Why are MORE EVERY Canada/Mexico plans not included in Double data promo?

Very frustrated that i cant take advantage of the double data promo for my family plan because I pay extra to be able to call out of country. I currently have the "More Every Canada/mexico 14Gb" plan and really wanted the 30gb option being offered,

Extremely disappointed with customer service. I spoke with a Chat representative and messed up my acct by changing it to a plan that is completely different, What is irritating is that I even confirmed the Plan/cost/promo that we talked about and she confirmed it effective for begging of next billing cycle. She stated it was approved by her supervisor. I log into my acct and a completely different change was made effective immediately(can/mex 20gb for $30 more than what I currently pay.. Now i have to call back next month to ask for difference of my actual plan cost and the random one I was put on. I can understand Verizon not letting those plans participate in a promo, but the time i wasted and will have to waste because of a chat representative is just unacceptable. CS response was just to cal back and ask for a credit.... great!
>> Chat transcript removed to comply with the Verizon Wireless Terms of Service <<
Edited by:  Verizon Moderator

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