Why can not login?

I install a large sun vdi environment, have about 200 vm. But I found some vm have a login problem.
This vdi environment is sun ray 2+ sun ray server 4.1 + vdc 2.0 + vc + ESX 3.5CSmart Card static point to a vm, not use vm pool.
If user remove them smart card a long time, when insert card they can get the windows xp vm login screen, but input username and password can't into windows xp, the login screen show again.
We must login the vm at console in vmware vc, the user's login operate ok.
This problem not a large-scale error, only some smart card have.
Why? Can you help me?
Thank you.

I install the the latest svdc patches but this problem is also. I change the kiosk mode from use vdc to CDE add a application (script) yet, because it's can simplify the infrastructural. Now, my VDI is only use SRSS and kiosk, but have this error also.
I try in SRSS solaris from Sun Ray and use uttsc command to connect a VM, but the uttsc command give me a error message as following: uttsc Segmentation Fault.
I try to use microsoft rdp client on Windows XP to connect the same VM, it's right, why? It's the uttsc command on Solaris has difference of the MS RDP Client?
Because not all of the VMs has this error, and use uttsc command can connect to the correct VM, I think this error is cause for VM, or some application installed on VM. The uttsc command error report is cause the VM disconnect the RDP from uttsc.
By the way, I think when I see the windows login windows, the RDP already connect to the VM, does that mean VM's RDP can connected(this VM's RDP was opened) but this error is disconnect by some application or windows setting. it's right?
I search the uttsc error report use google, found have another one have this problem, link is: http://www.filibeto.org/pipermail/sunray-users/2008-July/009957.html
Thank you.

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