Why can't i open raw files from my eos canon 7dii on PS elements 12

Why can't i open raw files from me eos canon 7dii on PS elements 12

Because your camera is newer than your software.
You need ACR 8.7 which was released this week, to open CR2 files from the 7D.2.  Only current Adobe products can use this version, which would be PSE13 and the Photoshop versions CS6, CC & 2014 and some Adobe video products.
You can also use the free DNG Converter 8.7 to create DNGs of a folder of images at a time, and then open those DNGs in an older PSE version, but you’ll never be able to open the native CR2 files unless you update the host software to the current versions.
The DNG Converter 8.7 is available from the Adobe Updates page:
http://www.adobe.com/downloads/updates

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