While trying to purchase through a game in my iphone it says ( cannot connect to itunes store ) how to fix this?
while purchasing something from my iphone ( it says : cannot connect to itunes store ) how to fix this?
Hello Emamoe,
Thank you for the details of the issue you are experiencing when making an in-app purchase on your iPhone. I found a couple of articles I recommend for this issue.
First, I recommend using the steps in the section titled “Troubleshoot issues on an iPhone, iPad, or iPod touch” in the following article (the article title refers to the iTunes Store, but the steps are relevant for the App Store as well):
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If the issue persists after following the steps in that section, I recommend continuing with the steps in the section titled “Isolate the issue: (Mac OS X, Windows, iOS)” in the article below. This section will help you isolate the network issue that could be blocking you on those apps:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M.
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rockyboy223 wrote:
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