Why can't I back up my iPhone using my iCloud?

My family just recently switched from T-mobile into AT&T, and my T-Mobile iPhone 5s has absolutely no service at all but I am still able to use it with WiFi, I have been trying to back up my things from my T-Mobile iPhone 5s into my icloud because I received a new phone from AT&T, but my T-Mobile iPhone is not letting me back up anything from my phone into my iCloud.
How else can I back up my things into my iCloud?

What is the error message provided when manually selecting to update your iPhone's iCloud backup direct on the iPhone?

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Why can't I back up my iPhone 4S to iCloud via my Mac?

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Hello paulfromclarendon hills,
Thanks for using Apple Support Communities.
To backup your iPhone, you can either use iCloud on your iPhone, or use iTunes on your computer. Take a look at the support article below to learn more about backing up your iOS device.
Back up and restore your iOS device with iCloud or iTunes
Take care,
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You're welcome, and I agree that it needs to be fixed.
www.apple.com/feedback is where you can give your feedback to Apple as well as here.

Why can't i back up my iphone on icloud

I have not been able to back up my iPhone 4s since April 7, 2012 despite multiple attempts to do so. I have more than 51.1 of the 55 MB available on my iCloud for storage. Any suggestions?

You can't view your back up files at icloud.com.
You can't view your camera roll and you can't view your Photo Stream files at icloud.com.
The icloud back up plan allows you to "restore" your iOS device from the files you backed up at icloud.com.

Why can't I back up my iPhone to iCloud?

I have been trying to backup my iPhone 4 for hours now. I was able to backup my iPod Touch, but not my iPhone. I have purchased more storage, but that did not help. It says I have 11 GB of free space left and only 3 GB to back up on my iPhone and just over 2 GB to back up on my iPod. I have tried multiple times to back it up and it says "Estimating time remaining..." and then nothing happens. It will say that the backup was incomplete. I delete the incomplete backup and start over and get the same results. I have 15 GB of storage total, but nothing is working. The progress bar never moves but the spiral continues to move next to "Backing up..." Also, I have tried to do it via iTunes and it says it has backed up but on my iPhone it stills says there has never been a backup to my cloud. I have tried to back it up with it connected to my PC (Sony-Vaio) and connected to a wall outlet with the same results. I am trying to be as detailed as possible without being annoying. All I have selected on my iPhone to backup is Contacts, Documents (Of which I have none) and Photos with Find My iPhone selected to ON. My iPod is not even the most current generation, so not sure that makes a difference. It backed up in less than 1 minute. At the time of completion of this post, the progress bar has not moved. Help please! Thank you even if you have no answers!

How long are you leaving it to backup and how fast is your internet connection?
Backing up 3GB of data to a remote server can take many, many hours, especially if your internet up-speed is slow.

Why can't I back up ,y iPhone 5. In iTunes it tell me it cannot start a session to back-up!

When I sync the iPhone 5, I get an error mess saying "cannot start a session" when it trys to bask it up. THe sync goes well excpt for backing it up, what is causing this as I need to back-up my phone?

How long are you leaving it to backup and how fast is your internet connection?
Backing up 3GB of data to a remote server can take many, many hours, especially if your internet up-speed is slow.

Why can't I back up my iphone 4 on itunes anymore.

I bring up itunes on my HP laptop and then connect my iphone 4. When I click file, devices the option to backup is greyed out (I cannot click on it).

Hi lindafromqld!
Here is an article that will help you troubleshoot this issue with your ability to create a backup:
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/ts2529
Thanks for using the Apple Support Communities!
Cheers,
Braden

Why can't i back up my iphone to my computer?

I want to transfer apps and data from my old 3G to my new 4GS but can't get my computer to back up the old phone....
Is it because I'm using a new computer from the one I originally synced my old 3G with?

Is it because I'm using a new computer from the one I originally synced my old 3G with?
Ya think?

Why can't I back up my iPad stuff to icloud?

HI I am trying to get my iPad backed up on icloud but I need to upgrade to ios8. But I can't do that as I am 1 GB short on my iPad. So I bought more space 20gb but I still can't do it. Can anybody help? It just keeps saying I don't have enough space. I can't delete my photos as they are not backed up in the first place so I am in a catch 22...thank you

Hello paulfromclarendon hills,
Thanks for using Apple Support Communities.
To backup your iPhone, you can either use iCloud on your iPhone, or use iTunes on your computer. Take a look at the support article below to learn more about backing up your iOS device.
Back up and restore your iOS device with iCloud or iTunes
Take care,
Alex H.

I had backed up my IPhone 4s on iCloud on Jan 19. I am now trying to do another back up but it says the time required is 7 hours. It appears to long a time for 1GB of data stored on the iCloud. Can someone help me please?

I had backed up my IPhone 4s on iCloud on Jan 19. I am now trying to do another back up but it says the time required is 7 hours. It appears to long a time for 1GB of data stored on the iCloud. Can someone help me please?

To be honest, that sounds about right.
For example on my 8Mbps (megbits) down service I get around 0.4Mbps upload. That is the equivalent of (very approximately) 3Mb (megabytes) per minute or 180Mb per hour. Over 7 hours that would be just over 1Gb.
Obviously, it all depends on your connection speed, but that is certainly what I would expect, and that is why I use my computer for backing up, not iCloud. So much quicker.

If Iq backup my iPhone using my icloud can someone else using the same Apple ID as me back up their iPhone to icloud?

If Iq backup my iPhone using my icloud can someone else using the same Apple ID as me back up their iPhone to icloud?

If they sign into your iCloud account with your ID, their iCloud backup would then be in your account. However, they would also be sharing your iCloud account and any data they sync with the account (contacts, calendars, etc.) will be merged with yours and the merged list will appear on both phones. They would also be able to access your email account and their photo stream photos would be merged with yours (as you would be sharing the same photo stream). Furthermore, if they are using iOS 7 and turn on Find My iPhone while signed into your account, their phone will require your iCloud ID and password in order to be turn off Find My iPhone, sign out of iCloud or erase and reactivate their phone.
Unless you wish to share all this data, and have the other person's data merged with yours you should do this. (iCloud accounts are really designed to be used by a single person.)

I lost my Iphone 3GS. My brother has given me his Iphone 4 now. We both use the same notebook to update and sync our phones. I would like to know how can i reconnect back to my account using the Iphone which was previous used by my brother.

I lost my Iphone 3GS. My brother has given me his Iphone 4 now. We both use the same notebook to update and sync our phones. I would like to know how can i reconnect back to my account using the Iphone which was previous used by my brother.

If you are saying that you both have iCloud accounts and use the same icloud ID, then yes, the contacts will be deleted. The idea is that all devices using the same icloud ID are kept in sync. You need to use different IDs. You can keep the same iTunes ID so you can share the songs and apps. But use different icloud IDs.

I can no longer back up my iphone to my computer on selecting 'sync'. I can back up to iCloud but I get an error message telling me I cannot backup to my Mac. Can any one help? It's driving me crazy!

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Hello joelfromn. charleston,
It seems you are unable to activate iMessage on a device with no carrier service. The following article provides information regarding activation issues:
If you get an error when trying to activate iMessage or FaceTime - Apple Support
Check your device settings
Make sure that you’re connected to a cellular data or Wi-Fi network. If you're using an iPhone, you'll need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
Go to Settings > General > Date & Time and make sure that your time zone is set up correctly.
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D

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We are certainly able to use our own music. I do it often.
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You must have had find my iPhone on, or it was locked by your phone carrier.
Call your our cell carrier first.
then log on to a computer to iCloud to erase your iPhone.
NOW... You will be able to setup with a backup.

Why can't I back up my iPhone using my iCloud?

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