Why can't I update to OSX 10.9.1? I restart my computer and the AppStore still says I need to restart to install. I've tried many times with failure.
I restart my computer and the AppStore still says I need to restart to install. I've tried many times with failure. I have restarted manually, through the appstore, and on the Apple Menu.
If your computer is looking for a server, it sounds like you might have a problem with your Internet connection.
Chrome is probably trying to warn because .exe files can contain viruses. Chances are, if you're connected to mozilla.com and have https: (a secure connection), you don't have to worry about getting software with viruses or other malware.
Is your account on your computer an administrator account? Are you able to install other programs without limitation? If not, you might not have administrative privileges, which will make it hard to install things. You can download things, that doesn't require admin privileges, but altering the computer's operation by changing programs requires such privileges. If you do have admin privileges, I don't know what could be causing your problem.
Don't know if I've helped you or not, hopefully someone else knows specifically to what you refer and can answer, if my suggestions didn't do anything to help
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I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that I have to upgrade using the account that I used to buy iPhoto. What do I have to do to upgrade iPhoto?
Dear Katty,
Thank you very much for your answer! I have 2 Apple ID, and I have tried both of them and the problem continues. I founf several peolpe with the same problem in apple communities foruns and that really seems that there is some problem. I addded the links for 2 of those discussions.
https://discussions.apple.com/thread/3374419?start=0&tstart=0
https://discussions.apple.com/message/16628399#16628399
Do you have an idea of how can I solve this problem?
Thank you very much again.
Best regards,
Alfonso -
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I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
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You likely had FF 3.6 instead of 6. At the moment, FF 4 is the latest version. If you wish to rollback to an earlier version, you can download your preferred version for your OS here:
http://releases.mozilla.org/pub/mozilla.org/firefox/releases/
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If you do roll back, you may want to back up your profile for safekeeping:
http://support.mozilla.com/en-US/kb/Profiles -
Mac mini OS X 10.5 Firefox 3.6.13 dmg
You could use firefox 3.6, which is old but still supported and secure. However the best solution is to give up on using Google Toolbar because Google no longer support it with firefox, mainly because it has little to offer.
You can still save google bookmarks by copying them into Firefox. Please have a look at
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I am hoping the Norton report you refer to merely says your system has vulnerabilities, rather than that it has an actual infection (or that it has dealt with or quarantined any malware). -
I uninstalled shockwave and reinstalled it with the same result. what gives?
I have that same problem on my laptop, it is because Adobe Shockwave does not support 64 bit systems yet...I am not sure how you would do it on your particular operating system, because I am running windows 7..but I have to go into IE 32 and run the update. Check yours and see...hopefully that will work for you or at least this explanation works .
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I have tried starting Firefox in safe mode and it still locks up. At first I could not access Yahoo mail, now it is starting to happen on other sites with no pattern. It is Windows 8.1 and Firefox 36.0.1.
Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' web sites.
'''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''
Do you have any crash reports? -
I know that verizon phones are a little behind AT&T phones as far as upgrades go. I cant figure out why I cant update
to 5.0. When i look for new updates on itunes it says i am up to date its like its hung in a loop.Mac OS 10.6 Snow Leopard came out in July of 2009 and became obsolete in July of 2011 when 10.7 Lion was introduced. Unlike earlier Operating Systems which were removed from the Apple Store when a new OS came out Apple kept Snow Leopard around for a year until 10.8 Mountain Lion came out. When Mountain Lion came out they removed Snow Leopard and Lion from the online store.
The Early 2006 model 1,1 Core Duo can only run a maximum of 10.6 Snow Leopard. The models Late 2006 Core 2 Duos 2,1 through Early 2008 4,1 can only run a maximum of 10.7 Lion. The Late 2008 model 5,1 Aluminum Unibody through the Mid 2010 White Unibody model 7,1 can run 10.8 Mountain Lion.
The Snow Leopard 10.6 DVD should still be available from Apple for $20. You will have to call Apple Customer Care 1-800-692-7753 or 1-800-676-2775 to purchase it. It may still be in the Legacy Products list.
If they no longer have any in stock you will have to buy it from eBay or Apple resellers that still have stock. But you will have to pay a premium since the DVDs are no longer being made. Snow Leopard DVDs are already up to $100 on Amazon.
http://www.ebay.com/sch/i.html?_nkw=10.6+snow+leopard&_sacat=0&_odkw=mac+os+10.6 &_osacat=0 -
Why can I not update apps on my I pad
Why can I not update my apps on my I pad
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
trying to update a plugin, I do, then reboot but when I check the plugin checker says I need to update it.
See http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins
You can see the installed plugins on the [http://kb.mozillazine.org/About%3Aplugins about:plugins] page.<br />
If you set the pref plugin.expose_full_path to true on the about:config page then you see the full path of plugins on the about:plugins page.<br />
It is best not to leave that pref set to true as it exposes that full path to web servers, so reset that pref to false after you are done with the about:plugins page.<br />
See also "Manually uninstalling a plugin" on [[Troubleshooting plugins]] -
My OS version is 10.5 but my software update is telling me I'm up-to-date. Why can't I update to 10.6?
Welcome to the Apple Support Communities
That's a paid upgrade. See if your Mac is supported > http://support.apple.com/kb/sp575 Call Apple to buy Snow Leopard > http://support.apple.com/kb/HE57 Then, make a backup, insert the DVD and upgrade. Finally, go to > Software Update and install the latest version.
http://www.apple.com/osx/specs If you prefer, you can use Mountain Lion. Open App Store and purchase Mountain Lion. Check if your programs are supported > http://www.roaringapps.com -
Why can't I update or load new apps on my iPhone and iPad. It does not ask me for my password. I tried to sync from my laptop now I am unable to connect to any sites from internet explorer. When I try to update or load any app it tells me it is corrupt
You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
(118441) -
Why can't I update my iPhone 4 to iOS 5.1? Every time I try it gets all the way done downloading it; however when it's processing the file the page tells me "There is a problem downloading the software for the iPhone. Network connection timed out. Make sure your network settings are correct and your network connection is active. or try again later." and next to the file it has err = -3259. I have tried this 17 times and it won't work. My iTunes is completely up to date. I have made sure that my connection is fine and I have tried turning my firewall off with no avail. This has happened to me before but usually the update will go through after 2-3 tries, never to this extent. I don't know what to do. Help!
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http://support.apple.com/kb/TS2799
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