Why can I connect to the iTunes store from my ipad
I'm trying to connect to the app store and it gives me a message saying cant connect
Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if the two stores then work.
Similar Messages
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I can't connect to the itunes store from my Windows Vista PC. I have run diagnostics and itunes have verified my internet connection as positive, but not the secure link to the itunes store. This comes up as failed. Any suggestions?
everytime I try to open the store it endlessly says "accessing iTunes store" but it never opens.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
When trying to connect to the itunes store from my imac it says unable to connect to the itunes store at this time...please try again later. Has been for 2 days now. I'm able to connect from all other devices, just not our imac. Any suggestions??
Hi there Kevdog,
I would recommend taking a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
-Griff W. -
I cant connect to the itunes store from my ipad
i cant connect to the itunes store in my ipad even the two movies that i rent before 4 days didnt download
Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if the two stores then work.
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Why can't i acess the itunes store from my itunes?
Someone please give me the answer!!!!
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
When I use the iTunes app to connect to the store, the app crashes when I try to search for a tv programme or film. I can buy stuff that is advertised but searching causes a crash. The same has happened with today's 12 days of Christmas. When i try to download House, the app crashes. Same with day 1, Coldplay, app crashed, missed the offer.
Thanks for your help. A simple power off/on worked and cured the problem. I'm so used to the iPad being on all the time I forgot the basics.
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Why can't I access the iBooks store from my iPad?
The Store link in my iStore app is greyed out. No such problem on my iPhone5..
I had the same problem and just solved it. If you have Restrictions Disabled OFF for iBookstore in your settings, that's going to block access to the Store. How to check that?
Settings -> General -> Restrictions -> iBookstore. If OFF is selected, switch it to ON. Voila! :)
Note that you might have to enter a passcode if -you created one -once you click on "Restrictions". -
Can anyone help me figure out why I can't connect to the iTunes Store through my iPad? My iPhone and iPod touch and computer are working just fine
Do other apps connect to the internet on the iPad ? If they do then have you tried logging out and back into the account on it (Settings > iTunes & App Store), disconnecting and reconnecting to your network, and/or tried a soft-reset ?
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I can't connect to the iTunes store from my iMac and have problems loading a number of other websites, however some websites load perfectly well. I have had the iTunes store issue on my iPad and resolved it by changing the DNS but surely I should use the DNS for my router. I don't really want to change it for the iMac as I access secure sites with it to internet shop.
Any ideas, I was going to try loading Chrome but can't get it without going through the iTunes store. Anyway, that is treating the symprom not the cause.Adding Open DNS codes to your Network Preferences, should give good results in terms of speed-up as well as added security, (including anti-phishing and redirects) (Full information about Open DNS is here: http://www.opendns.com/home/nobloat ) and further independent information can be read here:
http://reviews.cnet.com/8301-13727_7-57338784-263/free-dnscrypt-tool-enhances-ma c-web-security/?tag=mncol;txt
and here:
http://www.macworld.com/article/1146064/troubleshootdns.html?t=234
Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:
208.67.222.222
208.67.220.220
(You can also enter them if you click on Advanced and then DNS)
Sometimes reversing the order of the DNS numbers can be beneficial in cases where there is a long delay before web pages start to load, and then suddenly load at normal speed:
http://support.apple.com/kb/TS2296 -
Cannot connect to the iTune Store from within iTunes.
Can not connect to the iTunes Store from within the iTunes program on my PC. Using iTunes 10.4 on a XP Sp3 system. Everything worked fine until a few days ago. Now the iTunes Store (Store) will not open. Tried rollback, disabling firewall, anti-virus etc. Not working. iTUnes Diagnostic says I can connect to the net but the screen remains blank, except "No connection to firmware update server" is listed in the Diagnostic.
Yes, I am running AVG Anti-Virus Free and was using Comodo Firewall. Uninstalled everything, iTunes Store still would not appear. Now using AVG and Windows Firewall, still can not get Store to come up. Diagnostic follows:
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
GATEWAY 831GM
iTunes 10.4.0.80
QuickTime 7.7
FairPlay 1.12.20
Apple Application Support 2.0.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.2 (333.2)
Gracenote SDK 1.9.1.485
Gracenote MusicID 1.9.1.102
Gracenote Submit 1.9.1.133
Gracenote DSP 1.9.1.43
iTunes Serial Number 0012ABA010AA0F38
Current user is an administrator.
The current local date and time is 2011-08-16 18:21:15.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
ATI Radeon HD 3400 Series
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.4.0.80 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {11221FB9-2BC2-4E8D-A170-06A6BEBCCB07}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 192.168.0.103
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Tue Aug 16 17:24:27 2011
Lease Expires: Tue Aug 23 17:24:27 2011
DNS Servers: 192.168.0.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-08-16 18:19:43.
Ran another test today an hour or so ago, same result except "Connection attempt to firmware up......" failed. -
Why can't i connect to the itunes store on my ipad?
why can't i connect to the itunes store on my ipad?
Hello gtsowen,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Best of luck,
Mario -
Hi guys... Why my ipad2 can't connect to the iTunes store...every time it is write cannot connect to iTunes store...plsss help
Hi there,
There is likely something wrong with your network connection. I have posted a link below, with some steps which I reccomend you take.
iOS: Network Troubleshooting
Any other questions, just ask,
Nathan -
Hey everyone
With my iPhone 4S I purchased the NAVIGON Europe App, downloaded needed files and maps within the App and all worked fine. But when I try to buy certain add-ons via In-App purchase I get a window telling me that it can'T connect to the iTunes store and that I have to contact iTunes store support.
This is what I have already tried to make it work:
Reset my iphone via iTunes (set it up as new iPhone)
Changed itunes store payment option from Click&Buy to credit card
restarted iPhone several times
scratched my head
checked restrictions under settings in iPhone: all is correct; in-App purchases allowed
chewed my lip
finally sent a message to the itunes store support.. waiting for their answer
no changes so far. I still get the same error message.
Any ideas?
hugs
malziYou will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I can not connect to the ITunes store. I have updated my apple ID and made sure that everything is set correctly. However, I can not purchase or update any apps no matter what I do. My partner has the same phone and hers works perfectly. I'm not sure how to sort this out. Please help
Thanks
AndyI've been having this problem for weeks and have found no solution to it. There are lots of other people with this issue too if you look back on the boards. I even e-mailed AND called Apple and have had no luck. I tried all the suggestions they gave me and all the ones I found on here- nothing worked. I even uninstalled and re-installed iTunes (boy was that a pain!) and no difference.
The weird part is that I have an old laptop that works and if I buy music with the laptop I can download it with my regular computer buy buying does not work on my regular computer. That tells me it's not a connection issue. I can't get to my account either.
I can't figure out why an issue that has kept so many people from purchasing a product has been ignored! -
Why can't I access the itunes store now that I have done the update of IOS7.0.2
Why can't. I access the itunes store since I have done the update IOS7.0.2
Hey khedhuntr,
I would go through the recommended troubleshooting steps in here to see if that resolves the connection issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Welcome to Apple Support Communities!
All the best,
Delgadoh
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