Why can't I update to the latest itunes version? My computer says an error occured and that if the problem persists to load manually
Why can't I update to the latest version of itunes. My computer tells me an error occured and if it happens again to load manually
Had exactly same problem on iPad1. "Unable to check for update. An error occurred while checking for a software update". Been getting this since 3/7/2012. Apple support said probably server overload. Checked these comments and found answer that worked.
-- Reset device
. Backup your iPhone/iPad to iCloud (very important). Settings>iCloud> Storage and Backup>Backup Now (at the bottom)
. Erase your device. Settings>General>Reset>Erase All Content And Settings
. Device will reset and wipe itself
. When it restarts follow the instructions on screen and setup your device.
You're choices here do not really matter except for restoring From a backup.
Do not restore a backup, chose "Set up as new".
. When complete, the Software Update should now work which will install IOS 5.1
. When installed, Erase the device again (see Above).
. Once erased, follow the Wizard but this time select that you wish to restore from a backup
In iCloud. Select the backup that you took in first step.
. Your device should be back to normal and with IOS 5.1.
This takes time to complete but it worked. Thanks to Glosdeveloper for this. By the way this was an "over the air" update (as opposed to plugged in.
Similar Messages
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While downloading the latest iTunes version, my computer turned off. When I opened iTunes, it says that "The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes" Help please
That message is usually a sign that you tried to roll back to an earlier build of iTunes, but occasionally I've seen it connected to a new upgrade. This technique should fix things.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
an error occured while trying to update i tunes version 500...it read an error occured while backing up the ipad (-5000)would you like to continue..to contunue will result in loss of all contents on ipad...i don't want that to happen....my first time doing any of this....
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I installed the latest iTunes version but it didn't worked
I installed the latest iTunes version to my newly formatted pc(windows) and then connect my iPad but it didn't recognized and didn't worked?
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
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HT5654 I can't update the latest itunes on my computer. I have a toshiba.
I am having trouble updating the latest itunes on my computer. It says to go to itunes.com to update it but when i do it just says dowlaod. i already have it downloaded. how do i update it?
Si vous tappez sûr le cle <<option>> et cliquez vôtre souris de l'icon de haut-parleur
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John B -
Recently I installed iTunes on my computer so that I could put music on my new iPad and it was fine, the next day when I went to put some more on it it asked me to download the newest version of iTunes and I did but since then I have been having trouble getting access to iTunes. I have uninstalled and reinstalled the latest itunes version and it still says that I need to reinstall it. Can someone please help me
Hi l.johnson66,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Regards,
- Brenden -
Hi there, got 3 issues at once....
1) can't download the latest itune version onto my PC (it simply stops, not even an error message)
2) can't access the itune store and in order to fix this i need the latest version - catch 22!
3) one of my ipods isn't recognised by itune, nit sure if because of the earlier problems?
.... thanks
S.Hello SAB7700,
This first article can help get iTunes successfully downloaded and updated, which should restore access to the iTunes Store.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Once iTunes is successfully updated, the following articles provides steps that can help get your iPod working in iTunes again and the iTunes Store functioning, should the update not resolve these issues
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
i would like to know if you have to get the latest itunes on your computer to update your ipod to the latest version?
Note that the 3G iPod can only go as high as 5.1.1
The 6G to 6.1.5
The 5G to the current 7.0.X
Identifying iPod models -
I downloaded the latest iTunes version and now get the following error message: "This copy of iTunes is corrupted or is not installed correctly. Please re-install iTunes." Can anyone provide suggestions on what I should do next?
Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now? -
Why can't I delete Mail from my iPhone? it just allows me to Archive, and where do the archives go?
Why can't I delete Mail from my iPhone? it just allows me to Archive, and where do the archives go?
You'll have to go to your Settings -> Mail, Contacts, etc -> Email Account -> Advanced -> Deleted Mailbox
Turn off Archive mode, Turn on Trash
You can also put the phone in airplane mode to delete them real quick, but that's only a temporary fix. -
I am trying to update my software through the app store but for some reason an error occurs and will not allow me to do so. And when i go online to log into my apple id account it states that there is an error. Can someone help me solve this issue, its annoying me?
Apple’s having trouble with the iTunes Store servers right now. Wait for them to resolve the issue.
(123935) -
I have just downloaded the latest itunes version (11.0.1). All my data cannot now be located, though the library is showing all the correct content.The data is stored on an external hard drive. How do I tell the library where to find it's data?
The iTunes application should be installed on the system drive. You may need to repair iTunes to fix that error regarding a missing .exe.
To organize your library properly see Make a split library portable.
If you don't have a working version of the library that can be transformed into a portable shape I have tools and techniques that can repair the broken links.
tt2 -
Will the latest iTunes version nullify operations of older ipods?
My son bought the latest iPod Nano (Gen 7) and found he needs to run the latest iTunes version supported by OS Mountain Lion in order to use it. We are running Mac OS X 10.5.8 (OS X Leopard).
To run the latest, Mountain Lion, will require 2 upgrades on our part. Apparently we have to upgrade to OS X Snow Leopard before we can upgrade to OS X Mountain Lion.
This is all fine, but my son thought he saw something on an online forum that if we upgrade to Mountain Lion, our older iPods and my other son's iPod Touch ( all purchased within the last 4 or 5 years) might not be able to run/load/sync tunes on the newest iTunes version.
This seems counter-intuitive to me and may be (and probably is) complete bulldust. What's your knowledge of this situation?My 3rd gen iPod (2003 model), which connects using FireWire instead of USB, still works fine with the latest iTunes. My 4th gen iPod (2004 model) and 1st gen iPod shuffle (2005 model) also work fine. I don't have one to try, but I'll bet even the very first iPod from 2001 would work fine. Everything on the Internet is NOT true...
The iPod nano 7th gen specs
http://www.apple.com/ipod-nano/specs.html
say the Mac System Requirements are "OS X v10.6.8 or later, and iTunes 10.7 or later." So, technically, it does not require Mountain Lion, and the latest version of iTunes (11) works with Snow Leopard (10.6.8).
So, the minimum paid for upgrade (for you to use a 7th gen nano) would be for Snow Leopard, which is available from the online Apple Store for $20.
NOTE: If the Mac is a PowerPC Mac, you cannot upgrade it to Snow Leopard (Intel-only). -
My Mac laptop was running fine till I downloaded the latest itunes version this week, now all the programs are slow, ITUNEs cuts in and out. Anyone know what I did wrong?
Hello Mark Malecki,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having some issues with iTunes on your MacBook. You may want to isolate the issues further by testing to see if they persist in a new user account:
Isolating an issue by using another user account
http://support.apple.com/kb/TS4053
You can also try starting iTunes in safe mode:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
Thanks,
Matt M. -
Everytime I run Match, it runs my laptop hard and crashes. I've had the application for a few months now and I've yet to use it.
I'm running the latest iTunes version, all updates are are completed. Thanks for help.Hello Jane Benstock,
Thank you for using Apple Support Communities
It sounds like the next best step to take would be to reset the iPod Shuffle.
Check out this article named Resetting iPod shuffle found here http://support.apple.com/kb/HT1655.
All the best,
Sterling
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