Why can't I open iTunes on new iMac?

My wife has a brand new iMac running OS X Lion. She already has an iTunes account which she accesses on a year old iPad. She can not access her iTunes library or even get the page to open on her iMac. Going to Finder - Applications, shows iTunes as one of her apps but it will not open. The iTunes icon is on her task bar but all it does is bounce when clicked on. The bar at the top of the window has switched to itunes ( showing controls- File, View, Edit etc) but no page opens.  We are both newbies, are we missing something obvious?

Since it's brand new I'd call AppleCare and let them walk you through it. They will have you try things and you can give immediate feedback and they will take you to the next step. That would take us too long here. Apple's service is very good.

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    iTunes Store: Changing Account Information
    http://support.apple.com/kb/HT1918
    iTunes Store: Associating a device or computer to your Apple ID
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    Apple ID Support - Manage Account
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    Since it's brand new I'd call AppleCare and let them walk you through it. They will have you try things and you can give immediate feedback and they will take you to the next step. That would take us too long here. Apple's service is very good.

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    My wife has a brand new iMac running OS X Lion. She already has an iTunes account which she accesses on a year old iPad. She can not access her itunes library or even get the page to open on her iMac. Going to Finder - Applications, shows iTunes as one of her apps but it will not open. The iTunes icon is on her task bar but all it does is bounce when clicked on. The bar at the top of the window has switched to itunes ( showing controls- File, View, Edit etc) but no page opens.  We are both newbies, are we missing something obvious?

    Since it's brand new I'd call AppleCare and let them walk you through it. They will have you try things and you can give immediate feedback and they will take you to the next step. That would take us too long here. Apple's service is very good.

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    Can you check something for me please?
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  • Why can i not open itunes?

    I cannot open itunes on my windows laptop. Says something about newer version of itunes.library.itl.
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    The full and exact text of the error message would help us give you more targeted suggestions.
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  • Why can't I open iTunes?

    iTunes will not open on my Mac. I did an update last week and now I cannot open it.

    Hey Iansgolf,
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    http://support.apple.com/kb/TS3430
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    http://support.apple.com/kb/TS4053
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    When isolating issues and/or troubleshooting software issues in OS X, you might want to use a different user account. Learn how to use this technique to narrow down the cause of an issue.
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    The issue at hand may simply be caused by a bad preference setting or user-specific data file. With proper isolation, you can avoid time-consuming and inappropriate troubleshooting methods.
    Thanks,
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  • Why can't I open itunes on my computer?

    Whenever I try to open itunes from my dashboard, the icon just bounces up and down, but does not open itunes.  Any ideas what's wrong?

    Let's try a repair install of iTunes first.
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  • Why can't I open iTunes on my brand new macbook pro after using Migration Assistant to transfer content from my previous mac?

    I just purchased my new macbook pro yesterday and I used the Migrations Assistant to move files from my old mac to this one. Everything seems to be in working order EXCEPT iTunes. every time I try and open it a message appears telling me to download it and a second window also comes up saying error (-42408) occurred. I have tried to download iTunes7 and even plug my iPhone is but nothing has worked. Help!

    Your warranty includes 90 days of phone support. Contact Apple.

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