Why can I not play music through my headphones while the power cord is plugged in?

When my headphones and power cord are plugged in at the same time, audio will not play through the headphones, and the volume bar goes away. Why?

What is the other end of the power cord plugged in to? If it isn't an Apple wall adapter the phone probably sees it as an audio device.

Similar Messages

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    Trouble shooting here so please don't take offense at what might seem to be basic questions.
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    Can you check the jumper cable you are using in car with another device to make sure it works? (We had to buy a  male to male adapter with a smaller diameter tip to connect my wifes iPhone 4S to the Aux port in her car because the tip on the actual cable was too wide at the top. But that was because of the size of the opening in her case)

  • Why can I not play music I have paid for?

    About 2 years ago, for the first time I bought an album from the itunes store on the same computer I currently am using. I was able to listen to it fine. I don't reguarly download from the itunes store, but the music that I have done, for some bizarre reason, I now am refused access to. I cannot figure it out. At first it refused my password (which I was so sure was entirely correct, but nevermind) so I changed it successfully.
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    Trouble shooting here so please don't take offense at what might seem to be basic questions.
    Can you hear through your earbuds when plugged into the phone jack on your iPhone?
    Is the sound turned on on the side of the phone?  If you can see orange on the sound switch it is turned off.
    Have you tried to restart your phone?  Press both Home and Sleep/Wake buttons at the same time and wait for Apple logo to appear? (LIke rebooting a PC)
    Can you check the jumper cable you are using in car with another device to make sure it works? (We had to buy a  male to male adapter with a smaller diameter tip to connect my wifes iPhone 4S to the Aux port in her car because the tip on the actual cable was too wide at the top. But that was because of the size of the opening in her case)

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    it's a hardware malfunction
    https://discussions.apple.com/thread/1343532?start=315&tstart=0

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    Why is my ipod touch not playing music through a docking station?

    Did it work before with this iPod?
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  • After ios 8 update I can no longer play music through my car. I have a 2012 Nissan Rogue - whihc has its own cable made to use with iPhone 4 - I use a apple adapter to converst to use with 5.

    After ios 8 update I can no longer play music through my car. I have a 2012 Nissan Rogue - which has its own cable made to use with iPhone 4 - I use a apple adapter to converst to use with 5. Has been working fine up until update. Is there a fix for this? The car does not have usb

    Here I come to save the daaaaaaaaaay!!!
    Had the same issue with my Nissan Rogue 2011.
    This listed below will fix it...
    Go to General > Restrictions > CarPlay -- Make sure Carplay is DISABLED. (The new IOS 8 enables this on default)
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    Okay so my IPod touch 4 won't play music through any headphone I put into the port. I've tried it with 4-5 different headphones but it still won't work.  How can I fix this? This isn't the first time something like this has happened but it has never stayed this way for such a long time. If I have to send it in for repairs I will but I'm not sure if its under warranty

    To check for warranty coverage:
    https://selfsolve.apple.com/agreementWarrantyDynamic.do
    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
    Try the following to rule out a software problem
    - Reset the iOS device. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
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    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
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    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
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    If not under warranty Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for theother 4Gs. They do not fix yours.
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    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
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    My 30-pin dock is connected to my lightning to 30-pin connector which is connected to my iPod touch 5g. But my iPod will only charge, and will not play music through my dock, only through the iPod's internal speaker. Help please!

    Have you tried resetting both the iPod and dock? To reset the iPod, press and hold the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
    To reset the dock, unplug it and plug it back in.
    B-rock

  • Why can I not buy music and movies from the SA site with my SA credit card???

    Why can I not buy music and movies from the SA site with my SA credit card???

    I'll answer myself after reading the threads, now I am so sorry I bought the dam thing!!

  • Why can I not order music from other countries

    Hello,
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    O.K. Everything seems to be in order now!
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    Ipod Touch (3rd gen) is not playing music through doc.  No problem until yesterday.  It still works fine off doc but as of yesterday it will only either charge (most of the time) or play music (rare), Not both.  Also the message "accessory is not supported by ipod touch" periodically shows up on the ipod touch screen.
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    hi, my brand new iphone 4 will not play music through my music app but it will play videos through youtube and will play the sounds throught my games and will play text tones and facetime ect. what is wrong?

    At least I'm not the only one with the issue. I was looking it up so see if others had the same problem and found a bunch of posts about it. I'm assuming it's not the phone then, it's the software. Should I bring it to the Apple Store? Replacing the phone seems stupid, because the phone isn't really the problem. It's the software! Maybe the iOS 5.0.2 will fix it???  I don't really want to wait though, it's a pain. If a lot of people have this issue it should get Apple's attention. They need to do something to fix it, ASAP!

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