Why can't I restore my iPhone 4 from iTunes?

I bought an iPhone 4 the other day and after using it for just under a day it says I must plug it into iTunes and restore it before I can use it. I've restored it but It can never complete the restore as there is always a problem. "error (-1)" it says. What can I do to fix this problem or to complete the 'restore'?
Help would be appreciated.

Error -1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
http://support.apple.com/kb/TS3694

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