Why are there numbers not showing up on my verizon online call and texts log?

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Why are there numbers not showing up on my call and texts log when i look this up online at verizon? There is one number that my daughter texts and calls a lot i found from her phone log but not one time does it show when i look this up on the Verizon wireless call log??? We all have iphones is there an application or something that can block certain calls from showing up? It clearly has texts on her phone from this number why would it not be on the call log?

Thank you for your reply.
However, wouldn't an iMessage show up different than a text? It looks just like every other text on her phone. We all have iphones in this house and they always show up as texts on the call log but this one number seems to be blocked somehow from showing up on the text log. And there are texts from weeks ago and it's from an actual number not computer or any weird/odd code and yet it never comes across on the text log when i look it up.
If you are correct and it's coming across as iMessage is there a way for me to block texts coming across this way so they all show up on the text log?

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Re: Why are there numbers not showing up on my verizon online call and texts log?

I am having the same problem with texts not appearing on my online text log and have also noticed a huge increase in data since my two sons have had their iPhone 5s. I have the iPhone 4. Two problems here
iPhone users DO appear. In the posted questions and response below, you indicate that if we are all using iPhones then we are not using the Verizon network but using data. HOW DO I STOP THIS DATA USAGE AND RETURN TO USING THE NETWORK? I can't afford the data charges that I am getting.. HELP!! and Thank you.
1.   Re: Why are there numbers not showing up on my verizon online call and texts log?
          SuzyQ   May 11, 2013 8:03 AM (in response to aheath17)
If you are all using iPhones, then it's likely the texts are going through iMessages and therefore use data. Since the texts are not using the Verizon network, but the app, they do not show up in the logs. The app is not specifically blocking the texted numbers from showing up, but the information comes through Verizon as data usage, not numbers texted.

    Sparkyjames81,
Lets figure out just where those texts are going! There are many apps that can be downloaded from the Play Store for Android phones that will allow messages to be sent over the internet, and therefore they are not actually text messages and will not show up in our records. Even Facebook has their own messaging app available that does this.
If you have an iPhone, they come with a service called iMessage that allows for messages to other Apple devices be sent via the internet, and this will also not show up on our records. These are all ways to bypass our actual texting services, and since these messages are not being sent as texts they do not show up on our records.
SarahO_VZW
Follow us on Twitter @VZWSupport

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Why are there numbers not showing up on my verizon online call and texts log?

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