intruders.
    What physical security is in place for the servers that host Creative Cloud?
    Services hosting facilities are protected by multiple layers of physical security, and only authorized personnel may access the facilities and servers. In addition, all facility access is logged, and logs are regularly reviewed and protected from outside access. All data center equipment has physical protections in place against data theft and environmental hazards in order to prevent assets from being lost, damaged, or compromised and to prevent interruption in business activities.

  • Where exactly do i attach my student proof in order to validate creative cloud membership?

    Got this mail:
    Please submit your request attaching your proof of academic status so that we may validate your eligibility. Please note that if we do not receive your proof of eligibility within 7 days, we will cancel your Student and Teacher Edition Creative Cloud subscription.
    Where do i submit the request?
    Thank you

    Hi Sirgun,
    Welcome to Adobe Forum,
    Please refer to the link below for a list of eligible documentation we would accept:
    "Education Online Store FAQ" on the Adobe website at www.adobe.com/uk/support/service/ts/documents/ols_edu_eu.htm
    You will have to log in to www.adobe.com & go to "my open support cases", please attach the document in case # 0212634059.
    Regards,
    Rajshree

  • Creative Cloud Enterprise: Is there a way to choose where the package temp files are downloaded?

    I am an Enterprise Admin and have to use a Windows computer to download and create different Creative Cloud packages. The temp package files first download to the C:\ (system drive) and then the actual package in the location you specified; usually on another drive/partition. I have to make the C:\ partition (by re-partitioning) much larger than normal size in order to make temp package files to fit if I don't the C:\ drive fills up and the package creation just stops/fails with no messages displayed. Could an option be made to direct where you want the the temp package files to be held such as selecting a different hard drive/partition to store them?
    I create both 32 and 64 bit CC packages.

    Hi JohnBNO,
    You can change the CC cache location. Please refer the article: http://helpx.adobe.com/creative-cloud/packager/creating-packages.html.
    Regards,
    Romit Sinha

  • Adobe creative cloud is asking for a serial number for updates - where do I get this from?

    Adobe Creative cloud is asking for a serial number for updates - where do I get this from
    we have recently Bought 5 x 1 year licences and been using this a month
    Michael

    Hi Mick,
    Please refer to the below link.
    http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    Thanks

Maybe you are looking for

  • Copying Clips to New Tracks in Premier Elements 2

    I am using Premier Elements 2 and I'm trying to copy clips from Video 1 track to another video track. When I paste the clip it always seems to appear on Video track 1. How can I copy a clip from video 1 track to any other track i.e 2, 3 or 4. Many Th

  • Regarding single deliveries for Multiple sales order

    Currently i m doing multiple sales order into one delivery & one invoice but we r facing that after doing the delivery in VL10A for the same custoemr still one delivery was not in the same delivery also i have confirmed the following criteria also 1.

  • Spotlight, Fonts in French, account set to English.

    After installing Snow Leopard, I noticed (without me changing anything) that now when I search for an app in Spotlight it searches in French (not that I can't understand it.. but its annoying) so if I quickly search for "Calc" it will return "Calcule

  • Open doesn't respond quickly

    Hello, I have a problem with open function. It doesn't respond en time it takes several time to open the port and I need that wasted time. In fact, in my application the paired device (Bluetooth device) should by restarted then the communication will

  • Why there isnt direct cable or Bluetooth sync link between iPod and iPhone?

    I own both the iPod and the iPhone, both linked to iTunes. It is only possible to sync between the iPod to iTunes or between the iPhone to iTunes. Why there is no possibility to directly link and sync between the iPod and iPhone ? I will explain why