While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. it get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this
While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. It get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this?
Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users..
Similar Messages
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I downloaded a song from i-tunes. It plays on my computer, but won't play on my i-phone. Any suggestions on how to fix this? Or how can I re-download the song without getting charged a second time. I could not find an option to "report a problem".
I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
Can't synch iphone. Get message "synch server failed to synch the iphone. Anyone have any suggestions on how to fix this issue?
Windows 7
ios 7.1
iphone 5Hello, skifmli
Thank you for visiting Apple Support Communities.
I understand that you are unable to sync your iPhone and receive an error. I was start with restarting iTunes and your computer. Once this is done, test the results by attempting a sync. If the issue persists, go through the troubleshooting steps in the article below.
Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
Cheers,
Jason H. -
when i try to copy books to my nook, with every single title i continue to get an error message that says 'copy not allowed - no permission to copy the book'. any suggestions on how to fix this?
I had recently updated from Windows 7 to Windows 8.1 and thus had to re download Adobe Digital Editions. I downloaded Version 4.0 but the problem seemed to be with the authorization between the e-reader and the computer. While in ADE click the help button and click erase authorization then re do your user id and password. It worked for me.
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I have an iPhone 4 and the speakers arent working and the sound works in headphones on when my phone is charging, do you have any suggestions on how to fix this?
Hi courteney17,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with sound on your iPhone 4:
iPhone: No sound or distorted sound from speaker http://support.apple.com/kb/ts5180
Cheers,
- Judy -
I got a new Iphone and cannot get itunes to read it and am not able to restore my information to it. Any suggestions on how to fix it? I have even already deleted itunes and redownloaded it.
Thanks
JamieHey MissJamieLW,
Thanks for the question. It sounds like your iPhone is not recognized in iTunes when connected to your computer. To troubleshoot this issue, see the relevant article for your operating system:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Thanks,
Matt M. -
Not sure how to fix this, but it's extremely annoying. Anyone having this same problem?
Close All Open Apps... Sign Out of your account and try the Reset again.
If no joy... Connect to iTunes on the computer you usually Sync with and Restore...
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first... -
After downloading Zotero (a plug in that is in theory custom-designed for firefox), I get an error message that says "zotero could not be installed because firefox could not modify the needed file". That's all the detail I have.
You get this error if you install an extension that needs to be unpacked in order to work properly, but this isn't happening. The default is to copy the file to the extensions folder and rename the file part to the ID of the extension.
*https://developer.mozilla.org/En/Updating_extensions_for_Firefox_4.0#XPI_unpacking
You can try to set the extensions.alwaysUnpack pref(s) on the <b>about:config</b> page to true.
It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
*https://support.mozilla.org/kb/Profiles
New files will be created when required.
See "Corrupt extension files":
*http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
*https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar to check if there is a compatibility update available.
If this hasn't helped then also delete the addons.sqlite file if present. -
I have an iPod Classic and when I turn it on I'm getting a red X in a circle. How can I fix this?
Hi TimCummings,
If you are having issues with an iPod with a red X symbol on the screen, you may find the following article helpful:
Apple Support: iPod Displays a Red "X" Icon
http://support.apple.com/kb/TS1463
Regards,
- Brenden -
The lock button on my iPhone 5 no longer locks my phone, but takes a screenshot. Any suggestions as to why and how to fix it?
Sounds like there's actually an issue with your Home button. Screenshots happen when you press both the Sleep/Wake and Home buttons simultaneously.
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Is there any way to fix this? I only bought my Mac about two months ago, and am about to take it back to Best Buy!
It sounds like a hardware issue.
As a Test:
Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?
Post back with the result. -
Firefox won't open at all.
Error Meassage: Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. Unfortunately the crash reporter is unable to submit a crash report. Details: The application did not leave a crash dump file.
I've restarted my computer and I've tried a system restore. I've also unintstalled and reinstalled firefox.
Sometimes, I may get the crash report, but if I click Restart Firefox, that error message will just pop up.Make sure that you have iTunes installed properly and that the program has registered the itpc: protocol.
See http://kb.mozillazine.org/Register_protocol -
This is an ongoing issue.
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See:
* https://support.mozilla.com/kb/Server+not+found
* https://support.mozilla.com/kb/Firewalls -
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<td width="330" valign="top" align="left" style="background-color:#5487be; color:#fff; font-family:Helvetica, Arial, sans-serif; font-size:14px; line-height:140%; padding-left:5px; padding-right:10px; padding-top:10px; padding-bottom:5px;" >Did you know Kellogg's spent more on cable TV advertising
than it did any other media channel last year? </td>
<td width="104" valign="top" align="left"><img src="http://aa.com/aw/aaimg/spacer.gif" alt="" width="104" height="26" border="0"></td></tr></table>Code snippet
<table width="600" bgcolor="#ffffff" cellspacing="0" cellpadding="0" align="center" border="0">
<tr>
<td width="50" valign="top" align="left"><img src="http://aa.com/aw/aaimg/spacer.gif" alt="" width="50" height="23" border="0" style="display: block;"></td>
<td width="446" valign="top" align="left"><img src="http://aa.com/aw/aaimg/slant.gif" alt="" width="446" height="23" border="0" style="display: block;"></td>
<td width="104" valign="top" align="left"><img src="http://aa.com/aw/aaimg/spacer.gif" alt="" width="104" height="23" border="0" style="display: block;"></td></tr></table>
<table width="600" bgcolor="#ffffff" cellspacing="0" cellpadding="0" align="center" border="0">
<tr>
<td width="135" valign="top" align="left"><img src="http://aa.com/aw/aaimg/spacer.gif" alt="" width="135" height="26" border="0"></td>
<td width="31" valign="top" align="left" style="background-color:#5487be; padding-top:10px; padding-bottom:5px;"><img src="http://aa.com/aw/aaimg/yarrow.gif" alt="" width="26" height="26" border="0" style="background-color:#5487be;"></td>
<td width="330" valign="top" align="left" style="background-color:#5487be; color:#fff; font-family:Helvetica, Arial, sans-serif; font-size:14px; line-height:140%; padding-left:5px; padding-right:10px; padding-top:10px; padding-bottom:5px;" >Did you know Kellogg's spent more on cable TV advertising
than it did any other media channel last year? </td>
<td width="104" valign="top" align="left"><img src="http://aa.com/aw/aaimg/spacer.gif" alt="" width="104" height="26" border="0"></td></tr></table> -
I dropped my phone into water for a split second and everything works fine except for the home button... I really don't have the money for a new iphone right now.. Please tell me some tricks to get it working again... Thank you
put the phone in an open bowl of rice on a heated surfade such as a raduator
for 48hours
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