Why am I having trouble signing in to iTunes with my AppleID? I change it

Why am I having trouble signing in to iTunes with my AppleID? Once I go through the motions to reset my password on Apple's website & go back to iTunes, I still can't sign on. Should I have two passwords? Is there something I'm missing??

Yep. Good point.
To completely shut it down, even in the background, double click the home button to display the row of apps. Then press and hold the Facetime app until the app displays a minus sign. then touch the minus sign.
The app is now stopped !

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