Why can't I scan a document to a PDF file on an L7650

I purchased an L7650 in 2008. It used to scan to PDF files. About 2 yrs ago it stopped allowing the PDF option. Why? I recently updated all the software through HP but the PDF scan option still is not available.

Hello Topcat,
Thanks for replying to me with that information, that helps! I have a few ideas in mind to try out.
1. Run the Print and Scan Doctor tool. This may correct the problem all on its own. If not, continue.
2. Uninstall the Printer Software
3. Restart the PC
4. Reinstall the printer here by downloading and running the installation - HP Officejet Pro Full Feature Software and Driver
You can run the Print and Scan Doctor again if you wish, and can download the tool to your desktop and run it every time you have a printer issue.
Let me know the results, have a great Monday
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
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