Where is the serial number for my AirPort Extreme G?
I have an older AirPort Extreme G. I am trying to register the device to my Apple Support profile. When I use the link from the support site, https://register.apple.com/cgi-bin/WebObjects/GlobaliReg.woa it says it is not a valid serial number. I am typing in the serial number from the bottom of the unit. I called Apple, and they said it is not valid either. Where can I find the serial number in Airport Utility?
I am using APU 5.6 on OS X 10.7.4, and it is supposed to be listed under the "Summary" but nothing says "Serial #" or anything close.
Can someone nudge me in the right direction?
I got a chance today to check up in the database on that serial. Sorry bnewland, but it simply fails to exist.
Not sure what's going on there. Seems if you realy want to get to the bottom of this now, I would suggest give applecare a call. The first advisor won't be able to do anything, but if you can ask to get to a senior advisor, you can POSSIBLY see if they can maybe send something off to engineering or another department to see if maybe this is something that fell through the cracks, or turns up as a counterfeit product, or who knows.
I'm sort of puzzled myself at this mystery, but I do know in some of those old vintage/osbolete products Apple drops the serials out of the database anyway at a certain point.
I just can't remember offhand now how to access those older databases.
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