Why do all of my printers uninstall when I try to print a pdf attachment?

Not every time, but often. What happens is that I try to print a pdf attachment and it says I need to install a printer before I can print. I have 4 network printers, 1 attached, and 3 kinds of pdf creator printers that all disappear from my printer folder. This has been happening for the past year and recently more often. If I restart the computer, the printers all reappear, but if I try to print the same attachment the same thing happens. If I try to download the pdf and then print it to a pdf creator that does not work. If I download the pdf, change the name of it, then attach it to another email and send it to myself, it does not work. If I forward the email to a different email address and try to open it on my computer it does not work. If I open the email on a different computer, this does not happen. I have tried different pdf readers and browsers with no luck. It seems to be specific pdfs, but there can be two attachments to an email created by the same person using the same program and one will print and the other uninstalls all my printers. This happens no matter what adobe version I am using. I am at my wits end trying to figure out what is causing this problem.

hello, to answer your questions, Printer is HP Officejet H470; OS is Win 7
pro; reader is XI.

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My iMac is connected to a Brother printer. I have Snow Leopard 10.7.3 As of yesterday, when I try to print a PDF it prints as a blank black page. Does anyone know how to correct this so that the PDF will print as I see it on screen?

My iMac is connected to a Brother printer. I have Snow Leopard 10.7.3 As of yesterday, when I try to print a PDF it prints as a blank black page. Does anyone know how to correct this so that the PDF will print as I see it on screen?

If you are running Mac OS X 10.7.3 then you have Lion installed, not Snow Leopard. It's probably not important to this discussion, but something you should be aware of.
What application are you printing the PDF files from? Have you tried opening the PDF file using the Preview application that can be found in the Applications folder? Does the issue still occur? Have you tried other PDF files from a different source?
Another poster in the following discussion thread reported that this method resolved their black blank PDF issue when viewing (and presumably printing) PDF files from Safari.
https://discussions.apple.com/thread/3890509?start=0&tstart=0
This solved my question by mcbuffy on Apr 20, 2012 11:29 AM
There's a solution if you want to see the PDF inside Safari's window :
Go to the folder : Your Hard Drive / Library / Internet Plug-ins.
If you see a file with PDF in its name drag it to the trash.
Quit and restart Safari to test with a PDF.
If it works you can empty the trash.

Why are letter documents defaulting to folio when I try to print?

A couple of my coworkers are having this problem, wherein I forward them a PDF and they open it with the free Adobe, and when they try to print it, the printer waits for a promt for a special size of paper. After doing some digging, the size it's looking for is the folio or 8.5x13 size paper. We can simply put letter in the tray but it seems to try to resize the document to fit on the folio so we lose the bottom chunk of the document. If I print it from mine though, it has no problem printing as letter. This happens with several people, but not all. Going into the settings, we can't find anything indicating why it would print this size. Even when we try to force it to print letter by selecting it, and the tray with letter paper, it still ends up changing it to the folio size and taking paper exclusively from the multipurpose tray. The printer we are using if it's relevant is the Kyocera Taskalfa 4550ci. We just can't seem to pin down the source of this, so we don't know how to fix it. We have already tried asking our printer company, as well as our IT support, none of whom can seem to solve or find the source of the problem. This doesn't happen in any other program, only with Adobe. I'm a relatively basic user so please just assume I don't know what any shortcuts or short form phrases mean. Thanks for your time!

I think I did mention it was the free version. Under Help the staff having the problems is Adobe Reader XI (am I in the totally wrong place in the forum? It's super confusing trying to navigate here, sorry). And it is Windows.

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Why does my computer freeze when I try and print a pdf?

I have a new computer with Windows 7 64 bit. It seemed that suddenly i developed this problem when trying to print a pdf file with Adobe X. Everything would look like it was going fine, but when the print download screen popped up, it would not download the pdf file and my computer froze. I have to manually shut down my computer to unfreeze it. I have tried to print using an earlier version of Adobe (Adobe 9), tried a different printer, tried printing as an image, or print as a file. Nothing works. Any suggestions? Thanks.

I had a similar problem after upgrading to Windows 7. The problem seemed to be that there was a dialog box that opened
that was not visible on the screen and it was blocking the print completion. Try this. Open the Adobe PDF Printing Preferences and clear the field "Rely on system fonts only, do not use document fonts." When I did that it solved my problem.
The unseen dialog box seems to be the fault of Windows 7, in my opinion.

Programs stop responding when I try to print to PDF

Info on what I'm using:
OS: Windows 7 Home Premium, SP1, 64-bit
Using Adobe Acrobat 8 Professional, version 8.1.0, up to date on updates
In this example, Microsoft Office 2007, no add-ons besides the Adobe Acrobat add-in that allows the creation of a PDF (but happens in all programs)
Problem:
I have always created a PDF from a Word/Excel document by printing to PDF (File --> Print --> Select Adobe PDF as printer --> Hit OK). Generally, the next step that occurs is a dialog box appearing that prompts me to select the location where I want to save the PDF and to specify a file name. Several weeks ago, this process stopped working. Now when I hit "Ok" to print to PDF, no dialog box appears and whatever program I'm in freezes/stops responding. Aside: I have tried printing to PDF from several other programs to see if the problem occurs in those as well, and it does -- printing to PDF freezes whatever program I am attempting to print from. (For example, MS Paint, Internet Explorer, Firefox, even Notepad)
Bullet point summary of what I have tried:
Canceling the print jobs in the Adobe PDF printer under "Devices and Printers" (jobs say they are canceling but never clear from the print queue unless I go into Services and restart my print spooler) and reprinting (freezes again)
Restarting computer (had no effect)
Setting Adobe PDF as my default printer (had no effect)
Setting TrueType font as "Native TrueType" under the Adobe PDF printer properties (Layout --> Advanced --> PostScript Options) (suggested in another thread I read about this problem; had no effect)
Checking to make sure that Word had not "adjusted" the security settings for the Adobe add-in (disabling it) under the Trust Center (Adobe add-in was still enabled, so nothing to change there)
Changing the printer properties to print directly to the printer rather than spooling first (had no effect)
Saving as PDF using File --> Save As --> Selecting PDF as file type (does work and is an acceptable substitute except when I need to convert multiple files to PDF at once and don't have time to go in to each individual file and convert it separately)
Repairing the Acrobat installation from within Adobe or from the Programs and Features menu under the Control Panel (does work, did fix the problem; but see followup below).
Repairing the Acrobat installation worked when I did it a few weeks ago. Once I went through the process, I attempted to print a document to PDF and it worked. But this morning when I attempted to print another document to PDF, it froze Word again and has been doing that ever since, so it does not seem to be a permanent fix. I had succesfully printed several documents to PDF this morning before it stopped working; the document I printed to PDF immediately before the document that froze was the exact same as the document froze in every way except the actual text (formatting, document objects, etc.). So I don't think it was something in the content of the document that "broke" the Adobe PDF printer.
I am sure I can try repairing the Adobe installation again, but I really do not want to have to do that all of the time. Does anyone know what the problem is? I haven't found anything that explains what's going on.

Anyone?

Error when we try to print a PDF file

Hi,
I have a computer with IE6 and the last version of Adobe Acrobat (9.3). When I surf on Internet and I reach a page with a PDF file embedded. If I try to print it, Internet Explorer gives me an error and close it. I have tried to do the same with other user in that PC but it happened the same issue. I cleaned the temporary files and doesn't work.
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Its some PDF files, it prints using Adobe on a Windows OS just fine, but not in adobe on the Mac. It prints using preview but all the fine details of the picture does not print. One file that does not print is a drawing generated from AutoCAD.

I can't seem to print to PDF from other programs. I have Acrobat 9 (with latest update), Windows 8, and when I try to print to PDF it defaults to a *.prn file, and when I change the name to *.pdf the file that it produces doesn't open.

I can print to PDF using PDF995, but not the regular Adobe PDF that comes up in the list of printers.
I've tried repairing the Adobe installation, but that didn't help.

It might help to understand the process, though I am almost surprised that AA 9 worked for printing on Win 8 (thanks for that info). Normally the print process is to print to the Adobe PDF printer (without the print-to-file checked). The process does create a PRN file that is actually a PS file. AcroTray (running in the background) completes the process of taking the PS file and running Distiller in the background to create the PDF. If you have problems, you should be able to print to file (assuming the print driver works -- but you indicate it does) and then opening the PRN file in Distiller to create the PDF.

Why do I get the following message when I try to print something off the internet:printer is off linr" when it is connected and I can print anything that comes like letters etc.

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After a great deal of confusion, I got to the right page in the help files. What I have to do to print PDF's, for I have no clue what reason, is on this page, under the "windows only" section.
http://helpx.adobe.com/reader/using/print-pdfs.html#why_can_t_i_print_my_document
The basic is: right click on the non-printing document, select document properties, then advanced; if "protected mode" is "on", then..... click "edit" on the document, "preferences", and turn off the "enable protected mode" icon at the top of the mega-list that appears, click ok, close Reader, then reopen Reader and the pdf document, and miraculously, the "Print" icon at the top of the page will allow printing!

Printing: computer freezing when I try and print a PDF

I used to be able to print a PDF but suddenly the whole printer freezes as soon as the printer comes up.

Hi twcco,
Let's see what we can figure out. We'll need to get some basic information from you to figure out where there problem lies:
Are you having trouble with a specific PDF file, or with any PDF that you try to print?
Are you on Mac OS or Windows (and what version)?
Are you printing from Reader or Acrobat (again, what version)?
Are you printing directly to the printer, or over WiFi/network?
Are you able to print from other applications?
I look forward to hearing back from you. We'll see what we can do to get to the bottom of this printing issue.
Best,
Sara

When I try to print sth I can´t choose my printer. Adobe Reader only shows a printer I used years ago.I aleady deleted and reinstalled the Reader and deleted all other printers from the computer.How can I add a new printer to Adobe Reader?Thanks for help!

When I try to print sth I can´t choose my printer. Adobe Reader only shows a printer I used years ago.I aleady deleted and reinstalled the Reader and deleted all other printers from the computer.How can I add a new printer to Adobe Reader?Thanks for help!

Hi,
I would suggest you to uninstall Adobe Reader using the cleaner tool and then re-install the latest version.
Adobe Cleaner Tool:- Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs.
Latest version of Adobe Reader:- http://get.adobe.com/reader/
If you still experience the same issue, please share the following information:-
- Screenshot of Adobe Reader showing printer options
- Screenshot of Microsoft Word showing printer options
- Screenshot of control panel- Control Panel\All Control Panel Items\Devices and Printers
Regards,
Nakul

Why do all my word documents open when I open word

why do all my word documents open when I open word

You may have to compare user permissions and privileges in documents to see if there is a presence of odd permissions in the Get Info box available by single-clicking a document's ICON and see this area in each.
How was the application installed? Are you running an Admin account? Have you repaired disk permissions in Disk Utility, or any other routine steps to see what happens next?
There may even be a Console log of events that happen when you open and launch a document stream involving this Word phenomena, in Console utility, on or about the time these events occur. The logs can be amazingly complex, and vary in helpfulness. I use some of them to see what happens and when, or if there is a crash, some can point to hardware vs software sources of problems. Some resident experts in ASC are fairly good at knowing what they mean or how to decipher the system logs from there.
Not sure of the exact cause...
Good luck & happy computing!

Why does all alphabets change to capital when converting pdf to word using Adobe Acrobat XI

Why does all alphabets change to capital when converting pdf to word using Adobe Acrobat XI

Word 2013 uses its own pdf creator engine as far as I know. The step I performed were:
1 - In the save settings I told word to embed fonts (sorry for the language, I have the Italian client)
2 - Export from Word -> Save As -> .pdf adding also the table of contents/index
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Suggestion?

GetLastError: 1392 - why do I get this error message when I try to uninstall Acrobat XI Pro?

GetLastError: 1392 - why do I get this error message when I try to uninstall Acrobat XI Pro?

Hi uckldag,
Please try uninstalling using Acrobat Cleaner tool ( Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs ) and check.
Regards,
Rave

Why do all of my printers uninstall when I try to print a pdf attachment?

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