Why can't I install Creative Suite 5.5 on HP running Windows 8?  Lots of error messages:

Exit Code 7
112 Errors and 177 Warnings.  Never gets past 0% completion on install. 

See the following:
Exit Code: 6, Exit Code: 7 Installation Errors -
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

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  • Can't install creative suite 5.5

    I can't install Creative Suite 5.5 on a PC running Windows 7.  Have tried twice but keep getting "Your installation encountered errors".  The most recent time shows 2 error messages:
    ERROR: DS011: No media information provided for removable source location
    ERROR: DW013: Cannot initialize payload session
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    OK, I figured out how to get the install log - on my latest (3rd) attempt to install (and between each time powering down and back on again before trying to install again), I got the same 2 errors messages as indicated in my original post.  The Install Log is as follows:
    6024] Mon Feb 09 22:07:36 2015  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Visit http://www.adobe.com/go/loganalyzer/ for more information
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    START - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    RIBS version: 4.0.50.0
    Win OS version: 6.1.1.0 64 bit Type: 1
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    Create Required Folders
    Assuming install mode
    ::START TIMER:: [Bootstrap]
    Perform Bootstrapping ...
    :: END TIMER :: [Bootstrap] took 45268.7 milliseconds (45.2687 seconds) DTR = 12.8124 KBPS (0.0125121 MBPS)
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    Pre check media db sync
    End of Pre check media db sync. Exit code: 0
    :: END TIMER :: [Sync Media DB] took 38127.6 milliseconds (38.1276 seconds) DTR = 3438.03 KBPS (3.35745 MBPS)
    Ready to initialize session to start with ...
    ::START TIMER:: [CreatePayloadSession]
    -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    Updated source path: D:\Adobe CS5_5
    Updating media info for: {0094FC04-A548-4D8F-87C1-140431F76C2E}
    6024] Mon Feb 09 22:07:36 2015 ERROR
    DS011: No media information provided for removable source location
    6024] Mon Feb 09 22:07:36 2015  INFO
    --------------------  END  - Updating Media Sources -  END  --------------------
    :: END TIMER :: [Total Timer] took 85609.3 milliseconds (85.6093 seconds) DTR = 1538.06 KBPS (1.50201 MBPS)
    6024] Mon Feb 09 22:07:36 2015 ERROR
    DW013: Cannot initialize payload session
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 2 error(s), 0 warning(s)
    ERROR: DS011: No media information provided for removable source location
    ERROR: DW013: Cannot initialize payload session
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    6024] Mon Feb 09 22:07:36 2015  INFO
    Exit Code: 7 - Unable to complete Silent workflow.
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    thanks in advance for any suggestions - let me know what more is needed .....

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