Why are the programs in my creative cloud not showing?

Hi I've been trying to download programs out of my creative cloud and they're not showing up, I uninstalled and re-installed it back on my computer and I'm still having the same problem. I also upgraded from the single plan to the full plan where I can download everything and I can't download the programs either.
Thanks

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

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