While updating ipod touch 4 i got an error message now stuck with apple symbol and empty bar. can i restart ipod?

while updating ipod touch 4 i got an error message now stuck with apple symbol and empty bar. can i restart ipod?

- What was the error message?
- Try closing iTunes and then disconnect the iPod from the computer. Then reconnect the iPod.  If the iPod shows in iTunes then you can try again.  However, You should try to resolve the error message first.
- If iTunes does not see the iPod try reetting the iPod:
Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- I recommend that you come back with the what the error message said and the condition of the iPod and if it is visible in iTunes.

Similar Messages

  • IPod touch will not sync error message 13019 even with newest version of itunes

    hello yesterday I was having trouble with syncing and the error message 13019 popped up. I was told that by updating itunes to the newest version would solve the problem. My itunes has been updated but when I try to drag any music to "iPod touch" under devices the error messege pops up again. I have an older version of the ipod touch and it asks me to update it to 4.2? I believe thats the newest version. When I try to update that it says there are things on my iPod that will be lost if I don't sync it but it doesn't allow me to sync my ipod! Thank you for any help.

    - Transfer iTunes purchases to the computer by:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    - Transfer other music by using a third-party program like one of those discussed here:
    Copy music from Ipod to new computer...: Apple Support Communities
    - Connect the iPOd to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
    - Restore the iPod from that backup.

  • TS3694 hi i recently updated into ios 7.0.4 now i want to fully restore my ipad to resell but when i restore it it got stuck with apple logo and progress bar with 45% completed as firware file is downloaded using ipad 4 wifi itunes 11.3.8

    hi i rescently updated my ipad 4 in ios 7.0.4 and for resell purpose i want to restore my ipad via itunes but it got stuck at apple logo and progress bar of 45% completed i tried it 50 times but it stuck on that exact point for hours i cant able to restore it and had no errors it just like freezes at one point i also uses dfu mode but got stuck at same problem using windows 7 32 bits itunes 11.3.8 ipad 4 wifi please help

    My iPhone 5 wouldn't start after I turned it off a few minutes after writing this. It went into recovery mode and I had no choice but to connect to iTunes on PC and restore.
    I restored to factory setting first, just to validate my phone was okay. For a second consecutive iOS update, the  iPhone 5 did not update smoothly while connected to PC and iTunes - I had to retry two times before the progress bar for the update showed. (The exact same problem with the restart occured when I updated to 7.0.4.)
    The good news is that I was ultimately able to restore the iPhone 5 to factory settings while running iOS 7.0.6. I did have a backup from about a month ago lying around and was able to successfully restore with that as well, so the damage done is almost negligible since I had my contacts, notes, mail, etc. backed up to iCloud.
    Once I completed both restores, the sync with iTunes worked fine.

  • Help needed please, with Iphone stuck with apple picture and progress bar after software update attempted

    Help needed please, everytime I try to update the software version on my iphone it comes up with a message saying it could not be completed and is now frozen with the apple picture and progress bar on it. Do I unplug it and hope the macbook pro sees it again, I also stupidly did not back up before starting the download which I realise I will have to go back to the previous back up. This keeps happening, everytime I do this type of update, I'm starting to think I should just give up on updating my software on the Iphone. I thought it was happening because I was using a window based computer to do the updates, this time I used my Macbook Pro. Please somebody help

    ljm17 wrote:
    ...This keeps happening, everytime I do this type of update, I...
    Then you should know what you need to do... If you don't remember...
    See Here  >  http://support.apple.com/kb/HT1808

  • Tried to do updates, now frozen with apple symbol on screen. Can only shut off by pushing both sleep/wake button and power

    We have a 32 gb iPad, slow but sure. Just tried to do restore from cloud and now it's frozen. Shut off with power button and wake/sleep only and all I get is the apple symbol when I restart it. Stuck.

    If reset doesn't work, try and force iPad into Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
    5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.

  • Can not update or restore my ipod touch, keep getting the error message 13019

    can not update or restore my ipod touch, keep getting the error message 13019

    Start here:
    iTunes: Error 13019 during sync

  • When I try to update my iPod Touch, I get an error message regarding my network connection, and it will not update. Any suggestions?

    When I try to update my iPod Touch, I get an error message saying "The iPod Software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later." Has anyone else had that and how do you end up updating your iPod?

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
    - Wait if it is an Apple problem

  • Cannot upgrade my ipod touch to iOS5.1 - error:"the network connection could not  be established" Although I can access the itunes store.

    Cannot upgrade my ipod touch to iOS5.1 - error:"the network connection could not  be established" Although I can access the itunes store.
    Running Mac OS 10.7.3 using itunes 10.6
    unplugged other USB devices, disabled security, restarted computer.  Next?

    Try changing the DNS as described here:
    iOS 5 update issues  "Network...: Apple Support Communities

  • When I am trying to sync my ipod touch 5.0, the error message says "ipod touch cannot be synced.  An unkown error occurred (-54).  Can anyone help?

    When I am trying to sync my ipod touch 5.0, the error message says "ipod touch cannot be synced.  An unkown error occurred (-54).  Can anyone help?

    Try:
    error -54 with windows 8.1 and iOS 7.1.2
    Unknown error -54 while syncing in itunes.

  • While trying to instal Mountain Lion OS on my macbook pro, I got the error message that my HD was damaged and it reverted to my Lion OS. Why does this happen? I bought the OS online through the app store

    While trying to instal Mountain Lion OS on my macbook pro, I got the error message that my HD was damaged and it reverted to my Lion OS. Why does this happen? I bought the OS online through the app store.

    The Mountain Lion installer looks at your internal drive to make certain that it's error-free before continuing installation. You should have an application named "Install OS X Mountain Lion.app" in your Applications folder now so you shouldn't have to download it again. Do this...
    Boot to your Lion recovery partition by holding down both the Command and the R keys while booting. Open Disk Utility from the Recovery partition and select your hard drive (usually named "Macintosh HD" unless you've renamed it) and click on Verify Disk. If you come up with any errors, click on Repair Disk. At the end of the cycle you will get a message that the disk was successfully repaired or a message that the hard drive could not be repaired.
    If you're able to repair the disk, just reboot as normal and open the "Install OS X Mountain Lion.app" and the installation will proceed. If Disk Utility was unable to repair the disk, you need to get to your local Apple Store as soon as possible so that they can see if the disk is salvageable or beyond repair.
    Good luck,
    Clinton

  • I can't get e-mails on iPod touch 1st gen. Error message that I have either incorrect username or password for Mac acct. checked settings both are correct.  Can get e-mails on iPad

    I can't get e-mails on iPod touch 1st gen. Error message that I have eithermy password or username is incorrect.  Checked settings both are correct.  Can get e-mails on iPad

    Try deleting the account from the iPod and reentering the settings.  It is easy to make an error and notbe able find it.

  • Im really confused. My ipod was giving the 13019 error message. I followed the steps, and it stopped giving me the error code but my music wont appear on my ipod. Any suggestions?

    Im really confused. My ipod was giving the 13019 error message. I followed the steps, and it stopped giving me the error code but my music wont appear on my ipod. Any suggestions? Please help

    Are you saying that the "Music" app is not present on your iPod Touch? Perhaps there is an issue with the restrictions on the iPod? If you're absolutely sure that the Music app is not present I would consider creating a backup of your iPod after syncing it with iTunes. I would then consider restoring it if this is the case.

  • TS1410 My iPod Touch is not charging, nor is it syncing with my computer and iTunes. It will charge on the wall charger, and my wife's iPod Nano will sync on the computer. I did go in and reset my iPod back to factory settings, but still will not work. An

    My iPod touch is not charging, nor is it syncing with my commputer and iTunes. It will charge on the wall charger, and in the car, but not on the computer. My wife's iPod Nano syncs on the computer. I went in and reset my iPod Touch back to factory settings and now it will not let me get in unless I sync to iTunes on my computer. Well, it still will not connect thru the USB cord. Does anyone know what I should do to get this corrected? I want my iPod back.

    Have you seen and worked through the suggestions in this Apple support document?
    iOS: Device not recognized in iTunes for Windows
    If you have any questions about any of the steps, feel free to ask!
    B-rock

  • My charger broke so I gave my sister the charger, and my iPod touch for proof. She took it to the apple store and traded it for an iPhone 5c. I was wondering if apple can do something for me so I could get my ipod back?

    My charger broke so I gave my sister the charger, and my iPod touch for proof. She took it to the apple store and traded it for an iPhone 5c. I was wondering if apple can do something for me so I could get my ipod back?

    I have no idea what you meant by giving your sister your "iPod touch for proof". Proof of what?
    The only way she could have traded it was recycling it for 10% off the cost of a new device but the Apple Store doesn't do this as far as I know for iPhones. You could take the receipt for your iPhone to the Apple Store and show it to the manager but you really need to solve this within your family.

  • Tried to download trial version of Photoshop CC and got an error message A12E5 what does it mean and what should I do.

    Tried to download trial version of Photoshop CC and got an error message A12E5 what does it mean and what should I do.

    All in order now bought the programme and all seem to be working now
    Kind Regards
    Evelyn Gibson FPSSA, EFIAP, EPSSA(Mille), APSSA(Vers), ARPS.
    <Removed by Moderator>

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