Why am I not receiving e-mails with activation code for e-print ?

why am I not receiving e-mails with activation code for e-print ???? Have requested resends of e-mail several times -- but nothing as yet 

Hi yvonnek49,
Welcome to the HP Support forums.  I understand that when trying to activate the HP ePrint app that you haven’t received the activation code.
Which email address are you using to activate the app, your personal email or the printer’s ePrint email address?  If you have been using the printer’s ePrint email address, please try again with your personal email address.  If you have been using your personal email address, please check your junk/spam folders to see if it was redirected there.  It can take up to 24 hours to receive the email.  
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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