Why can't I create a new user preset?

Hi there,
I recently got Adobe Lightroom 5 - upgraded to 5.6 but I can't seem to be able to make a new user preset. I have tried re-installing the program and upgrade but nothing seems to work. I've also clicked 'create' several times with the preset named 'test' but the preset is nowhere to be found.
I was previously using Adobe Camera Raw in Photoshop CS 5 but decided to switch over because I read about the ease of use of Lightroom. Would appreciate some help on this.
Kindly advise, thanks in advance!
canonwhale

tammy313 wrote:
the options in the tool bar at the bottom are not highlighted and it does not respond to my touch.
You are talking about the forward, back, mail and trash can icons in the Notes App - correct?
I've gone through restarting it and followed the instructions from the person last week.
Have you restarted the iPad - is that what you mean? Have you quit and then restarted the app? Quit the app, and restart the iPad. It's worth a try.
Double tap the home button and your recent apps will appear at the bottom. Hold down on the Notes app icon until it begins to wiggle. Then tap the minus sign to quit the app. Then tap the screen. Now restart the iPad.
Carolyn explained this above (restart) but here it is again....
Hold down on the sleep button until the red slider appears and slide to shut off. Hold down on the sleep button until the Apple logos appears then let go of the button and the iPad will restart. See if that helps.

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