Why am i having trouble updating itunes  on my windows 7 (64 bit) computer?

Why am I having trouble updating itunes on my windows 7 (64 bit) computer?

Doug
Thanks for the update.
nothing is getting installed, copied or otherwise loaded onto my computer....first the program starts to load, then it asks for my serial number, then it goes out and seems to check the serial number then it says it can't be installed then it erases everything it just spent 10 minutes loading.
In view of the above and your prior descriptions, have you tried alternative installation files?
If you want to give a look to that approach, please download and install the tryout files for Premiere Elements 9 from the following web site and then insert your purchased serial number into them during installation.
With this route, you need to carefully carry out the web site's "Note: Very Important Instructions" in order to avoid an Access Denied message.
Photoshop Elements 9 / Premiere Elements 9 Direct Download Links | ProDesignTools
Back to my questions from post 3
Are you getting any Shared Technologies error message any where in the installation process that is failing?
If you follow the following path, do you find an OOBE Folder?
Local Disk C
Program Files (x86)
Common Files Folder
Adobe
and in the Adobe Folder should be the OOBE Folder which you rename from OOBE to OLDOOBE to disable it.
When you are forced into a roll back for whatever installation has taken place, do you ever see a message about Shared Technologies?
And, whether or not the program installs to any extent, does your computer have the OOBE Folder? If so, then please rename it to disable it before
you try for another 9 install.
Looking forward to your results.
ATR
Add On....Please remind me....since you purchased Premiere Elements 9, have you ever installed and used it successfully on any computer?

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