While approving user in CRM Adminstn getting error

Question

Error:
An unexpected error has occurred in the Approval Workflow for the request
with Confirmation Number 10240. Please contact your System Administrator
if this problem persists.
Note to Administrators: Workflow errors are often caused by temporary database
issues, restarting the failed workflow activity may resolve the problem; please
see the Workflow documentation for more information.
The following information about the Workflow error is available:
Item Type: JTF_APPR (JTF Approval)
Item Key: 10240
Failed Activity: SELECT_APPROVER (Select Approver)
Assigned To:
Notification Id:
Error Message:
ORA-06502: PL/SQL: numeric or value error: character string buffer too small
Error Stack:
JTF_UM_WF_APPROVAL.SelectorApprover(JTF_APPR, 10240, 217548, RUN)
Wf_Engine_Util.Function_Call(JTF_UM_WF_APPROVAL.SELECTAPPROVER, JTF_APPR, 10240, 217548, RUN)

Answer 1

Farhan,
Based on the error message presented,
In order to perform this operation a successful bind must be completed on the connection
Make sure that you're using the correct information to do the AD Bind.  User name should be something like cn=administrator,cn=users,dc=xxx,dc=xxx and the proper password.
Matt