Why Can't I open Photoshop CS6 on my new iMAc?

I purchased a new iMac- version 10.9.4- and can't open Photoshop CS6. I am prompted to purchase CS6 Extended. Why do I have to purchase this?

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Similar Messages

  • Why can't I access photoshop cs6 on my computer?

    Details: I launch the program and it prompts me to sign into my adobe account. I click "sign in," and then it loads for awhile. It then displays an error message specifying that I am not connected to the internet or that my pc's clock is not properly synched. I reset my internet connection and synched my clock , but to no avail. The same error message is displayed every time. Any ideas?
    Thanks a lot!

    Hey Pete,
    I'm using Windows 7 and I don't think I have any firewalls. But it has recently come to my attention that before my brother gave me this computer, he installed Clock Stopper to extend free trial programs. It's since been uninstalled, but could that program have messed up my clock permanently?
    Thanks
    Date: Thu, 5 Apr 2012 14:28:10 -0600
    From: [email protected]
    To: [email protected]
    Subject: Why can't I access photoshop cs6 on my computer?
        Re: Why can't I access photoshop cs6 on my computer?
        created by Pete.Green in Photoshop CS6 - View the full discussion
    What OS are you using? Do you have any firewalls that you could potentially disable while loading this screen?
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4316290#4316290
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         Start a new discussion in Photoshop CS6 by email or at Adobe Forums
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  • Why can't i open photoshop on a second computer?

    Why can't i open photoshop on a second computer?
    the main computer is off and no program is active, but I can't open photoshop on my other computer!

    Hi Gavin,
    Can you please share more information about your issue. Your operating system, exact error message what you get and the screenshot if possible.
    Thanks,
    Ratandeep Arora

  • Downloaded photoshop CS6 to my new iMac. Opened photoshop but can't bring in a photo from iPhoto - get message that says photoshop does not recognize this type file. Suggestions?

    I donwloaded photoshop CS6 to my new iMac. Opened photoshop but cannot openn a photo from iPhoto library - I get a message that says cannot complete  our request becausse photoshop does not recognize this type file.
    Suggestions?
    Rick

    You can set Photoshop (or any image editor) as an external editor in iPhoto. (Preferences -> General -> Edit Photo: Choose from the Drop Down Menu.) This way, when you double click a pic to edit in iPhoto it will open automatically in Photoshop or your Image Editor, and when you save it it's sent back to iPhoto automatically. This is the only way that edits made in another application will be displayed in iPhoto.

  • Why can't I open the support page on my Imac

    Why Can't I open the support page (manuals or tech support) on apple website. I can't use the westjet website either? help??

    Is it this page you cant log in to? http://www.apple.com/support/
    Do you have any anti-virus running. I've seen some reports on here where av software can sometimes prevent connections to certain sites.

  • Can I transfer my photoshop cs6 to a new computer

    Can I transfer my photoshop software to my new computer?

    You are allowed up to 2 activations on the same platform. So if you have a Windows laptop and desktop you install and activate on both.
    De-activate and uninstall only when you are satisfied the new install works before you give away or recycle the old PC, otherwise you can use the old one if the new one goes in the repair shop.

  • Why can't I open Photoshop Elements 12? (Urgent!)

    - I've tried everything I can think of. Opening from the source, compatibility check, re-installing, just about everything you can think of.
    - My 7 days to activation is up tomorrow.
    - No error messages.
    - It tells me to sign in and register when I try to open the editor. I've registered both the products already. (Premiere + Photoshop, Premiere does the same thing) I sign in, and it tells me to wait a moment, then the sign in window closes and Photoshop never opens. The organizer will open however.
    - I tried chatting with customer support yesterday but I was disconnected because of bad connection. But I've tried opening Photoshop with two other decent internet connections to no avail.
    - Running on Windows 8
    Please help, this is vital to my artwork and I spent $150 on it. I realize this may have nothing to do with Adobe and may have to do with my computer, but any advice/help would be greatly appreciated!

    Xjordirae you maybe facing a connection error.  Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the error.

  • Why can't I open Photoshop CS5.1?

    I can't open Photoshop CS 5.1 Extended.  I recently started adding CS6 applications, but I haven't installed Photoshop CS6 yet, because the Adobe website says that other CS applications can run side-by-side with CS6 applications on your computer.  Should I go ahead and install Photoshop CS6, or is there a simpler fix?

    Have you tried restarting the computer?  What operating system are you using?   If Windows, bring up the Task Manager and go to the Process tab, and see if Photoshop is actually listed (but not showing on the screen).  If yes, a restart would hopefully fix it.

  • [Need help] Why can't I install Photoshop CS6??

    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF015, DW063 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 4 error(s), 0 warning(s)
    ----------- Payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 -----------
    ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/amtlib.framework/Resources"(Seq 524)
    ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 524)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
    This is the report the installer gave me everytime when I tried to install photoshop, the other softwares worked fine.

    Hello!
    By other software, do you mean other adobe software? Are you using creative cloud, creative suite, or just Photoshop?
    You could try to use the creative suite cleaner tool if it is just Photoshop that you are trying to install:
    http://www.adobe.com/support/contact/cscleanertool.html

  • Why can't I open Photoshop

    I am trying to open Photoshop CS but it's telling me that it is no longer supported

    Adobe CS (2003) and CS2 (2005) are Power PC and sre not supported in 10.7. CS3 in 2007 was the first CS to have universal binaries. http://en.wikipedia.org/wiki/Universal_binary
    To see if you have any Power PC programs go to the Apple in the upper left corner and select About This Mac, then click on More Info. When System Profiler comes up select Applications under Software. Then look under Kind to see if any of your applications are listed as Power PC. Universal and Intel will run under Lion.
    Before Mac switched to Intel processors they used Power PC processors from 1994 to 2005. Power PC 601 through 604, G3, G4 and G5. Applications written for the Power PC processors need the application called Rosetta to run on Intel processors. This was part of the Operating System in 10.4 and 10.5 but was an optional install in 10.6. With 10.7 Lion Apple dropped all support for Power PC applications.

  • Why can't i open a playlist in a new window with itunes 11?

    so i can apparently no longer open a playlist in a new window... how am i supposed to drag & drop songs in the order i want them to play?

    I get your point and I was really just trying to break your sense of despair. It is easy to become overwhelmed when something big and new comes along. We all have our own ways of doing things which we become used to and ...... well you know what I mean.
    Now, lets see if I can help you learn how to use this wonderful iTunes to get a grip on your music at a basic level.
    Start by going to the SONGS pane. This is the workplace, the most powerful place to be for finding stuff, organising and maintaining your music. The other panes are the pretty places to go when you want to play and enjoy your collection after the work is done.
    Make sure that you have the basic columns showing (View Menu, View Options). I suggest that essentially you should tick the following boxes :- Album, Artist, Checked, Genre, Time, Track Number, Year, Plays.
    In the column for Album, if you repeatedly click in the heading, the heading will cycle thru Album/Album-by-Artist/Album-by-Artist-by-Year. Play with that a little and see what it does. Also note that every column can be sorted by clicking in the column heading. The column that you are currently sorted by is shown by a little up or down arrow.
    Then turn on the Column Browser (View Menu) and check Genres, Artists Albums.
    Now you have the tools to find and organise. You have the view-by-genre you wanted. You can select all genres or you can select one or many. Same for Artist. Same for Album. Your selections are reflected in the lower songs pane. The horizontal division between the Column Browser and the Songs can be raised/lowered by grabbing the top of the heading line.
    Turn on the Status Bar (VIew Menu, Show Status Bar). The number of songs, the playtime and the disc space that your selection uses is shown here.
    NOW you should be able to do just about anything. Enjoy

  • Can't install photoshop cs6 on brand new iMac - "Media db error: 18"

    At my company we recently hired a web designer – given his insistence on using the Adobe software, we decided to give Photoshop a try.
    We downloaded a trial version and tried to install it on the brand new iMac (no previous installations of adobe stuff) we just bought for the new desigher, but... it's not even installing!
    The installation process halts at around 2% and an error screen appears which gives generic instructions ("restart your computer and retry") and points to a log file where one can read "Media db error: 18".
    Of course we tried restarting the computer, cleaning up ~/Library, re-downloading the installer... no good – we then downloaded and run an adobe cleanup utility... still no good.
    Some people on the internet report they have the same problem... we found several questions on the matter, but no answer (besides "restart your computer" and other generic stuff that we tried and does not work).
    We then called Adobe support (Italian support) and they told us they don't give support for trial versions, like we should sight unseen buy a (pricey!) software we can't even install! .
    Can anyone here help?

    Thanks for your help!
    No, no beta or previous installations of any Adobe products – we are trying to install to a brand new iMac (just bought last week from the store): it has the latest version of everything (Os: Lion 10.7.4)
    Is there any debug switch I can turn on on the installer to get further information on what's going wrong? ("media db error" is a somewhat laconic error message)

  • Why can't I open PS CS6 extended without registering it as a "trial"?

    I've owned CS6 extended since before CC was born.  When updates are available, CC desktop prompts me to update CS6, which it seems to do readily enough.  I also subscribe to CC and use PS CC, but I want CS6 to continue to be avilable.  I've tried to run it as admin, and that connects me to the "Adobe will register this to your i.d. as a trial" window.  Otherwise, I can't open it at all.  I'd appreciate help to sort this out.  Thanks.
    Running Win 7, 64-bit. 

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • Why can't I open Photoshop CS5 with OSX Mavericks?

    I download OSX9 the other day and I have found that some programs do not open. Today it is Photoshop CS5. Is there a trick to get it open besides an upgrade to CS5, which apparently is not currently available!

    Today I just upgrade to Mavericks and have the same problem.  Even the same system (mavericks) pop up a window tell me to download the java run time upgrade  ...I canceled by mistake  ...and when I click the Photoshop icon  ...the same window pop up
    After I install the java upgrade ...they opened just fine, all the CS5 ...even the CS3  ...just in case, give it one more shot.  maybe it will work.
    Here apple link
    http://support.apple.com/kb/DL1572?viewlocale=en_US&locale=en_US
    Here is the article ...just in case
    http://www.pcadvisor.co.uk/how-to/apple/3475218/open-adobe-cs-photoshop-indesign -in-os-x-mavericks/
    Best Regards and Luck

  • Why can't I open photoshop immediately (my trial have expired )after purchasing the plan?

    Thanks!

    I believe you have to install CC now (if that's what you mean by the plan).
    Please understand that these are user forums.  You are not addressing Adobe here.

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