Why can I not access My iPhone on my Air - they have the same cloud account - same iTunes - logged onto the same wifi network... and connected via USB - difficult much?!its killing me ahhh my screen smashed and i want access to my iPhone on my macbook

Why can I not access My iPhone on my Air - they have the same cloud account - same iTunes - logged onto the same wifi network... and connected via USB - difficult much?!its killing me ahhh my screen smashed and i want access to my iPhone on my macbook..
why is it sooo hard still --- can anyone inform me on this miracle app please
thank you
sincerely
Theigalaxy

find my iphone is something one needs to activate on the phone itself using the same appelID is nowhere near enough
if it is then one can track, play a sound and remote whipe it from
www.icloud.com
if your screen is smashed and you think you can use find my iphone to get any data from your phone you are sadly mistaken

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