White Field framework For CRM Loyalty Management

HI,
I am working on the Implementation of Loyalty management in CRM 7.0. I came to know that Loyalty management is build on White Field framework.
Do we have any documentation on this OR how we can use it in developing our own custom component OR Custom BOL/Genil.
Regards
Dave

Hi Harshit,
I need to enhance the Membership Search. I need to add my own attributes in the Search criteria and put it in the Result (Enhancement of Search & Result). This data is in a different table and needs to be put in as a search criteria.
I checked the std. search, even the tables are defined in the framework with the join condition and i am not sure how i can put my table, since my table do not have any common field with the Std table.
I will be calling my own FM and retrieving the respective field data. Any idea how this can be achieved?
Regards
Dave

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Hi,
For Configuring SAP POS to award double loyalty points, you can go through SAP Note 1311424.
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https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/97c0a990-0201-0010-ff8a-e75fb9f85076
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hi gurus,
as i m new to sap crm
i was watching a screen cast on sap website on crm7.0 loyalty management
when i tried to use it i found that in my web client screen for marketingpro role(pfcg id-SAP_CRM_UIU_MKT_PROFESSIONAL) there was no option or node of layalty managemnt
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the link for that screen cast is(http://www.sdn.sap.com/irj/scn/elearn?rid=/library/uuid/50aa36d3-ea4d-2c10-6697-b0a63d391ba5&overridelayout=true)
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Hi Mohit,
Make sure that in your CRM box loyalty component (CRMLOY) for CRM Loyalty Management 7.0 is installed other wise u'll not able to find the business role and PFCG roles related to loyalty management.
LOY_PRO is Business role and SAP_CRM_UIU_LOY_PROFESSIONAL is PFCG role there is diffrence in both role, u'll have assign PFCG role to your user in order to get loyalty related authorization.
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Dipesh.

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We are implement SAP CRM Loyalty Management and I have a doubt about creating rules for loyalty program. Is It possible to see the fields of the Marketing Attributes from Business Partner when I creating these rules?
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Hi Luis,
Based on this scenario, the key figures from BW will have to come in as Member Activities in CRM, and there can be rules to process the member activities to determine the points which can be earned.
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HI..
Please check below threads...it would give some idea.
http://help.sap.com/saphelp_nw70ehp1/helpdata/en/d1/375e98b366624691e881b839573dda/frameset.htm
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/97c0a990-0201-0010-ff8a-e75fb9f85076?quicklink=index&overridelayout=true
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Hi experts!!
Does any of you know any real cases where SAP CRM Loyalty Management was successfully implemented.
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Thank you all in advance!!!

Hi Savaridasan,
I am studying Loyalty Management now. Here are some usful links:
You can find the demo doc. in SAP Demo:
http://iwdfvm3337.wdf.sap.corp:8000/sap(bD1lbiZjPTgwMA==)/bc/bsp/sap/ydemostore/ymain.htm
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Video Recordings
Short recordings of various processes in loyalty for airline industry. Helpful for someone who wants to get hands-on.
https://wiki.wdf.sap.corp/display/SAPCRMHub/CRM+Loyalty+Management
Additionally see the kit with recorded demos for retail and airline in below folder:
https://portal.wdf.sap.corp/irj/go/km/navigation/room_info/cm_stores/documents/workspaces/811a33e8-2b26-2a10-298f-bfa26589e6f5/Loyalty%20Management
SAP_CRM_Loyalty_Airline.zip
SAP_CRM_Loyalty_Retail.zip
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Please refer to the help file for more information.
http://help.sap.com/saphelp_crm70/helpdata/en/2e/26c437e5dc412db8adc99135fe3484/content.htm
http://help.sap.com/saphelp_crm70/helpdata/en/d9/407fbbba274c8c9df0248f56cc73e9/content.htm
http://help.sap.com/saphelp_crm70/helpdata/en/67/42ed4bf8f5460591bd302469f3b12d/content.htm
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Rashmi

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Hi all
one question: is it possible to make CRM loyalty management and ECC sales orders work together?
I.e.: If I make a sale order in ECC will the system be able to send the data to CRM in order to make the loyalty engine (rules and so on) running?
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If you also know how...well...share your knowledge
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I know this is quite an old post, but I am just getting into the same subject myself. I was going through SAP Note 1331970 - Loyalty Sales order setup document which clearly states that Loyalty Management is only integrated with CRM Billing. As far as I can understand the loyalty point calculation is happening off the back of the CRM billing. So if you have ECC sales orders it is not going to work.
I assume you have realized this by know. If you have some time, can you please update this thread what the solution was in your implementation?
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Csongor

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White Field framework For CRM Loyalty Management

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