Why can't I log in to the Store on iTunes on my PC?

Please help!
I have been trying to log in to the Apple store through iTunes on my PC with one of my Apple IDs, but keep getting the error message "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later."
The other ID logs in fine (but is not the one I use) and my iTunes version is the latest. This link - http://support.apple.com/kb/TS1368 - advises to check my ISP, but I can't see how there can be a problem as the other ID logs in fine. The only thing I can think of is that I no longer use the email address, however, I have no problems with this ID on my iPhone or iPad and I would quite like to log in so I can change the email address.
Any suggestions would be appreciated, thanks.

Hello gidgetfarms,
Thank you for using Apple Support Communities.
For more information, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Have a nice day,
Mario

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