Why can't I install Firefox?

Firefox would open, but instantly freeze, so I couldn't even reset it. The only way to close it was through the task manager. I decided the only thing I could do was uninstall and reinstall, so I did that. It downloaded but the set up wizard never started. I can't even find it listed in my downloads. I am having to use IE to send this message. Please help!

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, #p#ly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating
You can use one of these to start Firefox in <u>Safe Mode</u>:
*On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
*On Mac, hold down the Options key while starting Firefox
*Help > Restart with Add-ons Disabled
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 21.0: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will lose all personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Similar Messages

  • Why can't I install firefox in the language of MY chosing?

    I get sometimes very tired of preassumptions on websites that are hard to change.
    The Firefox download takes that to the extremes. Why can't I just install and UK version and get all the time prompted to download the NL version. I am working internationally and want all my programs to be English, so this presumption is more than just frustrating, it is wasting time and injecting lots of negative energy!

    See:
    * https://support.mozilla.com/kb/Installing+Firefox+on+Mac
    * http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X

  • Why can't i install firefox on windows 7

    When I try to install Firefox on my windows 7 desktop platform (running this as an administrator), I can download the install file "Firefox Setup 4.0.1.exe", but when I run the file (also as administrator), I get an 'Extration Failed' pop-up stating that it cannot open an output file.

    Will it work if you right click the downloaded exe and choose run as administrator?

  • Why can't I install Firefox as an unprivileged user?

    I can't install Firefox without letting it alter my system. I can install all other browsers as an unprivileged user, but not Firefox.

    Did you try your solution? As soon as I cancel UAC prompt, installation aborts. I can't start installation without it showing UAC prompt. Thus I can't choose path to install browser. You know, all other browsers allow to choose installation type between "All users" and "Current user". While "All users" type requires admin rights and UAC prompt appears if user chooses it, "Current user" does not require admin rights, so no UAC prompt appears if user chooses this type. With Firefox I am not given the choice. It requires admin rights as soon as installation is launched. It even ignores set __COMPAT_LAYER=RunAsInvoker environment variable.

  • Why can't I install Firefox for Android on my Motorola Defy Mini? According to Antutu Benchmark system info, it has a ARM v7 CPU, so it should be compatible...

    When I try to install Firefox for Android on my Motorola Defy Mini (XT320), Google Play Store tells me that my device is not compatible with Firefox for Android,so I cannot install it; according to Antutu Benchmark system info, the Motorola Defy Mini has an Arm v7 CPU installed, so it should be compatible with Firefox for Android...

    Turns out it was a permissions issue, the files created by the certutil in the defaults folder got root only permissions given to them. I opened them up and it's working fine.

  • Why can I not install Firefox anymore using -ms?

    I use to be able to install the downloaded versions of Mozilla Firefox using a simple switch on the command line. The switch was -ms. It worked great through, I think, version 24.0. No versions after that have worked. Is there a reason? It there an "easy" workaround? I've seen stuff that tells you create a config file and add it to the install. Surely there is an easier way? Anybody know something that will work? Appreciate any help with this.

    Thank you so much!! This is exactly what I needed and is working.
    Appreciate you taking the time to respond. :o)

  • Why can't I install Firefox on my ipad mini?

    I keep getting the message that my system doesn't support Firefox. I believe is is iOS 10.6.3 so it looks like it should work.

    Hi:
    Please understand that Firefox is NOT available for iOS (iPhone, iPad, iPod Touch), Windows Phone, Windows RT, Bada, Symbian, Blackberry OS, webOS, Android-x86 or other operating systems for mobile:
    Please see [https://support.mozilla.org/en-US/kb/will-firefox-work-my-mobile-device#w_other-operating-systems Will Firefox Work on My Mobile Device] for more details.
    Thank you.
    For desktop Mac (Imac etc.), Windows, and Linux are supported.
    Download desktop versions from... https://www.mozilla.org/en-US/firefox/all/

  • Why can't i install firefox on my (IceCreamSandwich)Nook HD+ 32gig.

    It uses a dual-core TI OMAP 4470 processor which i think is ARM

    Try to Download from Google Play
    *https://play.google.com/store/apps/details?id=org.mozilla.firefox&hl=en
    Are you getting any error?

  • I can't uninstall/install FireFox due to a pop-up that says: Your computer must be restarted to complete a previous upgrade of Firefox..."

    This problem arose when I attempted to upgrade my existing FireFox browser to the new FireFox 7. I clicked through the auto-update, but didn't think that anything changed, as the browser didn't look like the image in the feature explanation image I was viewing. I then tried to download Firefox 7, and when I tried to instal it, this process began.
    I can't uninstall/install FireFox due to a pop-up that says: Your computer must be restarted to complete a previous upgrade of Firefox..." When restarted and attempted again, the same pop up appears and I am stuck in an infinite loop.
    I cannot locate the Mozilla file within my program files to try and delete cantankerous upgrade components, which seems to resolve this issue for many people. See: https://support.mozilla.com/en-US/questions/796566
    I also tried completely deleting Firefox, which didn't work either-- I ended up doing a system restore, only to be met with the same infinite loop.
    Now, when I click on the Mozilla icon, nothing happens. No window opens, no error message, nothing.
    Why can't I find the Mozilla folder in my Programs File but can see it in Control Panel "Add or Remove Programs" (though I can't uninstal due to infinite loop)?

    It is probably because you are not properly closing Firefox. Restarting your system would make sure that Firefox had terminated, but you do not have to do that.
    To properly close Firefox on Windows systems, use
    :File > Exit or "Firefox:" button > Exit
    When you get the message "Firefox is already running" it is too late, and you must force termination of Firefox through the Windows Task Manager before restarting Firefox. Windows 7 has a keyboard shortcut to save you a step "Ctrl+Shift+Esc" then on "Processes" tab, select "firefox.exe" and use the "End Process" button. More thorough would be to right-click on the "firefox.exec" and choose "End Process Tree".
    You would find firefox.exe in a Mozilla folder in your program files, but y0u would not want to delete it there, you would need to use the Control Panel which you have already identified and do it from there -- but generally you would not need to do that, and there is nothing in what you have posted to indicate that you should. But if you did do that, then don't let the install start Firefox for you as you would want to use you existing desktop icon or method of starting Firefox, and should decline having Firefox install start Firefox for you. When the install starts then invoke Firefox in your normal manner. This should eliminate problems of creating a new profile rather than using your old profile.

  • Why can't i install adblocker?

    My question is simple. Why can't i install ad-blocker to IE 11? For some time now i am searching for a comfortable browsing environment, Chrome is to in your face, Firefox is a total patchwork, Opera seems to much like a Chrome knockoff so i said i'd give
    IE a try, but what i found was a total lack of bare minimum of add-ons needed, top of the list being or ad-blocker like extension.

    Hi,
    IE9> uses 'Tracking protection lists'
    http://www.iegallery.com/en/trackingprotectionlists
    Questions regarding Internet Explorer 8, 9 and 10 and Internet Explorer 11 for the IT Pro Audience. Topics covered are: Installation, Deployment, Configuration, Security, Group Policy, Management questions. If you are a consumer looking for answers or to
    raise a question, it's highly recommended you head on over to http://answers.microsoft.com/en-us
    Rob^_^

  • Why can't I use firefox as my browser on my iPad

    Why can't I use firefox as my browser on my iPad also why can't I access adobe flash

    Flash is not supported on any iOS device (iPad, iPhone, iPod Touch) : http://www.apple.com/hotnews/thoughts-on-flash/ . Apps such as Skyfire claim to support flash, but their reviews are mixed.
    In terms of Firefox, you can only install apps (i.e. programs) that are available in the iTunes App Store, not normal PC or Mac software - the iPad runs iOS, not OS or Windows. If the makers of Firefox havn't created an iOS version of it then you cannot run it.
    Edit : some websites (especially news sites) have their own apps in the App Store
    Message was edited by: King_Penguin

  • Why can't I install Itunes on windows vista 64 bit?

    Why can't I install Itunes on windows vista 64 bit? I have removed all apple software and repeated the reinstall many times but it fails.  I get this complicated error mesage and then the installer rolls back and fails.

    I get this complicated error mesage and then the installer rolls back and fails.
    I'd like to have a closer look at that error message please.
    Generate the error message again. While the error message box is open, hold down the Alt key and hit the PrtSc key. Paste the screenshot into an image file (using a program like Paint), and save the file.
    Start a reply here and click the wee camera icon at the top of the reply window. Click "Choose file", browse to the image file, select the file and click "Open". Now click "Insert file" to insert the screenshot into the reply.

  • Why can't I install Snow Leopard on my videos hard drive?

    I have a Mac Pro with four hard drives. Lion is on the primary drive but I need Snow Leopard for a legacy app. My plan is to install Snow Leopard on a hard drive that I use for video projects, and then restart from that drive when I need to use the old app. The problem is that the Snow Leopard installation disk says that it can't install onto the videos hard drive unless I partition the hard drive, which will erase all the data. Why can't it install onto the videos hard drive? There's no operating system on that hard drive. The hard drive has folders for Final Cut Express Projects, iMovie Events, iMovie Projects, DVDs movies I've ripped, a folder of music, and an iDVD project. What do I need to remove to enable installing Snow Leopard?

    If I understand what you are saying you have a drive with "stuff" already on it and you want to install a version of OSX on to it while still retaining that "stuff".  If that's what you want to do you cannot do that mainly because there's already "stuff" on that drive.
    The only way you can do this is to either of the following:
    a. Copy the "stuff" off that drive to another drive.  Install the OS.  Copy the "stuff" back on to the newly created boot drive.
    b. Copy the "stuff" off that drive on to another drive.  Partition the drive into at least 2 partitions; one for the boot and one for the "stuff".  Install the OS into one of the partitions.  Copy the "stuff" back to the other partition.
    Either way, if you want to use that disk for a boot disk, you got to get that "stuff" out of the way to do the OSX install on to that disk.

  • Why can't I install safari on my IMac running Windows 7 under Bootcamp

    Why can't I install safari on my IMac running Windows 7 under Bootcamp?

    http://support.apple.com/kb/DL1531?viewlocale=en_US&locale=en_US
    Is this the download you're trying?

  • Why can't I install itunes on Microsoft Surface 2 (not a Surface Pro)

    why can't I install itunes on Microsoft Surface 2 (not a Surface Pro)?

    Because iTunes hasn't been written to support the processor and operating system used by the Surface.
    tt2

Maybe you are looking for

  • New nano and old itunes account

    My husband has the video ipod and his own itunes account. Where do I go about setting my new nano up? Do I need my own itunes account or can I just tranfer my playlists from his account to my new nano? Please help...not very good at this.

  • Time Machine Restore vs Restoring disk image to Macbook Pro

    Hi guys, Is it best to restore my new Macbook pro Retina from a 2011 Macbook pro via a time machine backup or is it best and easyer to restore my Disk Image from my old Macbook Pro 'Macintosh HD' to my new SSD in a 2013 Macbook pro Reitna via Disk ut

  • Invalid key length - basic question

    Hi I've had recurring problems with my imac where disk utility is unable to repair the HD due to invalid key length, and one or two other problems. I've erased and installed about 4 times now, zeroing the drive twice. The last time was 2 weeks ago, e

  • Is Sequence Layers command broken in After Effects CC 12.2.1.5?

    I select 10 layers.  I select Animation > Keyframe Assistant > Sequence Layers.  I choose the Overlap option.  I set an offset of 9 seconds.  I click OK.  Nothing happens.  Not one thing.  Not one layer is moved at all.  This used to be working.  Is

  • Tomcat7 is utlizing 100% CPU on windows servers

    Hello, Recently we have upgraded from BI4.0 Sp06 to BI4.1 SP2 patch2. After upgrade we are seeing 100% CPU utilization for tomcat7.exe service on our tomcat web servers. We have dedicated server for tomcat. We are on Windows 2008 R2 servers. Did anyo