Why can I not sync my iPod Classic?!
When trying to sync my iPod classic iTunes says it cannot be synced because "the required folder cannot be found". I have a PC and I have no problems syncing my iPhone 5c and iPad 3. Is there anyway I can fix this?
You may want to check ur settings. when you plug in ur ipod make sure it is highlighted then at the top of the page you will see tabs Summary Music Podcast Info....click on the MUSIC tab...in that box there will be 2 options:
Sync Music
Entire Music Library
Selected playlist, artist, albums, and genres
MAKE SURE YOU HAVE CHECKED OFF ENTIRE MUSIC LIBRARY
I hope this works....Let me know
Similar Messages
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Why can't I sync my ipod classic?????? Says can't be read or written!!!!
Please helpppp!!! Some error pops in all the time. Has been a while.
Likely corrupted hard drive of your iPod
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921�
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevant_history/2004/11/meeting_the_sad.html#comment -10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote -
Why can I not sync my iPod Nano 3rd Gen to my iTunes 9.1.1?
My daughter mistakenly downloaded the latest iTunes version which does not work with my older iPod Nano 3rd gen. Before all this happened I was running version 9.1.1 which was working beautifully. After uninstalling the updated version and reinstalling the 9.1.1 version, I cannot restore nor sync my music to the iPod Nano. I would just be happy having things the way they were previously. Any tips??? Thanks.
Go to the Apple icon in the upper left corner and select 'About this Mac' - it will show you which version of OSX you are using.
Read this KB from Apple - http://support.apple.com/kb/ph12113
MJ -
Why can i not sync my Ipod music?
I purchased songs on my Ipod touch, but when i tried to sync it to my computer, it got rid of my songs (over 100) that i got from the itunes app. The app wont let me re-download the songs without paying for them agian. What is going on??
What ahppens when you try?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
Do the songs play in iTunes?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod -
Why Can't I Update My Ipod Classic to 2.0.5
Dear Apple
I have heard that there is a 2.0.5 version for the IPod Classic but when i go to itunes and click on check for updates
it says 2.0.4 is the latest version why can't i update my ipod classic is there a problem please help me beacuse i dont
understand it Thank You.I am posting here in case someone can enlighten me.
My wife recently acquired an iPod classic 160 GB (MC297 – 2.0.4) and because of the volume cap imposed by EU, this it is not enough for me. I want to buy one too but with firmware 2.0.5 were I can chose to remove the EU volume cap.
The problem is, not only Apple doesn’t let you upgrade 2.0.4 to 2.0.5 but they also do not print on the box what firmware comes with the iPod that’s inside.
Also, most shops will not just unsealed the iPod for you to confirm what firmware are you “buying”.
I have been into a shop with an iPod on firmware 2.0.5 on display and the serial was 8K….ZU which by doing a search on Apple’s website, it was made late 2009. My wife’s iPod serial number starts and finishes with the exact number/letters, thus also being “late 2009” but with 2.0.4 firmware.
In other words, while I am aiming to get an iPod with the 2.0.5 firmware, it seems virtually impossible to be absolutely sure what are you getting inside the box.
Does anyone know what serial numbers are comprised the iPods with 2.0.5 firmware.
Also, the model of my wife’s iPod 2.0.4 is MC 297 QL/A. Does anyone knows what the “QL/A” stands for? I seems to remember that the iPod on firmware 2.0.5 being a QL/C but in can’t remember for sure.
Any help would be appreciated. -
Brand new computer with Windows 8.1 will not sync to iPod Classic 120G. Windows does not recognize anything but iPod Touch? Is there a simple solution. Diagnostics have run and failed to point to a fix.
Might be worth tearing down the whole iTunes install and starting over...
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
Why can i Not reset my ipod 4g to 6.0?
Why can i Not reset my ipod 4g to 6.0?
Apple does not support iOS downgrades.
The current version for the 4th generation iPod Touch is iOS 6.1.5 -
Why can I not sync all of my songs on my itouch.. Previously had over 4800 songs on itouch after a factory reset and new sync of the same unaltered files the itouch will only hold 2800 songs before it runs out of space.. Again same songs/files. any one got a clue?
Before you restored it, did you check that box on the sync screen that downconverts the songs to a slower bitrate? That's the only thing that I can think of other than you adding more of other things (apps, pictures, videos, etc.) this time around but not the last time
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Why can i not update my ipod keeps saying connection timedout
Why can i not up date my ipod 4th gen keeps timeing out inernet connection woking fine.
Temporarily disable any anti-virus or firewall software before doing the update.
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Hi I have just aquired a new MacBook Air and I want to stop using my old Dell laptop as my itunes synch with my ipod. Can I now sync the Ipod with the itunes account on my new Macbook? I am worried it will take hours to synch if I choose the erase and synch option?
Is all the content from your iTunes library on the old Dell laptop now on your MacBook air? If you copied the entire iTunes folder and copied it over the existing iTunes folder, your iPod will still think it is being synced to the same iTunes library and there would be no need to do an erase and sync.
B-rock -
ITunes says it can not sync my Ipod Classic
I have an 80 gb Ipod classic ( in great condition! ) that I have used over the past year with iTunes. I have a acurrent version of iTunes. I am trying to add more tracks and when I plug it in, it says that my ipod is corrupt and may need to be reset. It attempts to connect and downlaod new software and it kicks it out and says it is not possible. What can I do??
Sorted it out. If anyone has this problem i reccommend visiting http://forums.ilounge.com/ipod-classic-ipod-5g-video/237546-ipod-classic-80gb-fr eezes-itunes-need-restore-plz-help-2.html#post1403546 there's some pretty good advice on it. have to go into control panel and re-format iPod into NTFS file. good luck.
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Purchased songs will not sync with ipod classic
` Just purchased iTunes songs and can not get them to sync with my ipod classic. Have never had problems in past
in another discussion I read that you are supposed to rebuy the games from itunes store
I am having the same problem with my new 120gig classic
ip address http://discussions.apple.com/search.jspaq=game&dateRange=last90days&numResults=3 0&rankBy=9&threadID=1831211 -
A youtube movie clip will not sync with Ipod classic
I downloaded a short movie clip from youtube using Vdownloader. The clip downloaded to my movies in Itunes.
However it will not sync with my Ipod classic, and comes up with the error message "the olympics opening sequence was not copied to the Ipod, because it can not be played on this ipod."
Previous movies using Vdownloader have copied to the Ipod okay. I am running on Windows XP.
Any help would be appreciated.Let's just say that if your mvies are rent or bought, they are possible for snycing on your classic, but if they are downloads they won't be able to sync on your classic...
Rage Rex -
WHY CAN I NOT SYNC THE NOTES AREA IN OUTLOOK CONTACTS WITH THE IPHONE
when i make changes to the notes area in my outlook contact and than sync, it returnes back to the original notes and will not accept my changes
Jayden0201 wrote:
I upgraded my computer, so I had to reinstall iTunes... I don't understand why I cannot just simply sync the music off of my iPod Touch that I didn't buy with iTunes to my library... The only music that is syncing is the music that I bought through iTunes... WHY CAN"T IT JUST BE SIMPLE?!
To help prevent piracy.
You don't have the old computer or a backup of it?
See this -> https://discussions.apple.com/docs/DOC-3991 -
Itunes 10.6.1.7 will not sync with ipod classic. When is Apple going to fix this!!!!
After upgrading to the latest version of iTunes - 10.6.1.7 my iPod classic is not recognized and I cannot sync it.
The iPod does appear as a drive on my computer (with Windows XP). The screen message syas the ipod is corrupted. Did a disk check on ipod in disk mode and tried again. No success.
I've gone through the steps for troubleshooting;
It worked fine before I upgraded iTunes and I'm at a loss on how to fix this.Try the steps listed on the linked pages in the answer below you up to the restore part. If it looks good, trying doing a System Restore in Windows XP to the day before you upgraded it, reverting it back to the older version of i-tunes. But, if something in the previous steps points to a hard drive issue, this won't help you.
Regards,
Brian
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