Why are new directory users unable to login to iChat/jabberd?

I have a couple of new users I've added to our directory recently. They are unable to connect to our internal jabber (iChat) server. Users that have connected previously are experiencing no difficulty.
A quick overview of the layout of the system: two XServes, one is OD primary (aspen) the other is OD replica and iChat server (vail). I've modded some config files (long ago) to allow user IDs for jabber to be [email protected] instead of [email protected] It works quite nicely.
Excerpt from the logs shows a failed login attempt followed by a successful login attempt. Successful logins are happening from Messages (beta), iChat under Snow Leopard, and Pidgin under windows. Failing logins are all from iChat under Snow Leopard. Please ask questions, I'm happy to add any other pertinent data!
May 3 16:21:45 vail jabberd/c2s[99718]: [13] [::ffff:10.255.170.122, port=52584] connect
May 3 16:21:47 vail jabberd/c2s[99718]: [13] [::ffff:10.255.170.122, port=52584] disconnect jid=unbound, packets: 2
May 3 16:22:19 vail jabberd/c2s[99718]: [13] [::ffff:10.255.170.121, port=51608] connect
May 3 16:22:19 vail jabberd/c2s[99718]: od_auth_check_service_membership: checking user "jwells" access for service "chat"
May 3 16:22:19 vail jabberd/c2s[99718]: od_auth_check_service_membership: mbr_check_service_membership returned 2
May 3 16:22:19 vail jabberd/c2s[99718]: od_auth_check_service_membership: no access restrictions found
May 3 16:22:19 vail jabberd/c2s[99718]: [13] legacy authentication succeeded: host=ourcompany.office, username=jwells, resource=JWells’ Computer
May 3 16:22:19 vail jabberd/c2s[99718]: [13] requesting session: jid=[email protected]/JWells’ Computer
May 3 16:22:19 vail jabberd/sm[99716]: session started: jid=[email protected]/JWells’ Computer
Looking for any and all assistance. Thanks much!!

Tim, thank you for jumping in! I was afraid this question was going to languish.
Snow Leopard is indeed listed twice. It is listed once as being successful as our existing users are able to login to the jabber service from there. It is also listed as being the sole operating system from which logins are failing as our new directory users are only using that platform.
Only one machine is using Lion and that's the one using the Messages Beta and that's working just fine. I provided all of the client information, but I don't believe it's truly relevant. I'm pretty sure that the issue is on the server side. ...I just have NO idea what the problem is!

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Directory Service Crash Report:
Process: DirectoryService [34]
Path: /usr/sbin/DirectoryService
Identifier: DirectoryService
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [1]
Date/Time: 2008-12-05 16:38:09.091 -0800
OS Version: Mac OS X 10.5.5 (9F33)
Report Version: 6
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x00000000c018096b
Crashed Thread: 2
Thread 0:
0 libSystem.B.dylib 0x94a734a6 machmsgtrap + 10
1 libSystem.B.dylib 0x94a7ac9c mach_msg + 72
2 com.apple.CoreFoundation 0x948ef0ce CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x948efd54 CFRunLoopRun + 84
4 DirectoryService 0x000173ff main + 2767
5 DirectoryService 0x00016912 start + 54
Thread 1:
0 libSystem.B.dylib 0x94a734a6 machmsgtrap + 10
1 libSystem.B.dylib 0x94a7ac9c mach_msg + 72
2 com.apple.CoreFoundation 0x948ef0ce CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x948efd54 CFRunLoopRun + 84
4 DirectoryService 0x000235bc CPluginRunLoopThread::ThreadMain() + 222
5 ...ectoryServiceCore.Framework 0x00167f83 DSCThread::Run() + 39
6 ...ectoryServiceCore.Framework 0x0016818e DSLThread::_RunWrapper(void*) + 84
7 libSystem.B.dylib 0x94aa46f5 pthreadstart + 321
8 libSystem.B.dylib 0x94aa45b2 thread_start + 34
Thread 2 Crashed:
0 libobjc.A.dylib 0x94de1688 objc_msgSend + 24
1 ...oryService.Active Directory 0x00305eaf -[ADSPluginNode changePassword:recordName:oldPassword:newPassword:] + 767
2 ...oryService.Active Directory 0x003415ee BaseDirectoryPlugin::DoSimplePasswordChange(sBDPINodeContext*, __CFString const*, tDataBuffer*) + 682
3 ...oryService.Active Directory 0x00340b76 BaseDirectoryPlugin::DoAuthentication(sDoDirNodeAuth*, char const*, CDSAuthParams&) + 718
4 ...oryService.Active Directory 0x00346aca BaseDirectoryPlugin::ProcessRequest(void*) + 1376
5 ...oryService.Active Directory 0x0030ebae ADSPlugin::ProcessRequest(void*) + 66
6 ...oryService.Active Directory 0x0033fc5c _ProcessRequest(void*, void*) + 92
7 DirectoryService 0x00002d8d CRequestHandler::HandlePluginCall(sComData**) + 775
8 DirectoryService 0x00003b48 CRequestHandler::HandleRequest(sComData**) + 82
9 DirectoryService 0x0002ec71 dsmigdo_apicall + 543
10 DirectoryService 0x00060df4 Xapicall + 407
11 DirectoryService 0x00060aa0 DirectoryServiceMIG_server + 109
12 DirectoryService 0x00026d08 dsmigdemux_notify(mach_msg_headert*, machmsg_headert*) + 86
13 libSystem.B.dylib 0x94ae8ed3 machmsgserver + 343
14 DirectoryService 0x000237f5 CMigHandlerThread::ThreadMain() + 303
15 ...ectoryServiceCore.Framework 0x00167f83 DSCThread::Run() + 39
16 ...ectoryServiceCore.Framework 0x0016818e DSLThread::_RunWrapper(void*) + 84
17 libSystem.B.dylib 0x94aa46f5 pthreadstart + 321
18 libSystem.B.dylib 0x94aa45b2 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x94a7a68e _semwaitsignal + 10
1 libSystem.B.dylib 0x94acb8e0 pthreadcondtimedwait$UNIX2003 + 72
2 ...ectoryServiceCore.Framework 0x00168409 DSEventSemaphore::WaitForEvent(long) + 191
3 DirectoryService 0x00043200 CSearchPlugin::CheckNodes(tDirPatternMatch, int*, DSEventSemaphore*) + 1120
4 DirectoryService 0x000432f9 CSearchPluginHandlerThread::ThreadMain() + 101
5 ...ectoryServiceCore.Framework 0x00167f83 DSCThread::Run() + 39
6 ...ectoryServiceCore.Framework 0x0016818e DSLThread::_RunWrapper(void*) + 84
7 libSystem.B.dylib 0x94aa46f5 pthreadstart + 321
8 libSystem.B.dylib 0x94aa45b2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x94a7a68e _semwaitsignal + 10
1 libSystem.B.dylib 0x94acb8e0 pthreadcondtimedwait$UNIX2003 + 72
2 ...ectoryServiceCore.Framework 0x00168409 DSEventSemaphore::WaitForEvent(long) + 191
3 DirectoryService 0x00043200 CSearchPlugin::CheckNodes(tDirPatternMatch, int*, DSEventSemaphore*) + 1120
4 DirectoryService 0x000432f9 CSearchPluginHandlerThread::ThreadMain() + 101
5 ...ectoryServiceCore.Framework 0x00167f83 DSCThread::Run() + 39
6 ...ectoryServiceCore.Framework 0x0016818e DSLThread::_RunWrapper(void*) + 84
7 libSystem.B.dylib 0x94aa46f5 pthreadstart + 321
8 libSystem.B.dylib 0x94aa45b2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x94aa3f66 kevent + 10
1 libSystem.B.dylib 0x94aa46f5 pthreadstart + 321
2 libSystem.B.dylib 0x94aa45b2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x94ac35e2 select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x94aa46f5 pthreadstart + 321
2 libSystem.B.dylib 0x94aa45b2 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x94ab61d5 syscall + 5
1 ...ectoryServiceCore.Framework 0x00167f83 DSCThread::Run() + 39
2 ...ectoryServiceCore.Framework 0x0016818e DSLThread::_RunWrapper(void*) + 84
3 libSystem.B.dylib 0x94aa46f5 pthreadstart + 321
4 libSystem.B.dylib 0x94aa45b2 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x94a734a6 machmsgtrap + 10
1 libSystem.B.dylib 0x94a7ac9c mach_msg + 72
2 libSystem.B.dylib 0x94ad0dc1 machmsg_serveronce + 318
3 DirectoryService 0x00023768 CMigHandlerThread::ThreadMain() + 162
4 ...ectoryServiceCore.Framework 0x00167f83 DSCThread::Run() + 39
5 ...ectoryServiceCore.Framework 0x0016818e DSLThread::_RunWrapper(void*) + 84
6 libSystem.B.dylib 0x94aa46f5 pthreadstart + 321
7 libSystem.B.dylib 0x94aa45b2 thread_start + 34
Thread 2 crashed with X86 Thread State (32-bit):
eax: 0x0028c030 ebx: 0x94fa606b ecx: 0x94e7d334 edx: 0xc018094b
edi: 0x00000001 esi: 0x00600fe0 ebp: 0xb01027e8 esp: 0xb0102678
ss: 0x0000001f efl: 0x00010206 eip: 0x94de1688 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0xc018096b
Binary Images:
0x1000 - 0x10ffff +DirectoryService ??? (???) <4c56e8e1e57b70096f86b84a52d49c0a> /usr/sbin/DirectoryService
0x160000 - 0x16eff3 com.apple.DirectoryServiceCore.Framework 3.5.5 (3.5.5) <29a684df6d0a0fafe87aeabaa5ca72c9> /System/Library/PrivateFrameworks/DirectoryServiceCore.framework/Versions/A/Dir ectoryServiceCore
0x19b000 - 0x19dffc apop.so ??? (???) <af168e2e8b86c66628d8b1d44b646cb7> /usr/lib/sasl2/apop.so
0x1a1000 - 0x1a9fff digestmd5WebDAV.so ??? (???) <192fc897aeea8b4c8fe66dcef8137a95> /usr/lib/sasl2/digestmd5WebDAV.so
0x1ca000 - 0x1ccfff libanonymous.2.so ??? (???) <161902c9ed78dce78b61125c7c155f0f> /usr/lib/sasl2/libanonymous.2.so
0x1e3000 - 0x1e5ffc libcrammd5.2.so ??? (???) <c917c89eefddcfcacf48c939c3af12aa> /usr/lib/sasl2/libcrammd5.2.so
0x1e9000 - 0x1f2ffb libdigestmd5.2.so ??? (???) <c8595204acd0e7cb362b33d008693019> /usr/lib/sasl2/libdigestmd5.2.so
0x1f6000 - 0x1fafff libgssapiv2.2.so ??? (???) <a47ee23249e7c36aee418a6e7fd3a502> /usr/lib/sasl2/libgssapiv2.2.so
0x300000 - 0x358ffc com.apple.DirectoryService.Active Directory 1.6.3 (1.6.3) <aeaf0f5bed2b48a776a4567154f3fa66> /System/Library/Frameworks/DirectoryService.framework/Resources/Plugins/Active Directory.dsplug/Contents/MacOS/Active Directory
0x377000 - 0x38ffe2 dhx.so ??? (???) <8144ab11b8201f120dc87f3ec57d0714> /usr/lib/sasl2/dhx.so
0x39e000 - 0x3a0ffc login.so ??? (???) <03d28ec908a6ed9abee1b25fe87716ef> /usr/lib/sasl2/login.so
0x3a4000 - 0x3abffc libotp.2.so ??? (???) <0b7c8cd165835331c586e49465ef1186> /usr/lib/sasl2/libotp.2.so
0x3b5000 - 0x3b7ffc libplain.2.so ??? (???) <5992f1149ff6cc7fadafa2bfd4ecc00a> /usr/lib/sasl2/libplain.2.so
0x3bb000 - 0x3c0ffc libpps.so ??? (???) <31fe03649320e2f8b5404b179684d23a> /usr/lib/sasl2/libpps.so
0x3c6000 - 0x3c9fff mschapv2.so ??? (???) <5c0fc0400a600f7c2d29ecbf95bc6017> /usr/lib/sasl2/mschapv2.so
0x3cd000 - 0x3cfffc shadow_auxprop.so ??? (???) <b90c297da0fdf1bf0252ea496fbe83f2> /usr/lib/sasl2/shadow_auxprop.so
0x3d5000 - 0x3d7ffd smb_lm.so ??? (???) <b0e54904b8dcecaa7d98c39841d03528> /usr/lib/sasl2/smb_lm.so
0x3db000 - 0x3ddffc smb_nt.so ??? (???) <f927d77c27a795c0e7bb8478a47b83ed> /usr/lib/sasl2/smb_nt.so
0x3e1000 - 0x3e4ff0 smb_ntlmv2.so ??? (???) <a31a5d3a2184c97ecb945c6cbd308da9> /usr/lib/sasl2/smb_ntlmv2.so
0x3f8000 - 0x3f9fff com.apple.odlocate 1.1 (1.1) <58ace87ddfcba42df58856cabf3b6633> /System/Library/KerberosPlugins/KerberosFrameworkPlugins/ODLocate.bundle/Conten ts/MacOS/ODLocate
0x436000 - 0x437ffc com.apple.KerberosHelper.LKDCLocate 1.1 (1.0) <cec0029c7e0345fee6e22aac185376c7> /System/Library/KerberosPlugins/KerberosFrameworkPlugins/LKDCLocate.bundle/Cont ents/MacOS/LKDCLocate
0x8fe00000 - 0x8fe2da53 dyld 96.2 (???) <14ac3b684fa5a31932fa89c4bba7a29b> /usr/lib/dyld
0x90315000 - 0x9039cff7 libsqlite3.0.dylib ??? (???) <6978bbcca4277d6ae9f042beff643f7d> /usr/lib/libsqlite3.0.dylib
0x91d29000 - 0x91d54fe7 libauto.dylib ??? (???) <42d8422dc23a18071869fdf7b5d8fab5> /usr/lib/libauto.dylib
0x91d55000 - 0x9202fff3 com.apple.CoreServices.CarbonCore 786.6 (786.6) <5682aae1e2cf5ae750d5a4dea98c084c> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x922cf000 - 0x92313feb com.apple.DirectoryService.PasswordServerFramework 3.0.3 (3.0.3) <8135bb4f34a3bf02b8c2ca869fe33a42> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x92793000 - 0x92812ff5 com.apple.SearchKit 1.2.1 (1.2.1) <3140a605db2abf56b237fa156a08b28b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x92891000 - 0x928a7fff com.apple.DictionaryServices 1.0.0 (1.0.0) <ad0aa0252e3323d182e17f50defe56fc> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x928a8000 - 0x928dffff com.apple.SystemConfiguration 1.9.2 (1.9.2) <8b26ebf26a009a098484f1ed01ec499c> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x92964000 - 0x929adfef com.apple.Metadata 10.5.2 (398.22) <a6b676925dd832780daf991e79adfebd> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x929ae000 - 0x929bcffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
0x92a17000 - 0x92aa3ff7 com.apple.LaunchServices 290 (290) <61af37aac50984d220dd176f777e3b72> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x92aa4000 - 0x92bdcff7 libicucore.A.dylib ??? (???) <3d8fdaf51c2664ab620f1688203caf26> /usr/lib/libicucore.A.dylib
0x939bf000 - 0x939c3fff com.apple.OpenDirectory 10.5 (10.5) <e7e4507f5ecd8c8cdcdb2fc0675da0b4> /System/Library/PrivateFrameworks/OpenDirectory.framework/Versions/A/OpenDirect ory
0x93ecd000 - 0x93ed1fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x93f4d000 - 0x93f4dffa com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x94105000 - 0x94123fff libresolv.9.dylib ??? (???) <a8018c42930596593ddf27f7c20fe7af> /usr/lib/libresolv.9.dylib
0x94124000 - 0x941a8fe3 com.apple.CFNetwork 339.5 (339.5) <c6565c13b0356e1d4bb99a68398d558b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x94569000 - 0x94619fff edu.mit.Kerberos 6.0.12 (6.0.12) <da7253e3fb7e47e46cb46d47ed320ffc> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x9485e000 - 0x9487cff3 com.apple.DirectoryService.Framework 3.5.5 (3.5.5) <4b81063df189bc462f012a169474fcbc> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x9487d000 - 0x949affff com.apple.CoreFoundation 6.5.4 (476.15) <e2869ad6dc1dd289f21b305b0bea9158> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x94a0c000 - 0x94a13fe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
0x94a14000 - 0x94a71ffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x94a72000 - 0x94bd2ff3 libSystem.B.dylib ??? (???) <98fc91f31f185411ddc46d3225e9af55> /usr/lib/libSystem.B.dylib
0x94dcc000 - 0x94eacfff libobjc.A.dylib ??? (???) <7b92613fdf804fd9a0a3733a0674c30b> /usr/lib/libobjc.A.dylib
0x94ead000 - 0x94ebcfff libsasl2.2.dylib ??? (???) <b9e1ca0b6612e280b6cbea6df0eec5f6> /usr/lib/libsasl2.2.dylib
0x94f87000 - 0x94f8effe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x94fa0000 - 0x9521bfe7 com.apple.Foundation 6.5.6 (677.21) <5cfa0aa8b9b43193955d601ba6c2591a> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x952ea000 - 0x9539cffb libcrypto.0.9.7.dylib ??? (???) <69bc2457aa23f12fa7d052601d48fa29> /usr/lib/libcrypto.0.9.7.dylib
0x953fd000 - 0x95421feb libssl.0.9.7.dylib ??? (???) <c7359b7ab32b5f8574520746e10a41cc> /usr/lib/libssl.0.9.7.dylib
0x95422000 - 0x954dcfe3 com.apple.CoreServices.OSServices 226.5 (226.5) <2a135d4fb16f4954290f7b72b4111aa3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x95ca1000 - 0x95e6ffff com.apple.security 5.0.4 (34102) <f01d6cbd6a0f24f6c13952ed448e77d6> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x966ac000 - 0x966bdffe com.apple.CFOpenDirectory 10.5 (10.5) <6a7f55108d77db7384d0e2219d07e9f8> /System/Library/PrivateFrameworks/OpenDirectory.framework/Versions/A/Frameworks /CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x96d5e000 - 0x96e3fff7 libxml2.2.dylib ??? (???) <1baef3d4972ee789d8fa6c1fa44da45c> /usr/lib/libxml2.2.dylib
0x96e40000 - 0x96e6ffe3 com.apple.AE 402.2 (402.2) <e01596187e91af5d48653920017b8c8e> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x96e70000 - 0x96e94fff libxslt.1.dylib ??? (???) <4933ddc7f6618743197aadc85b33b5ab> /usr/lib/libxslt.1.dylib
0x96e95000 - 0x96e9dfff com.apple.DiskArbitration 2.2.1 (2.2.1) <75b0c8d8940a8a27816961dddcac8e0f> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x96f06000 - 0x96f91fff com.apple.framework.IOKit 1.5.1 (???) <324526f69e1443f2f9fb722cc88a23ec> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x96f93000 - 0x96fc5fff com.apple.LDAPFramework 1.4.5 (110) <cc04500cf7b6edccc75bb3fe2973f72c> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib

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