Why can I connect to the iTunes store from my ipad

I'm trying to connect to the app store and it gives me a message saying cant connect

Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if the two stores then work.

Similar Messages

  • TS1363 I can't connect to the itunes store from my Windows Vista PC. I have run diagnostics and itunes have verified my internet connection as positive, but not the secure link to the itunes store. This comes up as failed.  Any suggestions?

    I can't connect to the itunes store from my Windows Vista PC. I have run diagnostics and itunes have verified my internet connection as positive, but not the secure link to the itunes store. This comes up as failed.  Any suggestions?

    everytime I try to open the store it endlessly says "accessing iTunes store" but it never opens.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • I can't connect to the itunes store from my iMac...But can from all other devices?? Any ideas?

    When trying to connect to the itunes store from my imac it says unable to connect to the itunes store at this time...please try again later.  Has been for 2 days now.  I'm able to connect from all other devices, just not our imac.  Any suggestions??

    Hi there Kevdog,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    -Griff W.

  • I cant connect to the itunes store from my ipad

    i cant connect to the itunes store in my ipad even the two movies that i rent before 4 days didnt download

    Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if the two stores then work.

  • Why can't i acess the itunes store from my itunes?

    Someone please give me the answer!!!!

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • When I connect to the iTunes store from my ipad 1 and go to either films or tv the app crashes. If i try to search for a tv programme the app crashes. I am using latest iOS

    When I use the iTunes app to connect to the store, the app crashes when I try to search for a tv programme or film. I can buy stuff that is advertised but searching causes a crash. The same has happened with today's 12 days of Christmas. When i try to download House, the app crashes. Same with day 1, Coldplay, app crashed, missed the offer.

    Thanks for your help. A simple power off/on worked and cured the problem. I'm so used to the iPad being on all the time I forgot the basics.

  • Why can't I access the iBooks store from my iPad?

    The Store link in my iStore app is greyed out. No such problem on my iPhone5..

    I had the same problem and just solved it. If you have Restrictions Disabled OFF for iBookstore in your settings, that's going to block access to the Store. How to check that?
    Settings -> General -> Restrictions -> iBookstore. If OFF is selected, switch it to ON. Voila! :)
    Note that you might have to enter a passcode if -you created one -once you click on "Restrictions".

  • I can't connect to the iTunes Store in my sons iPad, every other apple device we have is working fine. Internet is working also, what should I do?

    Can anyone help me figure out why I can't connect to the iTunes Store through my iPad? My iPhone and iPod touch and computer are working just fine

    Do other apps connect to the internet on the iPad ? If they do then have you tried logging out and back into the account on it (Settings > iTunes & App Store), disconnecting and reconnecting to your network, and/or tried a soft-reset ?

  • I can't connect to the itunes store and have some problems with other websites. Some websites load OK. I had the same problem on my iPad and changed the DNS, but don't want to do this on my iMac, anyway, surely I should have my router's DNS?

    I can't connect to the iTunes store from my iMac and have problems loading a number of other websites, however some websites load perfectly well. I have had the iTunes store issue on my iPad and resolved it by changing the DNS but surely I should use the DNS for my router. I don't really want to change it for the iMac as I access secure sites with it to internet shop.
    Any ideas, I was going to try loading Chrome but can't get it without going through the iTunes store. Anyway, that is treating the symprom not the cause.

    Adding Open DNS codes to your Network Preferences, should give good results in terms of speed-up as well as added security, (including anti-phishing and redirects) (Full information about Open DNS is here: http://www.opendns.com/home/nobloat ) and further independent information can be read here:
    http://reviews.cnet.com/8301-13727_7-57338784-263/free-dnscrypt-tool-enhances-ma c-web-security/?tag=mncol;txt
    and here:
    http://www.macworld.com/article/1146064/troubleshootdns.html?t=234
    Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:
    208.67.222.222
    208.67.220.220
    (You can also enter them if you click on Advanced and then DNS)
    Sometimes reversing the order of the DNS numbers can be beneficial in cases where there is a long delay before web pages start to load, and then suddenly load at normal speed:
    http://support.apple.com/kb/TS2296

  • Cannot connect to the iTune Store from within iTunes.

    Can not connect to the iTunes Store from within the iTunes program on my PC. Using iTunes 10.4 on a XP Sp3 system. Everything worked fine until a few days ago. Now the iTunes Store (Store) will not open. Tried rollback, disabling firewall, anti-virus etc. Not working. iTUnes Diagnostic says I can connect to the net but the screen remains blank, except "No connection to firmware update server" is listed in the Diagnostic.

    Yes, I am running AVG Anti-Virus Free and was using Comodo Firewall. Uninstalled everything, iTunes Store still would not appear. Now using AVG and Windows Firewall, still can not get Store to come up. Diagnostic follows:
    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    GATEWAY 831GM
    iTunes 10.4.0.80
    QuickTime 7.7
    FairPlay 1.12.20
    Apple Application Support 2.0.1
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.4.1.2
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.2 (333.2)
    Gracenote SDK 1.9.1.485
    Gracenote MusicID 1.9.1.102
    Gracenote Submit 1.9.1.133
    Gracenote DSP 1.9.1.43
    iTunes Serial Number 0012ABA010AA0F38
    Current user is an administrator.
    The current local date and time is 2011-08-16 18:21:15.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    ATI Radeon HD 3400 Series
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 10.4.0.80 is currently running.
    iTunesHelper is currently not running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:          {11221FB9-2BC2-4E8D-A170-06A6BEBCCB07}
    Description:          Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
    IP Address:          192.168.0.103
    Subnet Mask:          255.255.255.0
    Default Gateway:          192.168.0.1
    DHCP Enabled:          Yes
    DHCP Server:          192.168.0.1
    Lease Obtained:          Tue Aug 16 17:24:27 2011
    Lease Expires:          Tue Aug 23 17:24:27 2011
    DNS Servers:          192.168.0.1
    Active Connection:          LAN Connection
    Connected:          Yes
    Online:                    Yes
    Using Modem:          No
    Using LAN:          Yes
    Using Proxy:          No
    SSL 3.0 Support:          Enabled
    TLS 1.0 Support:          Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2011-08-16 18:19:43.
    Ran another test today an hour or so ago, same result except "Connection attempt to firmware up......" failed.

  • Why can't i connect to the itunes store on my ipad?

    why can't i connect to the itunes store on my ipad?

    Hello gtsowen,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Best of luck,
    Mario

  • Hi guys... Why my ipad2 can't connect to the iTunes store...every time it is write cannot connect to iTunes store...plsss help

    Hi guys... Why my ipad2 can't connect to the iTunes store...every time it is write cannot connect to iTunes store...plsss help

    Hi there,
    There is likely something wrong with your network connection. I have posted a link below, with some steps which I reccomend you take.
    iOS: Network Troubleshooting
    Any other questions, just ask,
    Nathan

  • Why can't I buy an In-APP purchase? It says that I can not connect to the iTunes Store and that I will have to contact iTunes Store Support.

    Hey everyone
    With my iPhone 4S I purchased the NAVIGON Europe App, downloaded needed files and maps within the App and all worked fine. But when I try to buy certain add-ons via In-App purchase I get a window telling me that it can'T connect to the iTunes store and that I have to contact iTunes store support.
    This is what I have already tried to make it work:
    Reset my iphone via iTunes (set it up as new iPhone)
    Changed itunes store payment option from Click&Buy to credit card
    restarted iPhone several times
    scratched my head
    checked restrictions under settings in iPhone: all is correct; in-App purchases allowed
    chewed my lip
    finally sent a message to the itunes store support.. waiting for their answer
    no changes so far. I still get the same error message.
    Any ideas?
    hugs
    malzi

    You will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1368 I can not connect to the ITunes store. I have updated my apple ID and made sure that everything is set correctly. However, I can not purchase or update any apps no matter what I do. My partner has the same phone and hers works perfectly. I'm not su

    I can not connect to the ITunes store. I have updated my apple ID and made sure that everything is set correctly. However, I can not purchase or update any apps no matter what I do. My partner has the same phone and hers works perfectly. I'm not sure how to sort this out. Please help
    Thanks
    Andy

    I've been having this problem for weeks and have found no solution to it. There are lots of other people with this issue too if you look back on the boards. I even e-mailed AND called Apple and have had no luck. I tried all the suggestions they gave me and all the ones I found on here- nothing worked. I even uninstalled and re-installed iTunes (boy was that a pain!) and no difference.
    The weird part is that I have an old laptop that works and if I buy music with the laptop I can download it with my regular computer buy buying does not work on my regular computer. That tells me it's not a connection issue. I can't get to my account either.
    I can't figure out why an issue that has kept so many people from purchasing a product has been ignored!

  • Why can't I access the itunes store now that I have done the update of IOS7.0.2

    Why can't. I access the itunes store since I have done the update IOS7.0.2

    Hey khedhuntr,
    I would go through the recommended troubleshooting steps in here to see if that resolves the connection issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Welcome to Apple Support Communities!
    All the best,
    Delgadoh

Maybe you are looking for

  • Hang in Mapping editor Canvas in OWB 10G r2

    For the second time I have problem with the mapping editor. All objects and mappings are invisible. The background color is grey, and it's not possible to drag new objects into the canvas. The only workaround I have found, is a full new installation

  • Expressions and Defining High/Low Limits

    I have an accuracy requirement to assign a 1.5% and a 1% High/Low  from a previous test.  The previous test is a Numeric Array where the first 12 values have to be assigned a 1.5% limit and the remaining 4 have a 1% limit.   Is there a way to do two

  • CS2 Reinstalled - Now Won't Open

    Several weeks ago, iMac G5 crashed.  Reinstalled Mac OS (archive and install) and updated all the way back to 10.4.11.  Moved files from Previous System to new System.  Clearly didn't get 'em all moved.  Photoshop CS2 was a  little erratic, but it wo

  • Xperia Z3 sudden black screen

    Hello! I have a problem with my device. While I was taking some pictures, my Xperia Z3 decided to turn its screen black, without any reason. The colors faded and in a few seconds the screen went blank. I know my phone is stll working because when I p

  • Help! Getting the index of a Character from the Characters collection

    so, in a script i need to remove the text from the begining of the paragraph until the first tab (or dot or colon or "something") charater as simple and as fast as posible. i was hoping for something like myText=myParagraph.characters.itemByRange(0,"