While starting the services an error occurs.

hai,
iam new to OBIEE, while iam starting the services of Oracle BI Server, then display an error as
"Could not start the Oracle BI Server sercice on Local Computer.
Error 1064: An expception occurred in the service when handling the control request."
why this error occurs, is there any problem in installation or in any other else....
please say in detail.........
Thanks in advance

thanks naresh meda and vency,
ur suggestions are helpful to me.
i checked my syntax in nqsconfig.ini. and set the path in the instanceconfig.xml. Then it is solved.
yah! i started services mannually .
thanks for ur suggestions.
Edited by: user10915889 on Mar 17, 2009 11:16 PM

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    0x00af3000 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=7476, stack(0x27af0000,0x27bf0000)]
    0x00aed000 JavaThread "CompilerThread0" daemon [_thread_blocked, id=7292, stack(0x279b0000,0x27ab0000)]
    0x00ae1c00 JavaThread "Attach Listener" daemon [_thread_blocked, id=1180, stack(0x27870000,0x27970000)]
    0x00ace800 JavaThread "Finalizer" daemon [_thread_blocked, id=7360, stack(0x27730000,0x27830000)]
    0x00aca000 JavaThread "Reference Handler" daemon [_thread_blocked, id=5392, stack(0x275f0000,0x276f0000)]
    =>0x00b79c00 JavaThread "main" [_thread_in_native, id=7980, stack(0x00090000,0x00190000)]
    Other Threads:
    0x00ac6c00 VMThread [stack: 0x274b0000,0x275b0000] [id=2060]
    0x00af3800 WatcherThread [stack: 0x27c30000,0x27d30000] [id=4612]
    VM state:not at safepoint (normal execution)
    VM Mutex/Monitor currently owned by a thread: None
    Heap
    def new generation total 18240K, used 3293K [0x03250000, 0x04610000, 0x059b0000)
    eden space 16256K, 20% used [0x03250000, 0x03587618, 0x04230000)
    from space 1984K, 0% used [0x04420000, 0x04420000, 0x04610000)
    to space 1984K, 0% used [0x04230000, 0x04230000, 0x04420000)
    tenured generation total 241984K, used 22696K [0x059b0000, 0x14600000, 0x23250000)
    the space 241984K, 9% used [0x059b0000, 0x06fda0a0, 0x06fda200, 0x14600000)
    compacting perm gen total 37376K, used 37232K [0x23250000, 0x256d0000, 0x27250000)
    the space 37376K, 99% used [0x23250000, 0x256ac290, 0x256ac400, 0x256d0000)
    No shared spaces configured.
    Dynamic libraries:
    0x00400000 - 0x00433000      C:\Informatica\9.0.1\tomcat\bin\infasvcs.exe
    0x77a80000 - 0x77c00000      C:\windows\SysWOW64\ntdll.dll
    0x77150000 - 0x77260000      C:\windows\syswow64\kernel32.dll
    0x75980000 - 0x759c7000      C:\windows\syswow64\KERNELBASE.dll
    0x758e0000 - 0x75980000      C:\windows\syswow64\ADVAPI32.dll
    0x769d0000 - 0x76a7c000      C:\windows\syswow64\msvcrt.dll
    0x77490000 - 0x774a9000      C:\windows\SysWOW64\sechost.dll
    0x76cb0000 - 0x76da0000      C:\windows\syswow64\RPCRT4.dll
    0x755e0000 - 0x75640000      C:\windows\syswow64\SspiCli.dll
    0x755d0000 - 0x755dc000      C:\windows\syswow64\CRYPTBASE.dll
    0x6d8b0000 - 0x6db06000      C:\Informatica\9.0.1\java\jre\bin\client\jvm.dll
    0x76780000 - 0x76880000      C:\windows\syswow64\USER32.dll
    0x768b0000 - 0x76940000      C:\windows\syswow64\GDI32.dll
    0x76bc0000 - 0x76bca000      C:\windows\syswow64\LPK.dll
    0x76c10000 - 0x76cad000      C:\windows\syswow64\USP10.dll
    0x73b60000 - 0x73b92000      C:\windows\system32\WINMM.dll
    0x7c340000 - 0x7c396000      C:\windows\system32\MSVCR71.dll
    0x76ef0000 - 0x76f50000      C:\windows\system32\IMM32.DLL
    0x76dc0000 - 0x76e8c000      C:\windows\syswow64\MSCTF.dll
    0x74590000 - 0x745dc000      C:\windows\system32\apphelp.dll
    0x6d340000 - 0x6d348000      C:\Informatica\9.0.1\java\jre\bin\hpi.dll
    0x77a50000 - 0x77a55000      C:\windows\syswow64\PSAPI.DLL
    0x6d860000 - 0x6d86c000      C:\Informatica\9.0.1\java\jre\bin\verify.dll
    0x6d3e0000 - 0x6d3ff000      C:\Informatica\9.0.1\java\jre\bin\java.dll
    0x6d8a0000 - 0x6d8af000      C:\Informatica\9.0.1\java\jre\bin\zip.dll
    0x75af0000 - 0x7673a000      C:\windows\syswow64\SHELL32.DLL
    0x76e90000 - 0x76ee7000      C:\windows\syswow64\SHLWAPI.dll
    0x77260000 - 0x773bc000      C:\windows\syswow64\ole32.dll
    0x6d6c0000 - 0x6d6d3000      C:\Informatica\9.0.1\java\jre\bin\net.dll
    0x76bd0000 - 0x76c05000      C:\windows\syswow64\WS2_32.dll
    0x758d0000 - 0x758d6000      C:\windows\syswow64\NSI.dll
    0x74ee0000 - 0x74f1c000      C:\windows\system32\mswsock.dll
    0x74970000 - 0x74976000      C:\windows\System32\wship6.dll
    0x74ed0000 - 0x74ed5000      C:\windows\System32\wshtcpip.dll
    0x74870000 - 0x74886000      C:\windows\system32\CRYPTSP.dll
    0x74830000 - 0x7486b000      C:\windows\system32\rsaenh.dll
    0x74ec0000 - 0x74ecb000      C:\windows\system32\profapi.dll
    0x739f0000 - 0x73a00000      C:\windows\system32\NLAapi.dll
    0x739e0000 - 0x739f0000      C:\windows\system32\napinsp.dll
    0x739c0000 - 0x739d2000      C:\windows\system32\pnrpnsp.dll
    0x739b0000 - 0x739bd000      C:\windows\system32\wshbth.dll
    0x749f0000 - 0x74a34000      C:\windows\system32\DNSAPI.dll
    0x739a0000 - 0x739a8000      C:\windows\System32\winrnr.dll
    0x749d0000 - 0x749ec000      C:\windows\system32\IPHLPAPI.DLL
    0x749c0000 - 0x749c7000      C:\windows\system32\WINNSI.DLL
    0x73b50000 - 0x73b56000      C:\windows\system32\rasadhlp.dll
    0x74930000 - 0x74968000      C:\windows\System32\fwpuclnt.dll
    0x6d610000 - 0x6d619000      C:\Informatica\9.0.1\java\jre\bin\management.dll
    0x6d6e0000 - 0x6d6e9000      C:\Informatica\9.0.1\java\jre\bin\nio.dll
    0x2b7c0000 - 0x2b810000      C:\Informatica\9.0.1\server\bin\pmjrepn.dll
    0x00870000 - 0x00890000      C:\Informatica\9.0.1\server\bin\pmsdkcmn.dll
    0x2b810000 - 0x2b88a000      C:\Informatica\9.0.1\server\bin\pmdec.dll
    0x28690000 - 0x2869c000      C:\Informatica\9.0.1\server\bin\pmassert.dll
    0x6b850000 - 0x6bbf1000      C:\windows\WinSxS\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.1_none_dcc7eae99ad0d9cf\mfc90u.dll
    0x74770000 - 0x74813000      C:\windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742\MSVCR90.dll
    0x745e0000 - 0x74664000      C:\windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_ec83dffa859149af\COMCTL32.dll
    0x721c0000 - 0x721c5000      C:\windows\system32\MSIMG32.dll
    0x76940000 - 0x769cf000      C:\windows\syswow64\OLEAUT32.dll
    0x286b0000 - 0x286bd000      C:\Informatica\9.0.1\server\bin\pmcutils.dll
    0x74b20000 - 0x74b71000      C:\windows\system32\WINSPOOL.DRV
    0x74280000 - 0x742bc000      C:\windows\system32\OLEACC.dll
    0x2b890000 - 0x2b8bd000      C:\Informatica\9.0.1\server\bin\pmi18n.dll
    0x4a800000 - 0x4a89c000      C:\Informatica\9.0.1\server\bin\pmicuuc32.dll
    0x4ad00000 - 0x4b81d000      C:\Informatica\9.0.1\server\bin\pmicudt32.dll
    0x4a900000 - 0x4a9b0000      C:\Informatica\9.0.1\server\bin\pmicuin32.dll
    0x2b8e0000 - 0x2bb38000      C:\Informatica\9.0.1\server\bin\PMUTILS.dll
    0x75300000 - 0x75307000      C:\windows\system32\WSOCK32.dll
    0x2bb50000 - 0x2bb6b000      C:\Informatica\9.0.1\server\bin\pmserial.dll
    0x71af0000 - 0x71b2c000      C:\windows\system32\pdh.dll
    0x2bb80000 - 0x2bc80000      C:\Informatica\9.0.1\server\bin\PMLIBEAY32.dll
    0x73280000 - 0x7330e000      C:\windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742\MSVCP90.dll
    0x2bc90000 - 0x2bcce000      C:\Informatica\9.0.1\server\bin\ice.dll
    0x2bce0000 - 0x2bdeb000      C:\Informatica\9.0.1\server\bin\ACE.dll
    0x74b00000 - 0x74b11000      C:\windows\system32\NETAPI32.dll
    0x74af0000 - 0x74af9000      C:\windows\system32\netutils.dll
    0x74ad0000 - 0x74ae9000      C:\windows\system32\srvcli.dll
    0x74ac0000 - 0x74acf000      C:\windows\system32\wkscli.dll
    0x2be00000 - 0x2bebd000      C:\Informatica\9.0.1\server\bin\pmrepsdk.dll
    0x2bed0000 - 0x2d572000      C:\Informatica\9.0.1\server\bin\pmrepcmn.dll
    0x2d590000 - 0x2d709000      C:\Informatica\9.0.1\server\bin\pmxml.dll
    0x2d720000 - 0x2d909000      C:\Informatica\9.0.1\server\bin\pmxerces-c_2_7.dll
    0x774e0000 - 0x775d5000      C:\windows\syswow64\WININET.dll
    0x76a80000 - 0x76bb7000      C:\windows\syswow64\urlmon.dll
    0x759d0000 - 0x75aee000      C:\windows\syswow64\CRYPT32.dll
    0x77670000 - 0x7767c000      C:\windows\syswow64\MSASN1.dll
    0x76f50000 - 0x7714f000      C:\windows\syswow64\iertutil.dll
    0x2d920000 - 0x2d938000      C:\Informatica\9.0.1\server\bin\PmCmnVari.dll
    0x2d950000 - 0x2d95f000      C:\Informatica\9.0.1\server\bin\pmproctasklib.dll
    0x70e30000 - 0x711cc000      C:\windows\WinSxS\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.1_none_dcc7eae99ad0d9cf\mfc90.dll
    0x2d970000 - 0x2d9b3000      C:\Informatica\9.0.1\server\bin\PmCmnExpr.dll
    0x2d9d0000 - 0x2da62000      C:\Informatica\9.0.1\server\bin\pmexpr.dll
    0x2da80000 - 0x2da90000      C:\Informatica\9.0.1\server\bin\pmlicense.dll
    0x2daa0000 - 0x2dd23000      C:\Informatica\9.0.1\server\bin\pmpcsfcmn.dll
    0x2dd40000 - 0x2dd54000      C:\Informatica\9.0.1\server\bin\pmpcsfprtcl.dll
    0x2dd70000 - 0x2dda0000      C:\Informatica\9.0.1\server\bin\libcurl.dll
    0x2ddb0000 - 0x2dde0000      C:\Informatica\9.0.1\server\bin\SSLEAY32.dll
    0x2ddf0000 - 0x2de29000      C:\Informatica\9.0.1\server\bin\PMODLNT.dll
    0x2de40000 - 0x2de88000      C:\Informatica\9.0.1\server\bin\pmesapi.dll
    0x2dea0000 - 0x2dee3000      C:\Informatica\9.0.1\server\bin\pminfa.dll
    0x2df00000 - 0x2e08e000      C:\Informatica\9.0.1\server\bin\pmreplib.dll
    0x2e0a0000 - 0x2e0b0000      C:\Informatica\9.0.1\server\bin\pmsso.dll
    0x742c0000 - 0x74340000      C:\windows\system32\UxTheme.dll
    0x721a0000 - 0x721b3000      C:\windows\system32\dwmapi.dll
    0x72c40000 - 0x72c4d000      C:\windows\WinSxS\x86_microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_9.0.30729.1_none_da4695fc507e16e1\MFC90ENU.DLL
    0x2e290000 - 0x2e2c3000      C:\Informatica\9.0.1\server\bin\pmjsysutiln.dll
    0x757e0000 - 0x75863000      C:\windows\syswow64\CLBCatQ.DLL
    0x748f0000 - 0x748fa000      C:\windows\system32\wbem\wbemprox.dll
    0x74890000 - 0x748ec000      C:\windows\system32\wbemcomn.dll
    0x74820000 - 0x7482e000      C:\windows\system32\RpcRtRemote.dll
    0x71e00000 - 0x71e0f000      C:\windows\system32\wbem\wbemsvc.dll
    0x71d60000 - 0x71df6000      C:\windows\system32\wbem\fastprox.dll
    0x71ce0000 - 0x71cf8000      C:\windows\system32\NTDSAPI.dll
    VM Arguments:
    jvm_args: -Dcatalina.base=C:\Informatica\9.0.1\tomcat -Dcatalina.home=C:\Informatica\9.0.1\tomcat -Djava.endorsed.dirs=C:\Informatica\9.0.1\tomcat\common\endorsed -Duser.dir=C:\Informatica\9.0.1\tomcat\bin -DINFA_HOME=C:\Informatica\9.0.1 -DINFA_DEV_LOG_DIR= -DINFA_DOMAINS_FILE=C:\Informatica\9.0.1\domains.infa -Djava.io.tmpdir=C:\Informatica\9.0.1\tomcat\temp -Xrs -Xms256m -Xmx512m -Djava.library.path=C:\Informatica\9.0.1\server\bin
    java_command: <unknown>
    Launcher Type: generic
    Environment Variables:
    CLASSPATH=.;C:\Program Files (x86)\Java\jre7\lib\ext\QTJava.zip
    PATH=C:\Informatica\9.0.1\server\bin;C:\Program Files (x86)\Java\jre7\bin;C:\Informatica\9.0.1\clients\tools\datadirect;C:\app\Tomar\product\11.2.0\dbhome_1\bin;C:\Informatica\9.0.1\server\bin;C:\Informatica\9.0.1\clients\tools\datadirect;C:\Informatica\9.0.1\tools\datadirect;C:\app\Tomar\product\11.2.0\client_2;C:\Informatica\9.0.1\clients\tools\datadirect;C:\Informatica\9.0.1\clients\DeveloperClient\bin;D:\app\product\11.2.0\dbhome_2\bin;C:\Program Files (x86)\RSA SecurID Token Common;C:\app\Tomar\product\11.2.0\dbhome_3\bin;C:\app\Tomar\product\11.2.0\dbhome_2\bin;C:\windows\system32;C:\windows;C:\windows\System32\Wbem;C:\windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\ThinkPad\Bluetooth Software\;C:\Program Files\ThinkPad\Bluetooth Software\syswow64;C:\Program Files (x86)\QuickTime\QTSystem\;
    USERNAME=R8X8W8B$
    OS=Windows_NT
    PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 37 Stepping 5, GenuineIntel
    --------------- S Y S T E M ---------------
    OS: Windows NT 6.1 Build 7601 Service Pack 1
    CPU:total 4 (8 cores per cpu, 2 threads per core) family 6 model 5 stepping 5, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, ht
    Memory: 4k page, physical 3985044k(1819076k free), swap 4194303k(4194303k free)
    vm_info: Java HotSpot(TM) Client VM (11.2-b01) for windows-x86 JRE (1.6.0_12-b04), built on Jan 17 2009 09:57:14 by "java_re" with MS VC++ 7.1
    time: Mon Apr 01 19:43:59 2013
    elapsed time: 24 seconds

    879625 wrote:
    Due to that Informatica administrator page is not logging in and also I couldn’t connect to any of the Informatica clients.
    I checked the catalina.out file and find the below error message:
    Cannot start node due to the error: [[RSVCSHARED_00014] The Repository Capability ['Persistence'] failed to initialize due to: '[DBPERSISTER_0009] Failed to connect to database with connection string 'jdbc:informatica:oracle://localhost:1521;ServiceName=ora.idc.oracle.com;MaxPooledStatements=20;CatalogOptions=0;BatchPerformanceWorkaround=true' as user 'hdm'']
    Starting Tomcat on HTTP port 6005.
    Domain service init method is called.
    # An unexpected error has been detected by Java Runtime Environment:
    are you able to connect with the userid and pwd which you have used during the install (eg: inf_repo and password) in the jdbc connection string "jdbc:informatica:oracle://localhost:1521;ServiceName=ora.idc.oracle.com"
    and also which java version are using. Looks like the Java is having issues as the jdbc is using this java.
    Thanks,
    RM

  • Error while starting the user management service.

    Hi Experts,
    We have deployed two DCs from other project environment.
    After deploying the sda files, i need to satrt the service file in system config--> service config, while satrting the service iam getting the below error.
    1.5 #00110A9AC4710028000018F7000023F400046CE644368BEC#1245636149553#com.sap.portal.prt.runtime.broker#sap.com/irj#com.sap.portal.prt.runtime.broker#Nor-Azly.Mohd-Nor#25788##n/a##a2ca50b05ed011decd5700110a9ac471#SAPEngine_Application_Thread[impl:3]_3##0#0#Error#1#/System/Server#Java###[PortalServiceItem.startServices] service initialisation failed:umservices|UserMappingService
    [EXCEPTION]
    #1#java.lang.UnsupportedClassVersionError: com/..../..../...../......./..../... (Unsupported major.minor version 49.0)
         at java.lang.ClassLoader.defineClass0(Native Method)
         at java.lang.ClassLoader.defineClass(ClassLoader.java:539)
         at com.sapportals.portal.prt.util.AutoClassLoader.findClassInternal(AutoClassLoader.java:880)
         at com.sapportals.portal.prt.util.AutoClassLoader.loadClassLocally(AutoClassLoader.java:1250)
         at com.sapportals.portal.prt.util.AutoClassLoader.loadClass(AutoClassLoader.java:1388)
         at com.sapportals.portal.prt.util.AutoClassLoader$2.run(AutoClassLoader.java:1465)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sapportals.portal.prt.util.AutoClassLoader.loadClass(AutoClassLoader.java:1461)
         at com.sap.engine.frame.core.load.ReferencedLoader.loadClass(ReferencedLoader.java:365)
         at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:302)
         at java.lang.Class.forName0(Native Method)
         at java.lang.Class.forName(Class.java:219)
         at com.sapportals.portal.prt.core.broker.PortalServiceItem.__createServiceInstance(PortalServiceItem.java:727)
         at com.sapportals.portal.prt.core.broker.PortalServiceItem.createServiceInstance(PortalServiceItem.java:613)
         at com.sapportals.portal.prt.core.broker.PortalServiceItem.startServices(PortalServiceItem.java:1042)
         at com.sapportals.portal.prt.core.broker.PortalAppBroker.startLoadOnStartupServices(PortalAppBroker.java:1563)
         at com.sapportals.portal.prt.core.broker.PortalAppBroker.start(PortalAppBroker.java:1518)
         at com.sapportals.portal.prt.core.broker.PortalAppBroker.restartQueuedApplication(PortalAppBroker.java:1877)
         at com.sapportals.portal.prt.core.broker.PortalAppBroker.restartApplication(PortalAppBroker.java:1613)
         at com.sap.ip.portal.admin.portalanywhere.QueryHandler.handleTopic(QueryHandler.java:232)
         at com.sapportals.portal.prt.service.notification.impl.NotificationSAPJ2EE630.executeActionHandleTopic(NotificationSAPJ2EE630.java:1145)
         at com.sapportals.portal.prt.service.notification.impl.NotificationSAPJ2EE630.notifyActionSubscribers(NotificationSAPJ2EE630.java:1093)
         at com.sapportals.portal.prt.service.notification.impl.NotificationSAPJ2EE630.receiveWait(NotificationSAPJ2EE630.java:386)
         at com.sapportals.portal.prt.service.notification.impl.NotificationSAPJ2EE630.broadcastAndWait(NotificationSAPJ2EE630.java:553)
         at com.sapportals.portal.prt.service.notification.NotificationServiceDispatcher.broadcastAndWait(NotificationServiceDispatcher.java:192)
         at com.sapportals.portal.prt.applicationrepositoryadapter.ui.AraAdministrationUi.broadcastToAllServers(AraAdministrationUi.java:170)
         at com.sapportals.portal.prt.applicationrepositoryadapter.ui.AraAdministrationUi.doRestartApplication(AraAdministrationUi.java:141)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:324)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.handleRequestEvent(AbstractPortalComponent.java:700)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:412)
         at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)
         at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:369)
         at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:707)
         at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
         at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:547)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
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