Why are missing items when import pst files to Outlook 2011 for mac?

Hello.
After installing Office 2011 for Mac I configured Outlook and it was allright.
But when I tried to import a pst file from the old laptop who has Office 2007, I found that in the Outlook 2011 Inbox I have only ~60% items comparative with the Outlook 2007 Inbox.
From Microsoft Office forums I've got an answer that there are indeed some reports with missing items when import pst in Outlook 2011 but the solution they gave me (create folders in Inbox before import) doesn't work.
Do you know something about this kind of problems?
Is it a feature in Outlook 2011 which automaticaly select/delete/combine items based on the similarity between them or based something else?
Have you an ideea how to finally use this macbook and in the same time all my old emails?
Thanks.

Hi Steve,
Thanks for this-yes, eventually, I do send/receive fine, once I've poppedd my passwords in.
I think you are right in that BT seem to be having unique server/login issues...at least this is what I've read elsewhere too.
Iroonically, this AM I opened my new Mac and have *not* been asked for passwords so perhaps the changes I made in the settings yesterday (keychain reset in Mac) and also changing it from smtp.....to mail.btinternet.com solved the issue...who knows? All I know is this last week I've nearly lost the will to live on more than one occasion, from the transition from PC Windows Live Mail to Outlook for Mac.

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Hi !!.. have a probem.. maybe u could help I would be so grateful...
At work I am using windows 7 microsoft office 2010 fully updated,,
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