Why am I unable to use anything when I open Firefox?
I've been having this problem since I installed the beta. When I open up Firefox, the screen immediately freezes. Nothing is able to function: the url bar, my home page, the menu bar, NOTHING. I've even tried reinstalling the beta twice (beta 4.9 and 4.11), but nothing seems to work.
To say the least, I'm disappointed, but it would be extremely appreciated if i could get a solution to this conundrum.
I have a pretty similar problem.
However, I've found that it only affects search engines. I'm guessing you have one of those as your home page.
You could try saving an internet page using another browser, then opening it in Firefox. If it's the same problem I'm having, the browser should work as long as it doesn't go on the google domain or other search engines.
Similar Messages
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When I open Firefox, the Bookmark toolbar is there but a solid gray. I can restore the icons by clicking View, Toolbars, Bookmar to unselect the Bookmark toolbar, and then repeat the process to select the Bookmark toolbar. This is an annoyance repeated every time I open Firefox. How do I get out of this loop and just have the Toolbar appear populated with icons automatically?
Have you done any customization to the Bookmarks Toolbar? Like adding Spaces or a Flexible Space to the Bookmarks Toolbar. <br />
Does an overflow chevron >> appear on the right-side of the Bookmarks Toolbar?
Try the Firefox SafeMode to see how it works there. <br />
''A troubleshooting mode, which disables most Add-ons.'' <br />
''(If you're not using it, switch to the Default Theme.)''
* You can open the Firefox 4.0+ SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. <br />
''Don't select anything right now, just use "Continue in SafeMode."''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
'''''If it is good in the Firefox SafeMode''''', your problem is probably caused by an extension, and you need to figure out which one. <br />
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes
''When you figure out what is causing that, please let us know. It might help other user's who have that problem.'' -
Since a recent update to OSX (I have mountain Lion) I have been unable to use Safari. When trying to open it comes up with a message of unexpectidly shut down. Firefox is working ok. I have tried in guest user and the same message comes up, any ideas? Cheers
Process:
Safari [1476]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
6.1 (8537.71)
Build Info:
WebBrowser-7537071000000000~2
Code Type:
X86-64 (Native)
Parent Process: launchd [132]
User ID:
501
Date/Time:
2013-11-19 20:31:17.465 +0000
OS Version:
Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report:
12626 sec
Crashes Since Last Report:
12
Per-App Interval Since Last Report: 27 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID:
1ECF4F21-7BDC-978F-5F71-A3FAC532B17E
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Application Specific Information:
Process Model:
Single Web Process
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.JavaScriptCore
0x000000010f2e22d3 JSC::Stringifier::Holder::appendNextProperty(JSC::Stringifier&, ***::StringBuilder&) + 2483
1 com.apple.WebCore
0x000000010fd30764 WebCore::FontTranscoder::FontTranscoder() + 68
2 com.apple.WebCore
0x000000010fd306fd WebCore::fontTranscoder() + 45
3 com.apple.WebCore
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4 com.apple.WebKit
0x000000010f65f585 -[NSString(WebKitExtras) _web_widthWithFont:] + 517
5 com.apple.Safari.framework
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6 com.apple.Safari.framework
0x000000010eadd259 -[UnifiedField(Internal) _finishInitialization] + 2428
7 com.apple.Safari.framework
0x000000010ead6df9 -[UnifiedField initWithCoder:] + 64
8 com.apple.AppKit
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9 com.apple.Foundation
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11 com.apple.AppKit
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15 com.apple.AppKit
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16 com.apple.Foundation
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30 com.apple.AppKit
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35 com.apple.AppKit
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37 com.apple.AppKit
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47 com.apple.AppKit
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51 com.apple.Foundation
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52 com.apple.Foundation
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53 com.apple.AppKit
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55 com.apple.AppKit
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65 com.apple.AppKit
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66 com.apple.AppKit
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67 com.apple.AppKit
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83 com.apple.AppKit
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85 com.apple.AppKit
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88 com.apple.Foundation
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89 com.apple.AppKit
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90 com.apple.AppKit
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91 com.apple.AppKit
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92 com.apple.AppKit
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93 com.apple.Foundation
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94 com.apple.Foundation
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95 com.apple.AppKit
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98 com.apple.AppKit
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99 com.apple.Foundation
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100 com.apple.Foundation
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101 com.apple.Foundation
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102 com.apple.Foundation
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103 com.apple.Foundation
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104 com.apple.AppKit
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105 com.apple.Foundation
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106 com.apple.Foundation
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107 com.apple.AppKit
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108 com.apple.AppKit
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109 com.apple.AppKit
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110 com.apple.AppKit
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111 com.apple.AppKit
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112 com.apple.Foundation
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113 com.apple.Foundation
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114 com.apple.AppKit
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115 com.apple.AppKit
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116 com.apple.Foundation
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117 com.apple.Foundation
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118 com.apple.Foundation
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119 com.apple.Foundation
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120 com.apple.Foundation
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121 com.apple.AppKit
0x00007fff8b3919ea -[NSIBObjectData initWithCoder:] + 2025
122 com.apple.Foundation
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123 com.apple.Foundation
0x00007fff8ad9dd24 _decodeObject + 226
124 com.apple.AppKit
0x00007fff8b3910c3 loadNib + 227
125 com.apple.AppKit
0x00007fff8b390649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
126 com.apple.AppKit
0x00007fff8b39047e -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 200
127 com.apple.AppKit
0x00007fff8b39025e +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 360
128 com.apple.Safari.framework
0x000000010eaa8b8b -[ToolbarController initWithBrowserWindowController:] + 107
129 com.apple.Safari.framework
0x000000010e8e198a -[BrowserWindowControllerMac windowDidLoad] + 739
130 com.apple.AppKit
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131 com.apple.Safari.framework
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132 com.apple.AppKit
0x00007fff8b5162da -[NSWindowController window] + 114
133 com.apple.Safari.framework
0x000000010e8e20b8 -[BrowserWindowControllerMac showWindow:] + 50
134 com.apple.AppKit
0x00007fff8b2a11b6 -[NSDocument showWindows] + 103
135 com.apple.Safari.framework
0x000000010e8b0989 -[BrowserDocument showWindows] + 39
136 com.apple.AppKit
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137 com.apple.AppKit
0x00007fff8b29f15e -[NSDocumentController newDocument:] + 39
138 com.apple.Safari.framework
0x000000010e826fca -[AppController applicationOpenUntitledFile:] + 22
139 com.apple.AppKit
0x00007fff8b3f7c34 -[NSApplication _doOpenUntitled] + 482
140 com.apple.AppKit
0x00007fff8b3f76cf __58-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke_0 + 233
141 com.apple.AppKit
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142 com.apple.AppKit
0x00007fff8b3f717b -[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:] + 760
143 com.apple.AppKit
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144 com.apple.AppKit
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145 com.apple.AppKit
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146 com.apple.Foundation
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147 com.apple.Foundation
0x00007fff8adb1edd _NSAppleEventManagerGenericHandler + 106
148 com.apple.AE
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149 com.apple.AE
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150 com.apple.AE
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151 com.apple.HIToolbox
0x00007fff8ccef709 AEProcessAppleEvent + 100
152 com.apple.AppKit
0x00007fff8b3f1836 _DPSNextEvent + 1456
153 com.apple.AppKit
0x00007fff8b3f0df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
154 com.apple.Safari.framework
0x000000010e8794cf -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161
155 com.apple.AppKit
0x00007fff8b3e81a3 -[NSApplication run] + 517
156 com.apple.AppKit
0x00007fff8b38cbd6 NSApplicationMain + 869
157 com.apple.Safari.framework
0x000000010ea3c4fc SafariMain + 266
158 libdyld.dylib
0x00007fff8925c7e1 start + 1
Thread 1:
0 libsystem_kernel.dylib
0x00007fff83a466d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff897f9f1c _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff897f9ce3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff897e4191 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff83a46d16 kevent + 10
1 libdispatch.dylib
0x00007fff8398ddea _dispatch_mgr_invoke + 883
2 libdispatch.dylib
0x00007fff8398d9ee _dispatch_mgr_thread + 54
Thread 3:
0 libsystem_kernel.dylib
0x00007fff83a466d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff897f9f1c _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff897f9ce3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff897e4191 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff83a466d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff897f9f1c _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff897f9ce3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff897e4191 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff83a466d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff897f9f1c _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff897f9ce3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff897e4191 start_wqthread + 13
Thread 6:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x00007fff83a44686 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff83a43c42 mach_msg + 70
2 com.apple.CoreFoundation
0x00007fff8b0df233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation
0x00007fff8b0e4916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation
0x00007fff8b0e40e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation
0x00007fff8ad87546 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation
0x00007fff8ade5562 __NSThread__main__ + 1345
7 libsystem_c.dylib
0x00007fff897f7772 _pthread_start + 327
8 libsystem_c.dylib
0x00007fff897e41a1 thread_start + 13
Thread 7:: WebCore: IconDatabase
0 libsystem_kernel.dylib
0x00007fff83a460fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff897fbfb9 _pthread_cond_wait + 869
2 com.apple.WebCore
0x000000010fd267ab WebCore::IconDatabase::syncThreadMainLoop() + 491
3 com.apple.WebCore
0x000000010fd233bf WebCore::IconDatabase::iconDatabaseSyncThread() + 303
4 com.apple.JavaScriptCore
0x000000010f1caa6f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib
0x00007fff897f7772 _pthread_start + 327
6 libsystem_c.dylib
0x00007fff897e41a1 thread_start + 13
Thread 8:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib
0x00007fff83a44686 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff83a43c42 mach_msg + 70
2 com.apple.QuartzCore
0x00007fff88e7f17b CA::Render::Server::server_thread(void*) + 403
3 com.apple.QuartzCore
0x00007fff88f03dc6 thread_fun + 25
4 libsystem_c.dylib
0x00007fff897f7772 _pthread_start + 327
5 libsystem_c.dylib
0x00007fff897e41a1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x657571696e750000 rbx: 0x00000001119f86c8 rcx: 0x00007fff513dd110 rdx: 0x00007fff513dd110
rdi: 0x00007fff513dd118 rsi: 0x00000001119fa2d0 rbp: 0x00007fff513dd150 rsp: 0x00007fff513dd108
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x000000010f5ac190 r11: 0x000000010f1cc680
r12: 0x00007fff513dd400 r13: 0x0000000111a15dc0 r14: 0x00007fff513dd338 r15: 0x00000001119f70f8
rip: 0x000000010f2e22d3 rfl: 0x0000000000010206 cr2: 0x000000010f2e2000
Logical CPU: 1
Binary Images:
0x10e818000 -
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0x10e81d000 -
0x10edf2ff7 com.apple.Safari.framework (8537 - 8537.71) <A71311C1-2C05-317C-805A-C711818E4775> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x10f1c1000 -
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0x10f65a000 -
0x10f7c3ff7 com.apple.WebKit (8537 - 8537.71) <CE89457F-C2CE-31A6-B0B7-EDFEB1EA2601> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
0x10f8bc000 -
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0x10fd1e000 -
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0x7fff89239fff com.apple.backup.framework (1.4.3 - 1.4.3) <6B65C44C-7777-3331-AD9D-438D10AAC777> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff8923a000 -
0x7fff89259ff7 libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
0x7fff8925a000 -
0x7fff8925dff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff897a5000 -
0x7fff897e2fef libGLImage.dylib (8.10.1) <91E31B9B-4141-36D5-ABDC-20F1D6D1D0CF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff897e3000 -
0x7fff898afff7 libsystem_c.dylib (825.40.1) <543B05AE-CFA5-3EFE-8E58-77225411BA6B> /usr/lib/system/libsystem_c.dylib
0x7fff898b0000 -
0x7fff89b1dfff com.apple.RawCamera.bundle (4.07 - 697) <1588CEC6-012E-30E5-BF38-5BBDABB2F48F> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
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0x7fff89fd5fff FaceCoreLight (2.4.1) <A34C9575-C4C1-31B1-809B-7751070B4E8B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff89fd6000 -
0x7fff89fe1fff com.apple.CommonAuth (3.0 - 2.0) <1CA95702-DDC7-3ADB-891E-7F037ABDDA14> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff8a150000 -
0x7fff8a3f4ff7 com.apple.CoreImage (8.4.0 - 1.0.1) <CC6DD22B-FFC6-310B-BE13-2397A02C79EF> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8a3f5000 -
0x7fff8a3f8fff com.apple.help (1.3.2 - 42) <343904FE-3022-3573-97D6-5FE17F8643BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
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0x7fff8a4fbfff libJP2.dylib (851) <26FFBDBF-9CCE-33D7-A45B-0A31C98DA37E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff8a4fc000 -
0x7fff8a538fff com.apple.GeoServices (1.0 - 1) <DB382348-EBFA-3AD5-888B-7F4640F41834> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff8a539000 -
0x7fff8a53aff7 libSystem.B.dylib (169.3) <9089D72D-E714-31E1-80C8-698A8E8B05AD> /usr/lib/libSystem.B.dylib
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0x7fff8a57ffff libcups.2.dylib (327.7) <9F35B58A-F47E-348A-8E09-E235FA4B9270> /usr/lib/libcups.2.dylib
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0x7fff8a591fff com.apple.OpenDirectory (10.8 - 151.10) <CF44120B-9B01-32DD-852E-C9C0E1243FC0> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirec -
WHY AM I UNABLE TO USE THE APPLE STORE CARD I PURCHASED FROM BEST BUY TO BUY A MOVIE OR ANYTHING ELSE FROM ITUNES OR THE APPLE STORE/
Apple store gift cards and iTunes gift cards are not interchangeble. They have to be used for the store in which they were purchased.
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Why am I unable to use Hasselblad Flexcolor .fff with Adobe Photoshop CC?
Why am I unable to use Hasselblad Flexcolor .fff? When the other use of .fff from Hasselblad's digital range is accessable.
Please dont kill off those still dedicated to using film.Hi,
Is this of any help?
http://www.davidebarranca.com/2013/02/how-to-open-and-retouch-hasselblad-3f-scanner-files- in-photoshop-cs6/ -
Why does my macbook pro retina take 30 seconds for me to use it when i open the lid?
For some reason it takes my macbook like 30 seconds for me to use it when i open the lid. I cant move the mouse or anything until like 30 seconds go by is that normal or something wrong? Its the new macbook retina display and never had this problem when i first got it.
Are you running any applications when you open the lid, specifically any applications that are heavy on GPU usage such as iMovie or Photoshop?
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Why do I get the following message when I open an APP. Connect to ITUNES to use push notifications. What do I need to do to resolve this issue.
I have had the same problem since the iOS 7 update, but with regards to the Find Friends app. uninstalling and reinstalling the app has not fixed the problem
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Why i am unable to sign in when i put my existing apple id to the itunes
why i am unable to sign in when i put my existing apple id to the itunes
Try resetting through your computer..
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Why am i unable to use face recognition software using youcam5
why am i unable to use face recognition software using youcam5 cyberlink software
Hi,
Is this of any help?
http://www.davidebarranca.com/2013/02/how-to-open-and-retouch-hasselblad-3f-scanner-files- in-photoshop-cs6/ -
HT5569 I have the data plan but why I am unable to use internet in my iphone5?
I have the data plan but why I am unable to use internet in my iphone5? It works fine with Wi-fi though
Why don't you ask your carrier?
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I was having issues with firefox so I upgraded to firefox 4. I am connected to the internet but when I open firefox or even internet explorer it says Unable to connect problem loading page. Nothing will pull up!!!
I don't know if you are still having the issue but if you are have you contacted your ISP? It sounds to me like it's more of a connectivity issue than a browser problem. I've dealt with similar things several times and in both cases it was something with the modem or an ISP setting.
I'm also wondering if it could be a Wi-Fi issue. Can you log in to your router? (It varies by brand but you would go to a site such as http://192.168.10.1. That is for Trendnet. The information for yours should be in the documentation that came with it.)
You should be able to get the router log in page to come up even if you can't connect to any websites. (Provided the network is set up correctly.)
I also would double check your connection settings (if you're connecting over Wi-Fi) or your ethernet connection. (If you're connected directly to the modem and router.)
Hopefully one of these suggestions will be helpful. -
There are/were three problems:
'''1.''' Why, when I open Firefox 9.01 do I get a message that I do not have the latest version when '''Help>About''' Firefox says I do?
'''2.''' Also, with the 8.xx version, I was unable to open in a new window with a right click until I upgraded to 9.01. (Old problem now, but I am curious.)
'''3.''' When I tried to uninstall the older version the uninstaller told me that I had to close the open version, but it was closed according to my taskbar. I also have this problem with Thunderbird.1. You are using the latest version which is Firefox 9.0.1
From your description it sounds as if you may still have the old http://www.google.com/firefox Firefox start page hosted by Google as your homepage. This old default homepage is no longer used as '''about:home''' has been in use since Firefox 4.0
Either ignore the message, change homepage to '''about:home''', change it to another page or leave blank.
http://support.mozilla.org/en-US/kb/How+to+set+the+home+page -
NFL Mobile App Used Data When Not Open
I used the NFL Mobile App last night for the first time. I connected to my WIFI thinking it wouldn't use any data. But it did anyway. And then during the night when the app was closed it used a whole lot of data on its own. I have notifications turned off. Why should this be using data when not open? And why should it be using data when on WIFI?
To have to go to settings, apps, find the app and then force stop is
a lot of steps just to stop an app. Not really an acceptable solution.
However, I re-installed the app. Opened it to make sure it worked ok. Made
sure my WIFI was on during all this. Then went to apps and did a force stop.
Took several tries to get it to stop for some reason. Later I noticed my phone
seemed to be using a lot of battery for some reason. Re-booted phone to make
sure all apps had closed. Went back in and checked the NFL app. It was no
longer stopped. I force stopped it again. Took several tries. Waited a few minutes
and checked again. It was no longer stopped. For some reason it won’t stop. So
I had to un-install it again.
Not sure why all this is happening with this particular app, but I can’t take the
chance of inadvertent data or battery usage. So it will remain un-installed until
someone tells me the problem has been fixed. It’s a shame as since this is one
of the perks of my Verizon account, I feel I have been slighted. I can’t believe I’m
the only one having this issue.
Jim -
I just loaded the latest update 3.6 and when I open Firefox it freezes if I click on anything. Help
Mozilla Firefox flashed that an updated version of Firefox was available so I selected to update. It went through the update process without any errors. Now when I open Firefox and select any action, Firefox freezes and shortly displays Program not responding.
Try the Firefox SafeMode to see how it works there. <br />
''A troubleshooting mode, which disables most Add-ons.'' <br />
''(If you're not using it, switch to the Default Theme.)''
* You can open the Firefox 4/5/6/7 SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. <br />
''Don't select anything right now, just use "Continue in SafeMode."''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one. <br />
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes -
Re: Can't do anything when I open Office 2007
I can not do anything when I open office at all, I am self emplyed and need to do my books asap. it asks for the product key but the sticker at the bottom of the laptop has rubbed off. up untill last month I was able to use word, exel etc fine.
any help would me great thanks very muchhi,
When you purchased your laptop you were granted to evaluate m office for 3 month, it was a trial version. Now you have to buy it if you want to use it again. You can use Open Office:
http://www.openoffice.org/
OpenOffice is the leading open-source office software suite for word processing, spreadsheets, presentations, graphics, databases and more. It is available in many languages and works on all common computers.
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